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Help! I think i have a virus!


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#1 thelittlegenius

thelittlegenius

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Posted 16 February 2009 - 04:53 PM

I am skilled with computers. I was searching for Japanese recipes and then there is a screen saying 'Warning, your system has been infected with a Trojan.' I immediately shut off my computer. :thumbup2: I ran AVG and MBAM and I think it deleted an important system file. I tried to log in, but there was a blank screen. When I try to get to task manager Ctrl + Alt + Del, it says "Task Manager has been disabled by your administrator." Now the only way to get in to computer is to boot into Safe Mode, log on as administrator, and start the explorer.exe (desktop) from task manager. Any ideas?


DDS (Ver_09-02-01.01) - NTFSx86 NETWORK
Run by Administrator at 13:38:25.06 on Mon 02/16/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.958.768 [GMT -8:00]

AV: Bitdefender Antivirus *On-access scanning enabled* (Outdated)
AV: AVG 7.5.552 *On-access scanning enabled* (Outdated)
FW: Bitdefender Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\explorer.exe
K:\dds.scr

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mDefault_Search_URL = hxxp://www.google.com/ie
mSearch Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser
uSearchURL,(Default) = hxxp://www.google.com/keyword/%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFre1.dll
BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
BHO: {2ab31833-7541-4ed2-8409-4df09e18d13f} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: NoExplorer - No File
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
TB: Freecorder Toolbar: {1392b8d2-5c05-419f-a8f6-b9f15a596612} - c:\program files\freecorder\tbFre1.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [BigDog305] c:\windows\VM305_STI.EXE VIMICRO USB PC Camera (ZC0305)
mRun: [Framework Windows] frmwrk32.exe
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
mRunOnce: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0\bin\npjpi150.dll
IE: {75C9223A-409A-4795-A3CA-08DE6B075B4B} - {145B29F4-A56B-4b90-BBAC-45784EBEBBB7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
LSP: c:\docume~1\hp_adm~1\locals~1\temp\ntdll64.dll
DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} - hxxp://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab
DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - hxxp://www.creative.com/su/ocx/15026/CTSUEng.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} - hxxp://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab
DPF: {549F957E-2F89-11D6-8CFE-00C04F52B225} - hxxp://coupons.smartsource.com/download/cscmv5X.cab
DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} - hxxp://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1178072523687
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1182461185812
DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} - hxxp://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} - hxxp://zone.msn.com/binframework/v10/StProxy.cab55579.cab
DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} - hxxp://www.creative.com/su/ocx/15029/CTPID.cab
TCP: NameServer = 85.255.112.39,85.255.112.40
TCP: {ABAF513C-1031-4554-AE49-BCE20CF4F479} = 85.255.112.39,85.255.112.40
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
Notify: icaacom - icaacom.dll
Notify: winjgf32 - winjgf32.dll
AppInit_DLLs: c:\windows\system32\awvtqqp.dll ywgtht.dll
LSA: Authentication Packages = msv1_0 c:\windows\system32\ljJDuTmM

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\admini~1\applic~1\mozilla\firefox\profiles\i9d51jtm.default\
FF - component: c:\program files\mozilla firefox\components\iamfamous.dll

============= SERVICES / DRIVERS ===============

R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2007-8-8 10760]
R3 wg121;NETGEAR WG121 802.11g Wireless USB2.0 Adapter;c:\windows\system32\drivers\wg121nd5.sys [2007-4-29 337216]
S1 Avg7Core;AVG7 Kernel;c:\windows\system32\drivers\avg7core.sys [2007-8-8 821856]
S1 Avg7RsW;AVG7 Wrap Driver;c:\windows\system32\drivers\avg7rsw.sys [2007-8-8 4224]
S1 Avg7RsXP;AVG7 Resident Driver XP;c:\windows\system32\drivers\avg7rsxp.sys [2007-8-8 27776]
S1 nfr.sys;nfr.sys;\??\c:\windows\system32\drivers\nfr.sys --> c:\windows\system32\drivers\nfr.sys [?]
S2 Avg7Alrt;AVG7 Alert Manager Server;c:\progra~1\grisoft\avg7\avgamsvr.exe [2007-8-8 418816]
S2 Avg7UpdSvc;AVG7 Update Service;c:\progra~1\grisoft\avg7\avgupsvc.exe [2007-8-8 49664]
S2 AVGEMS;AVG E-mail Scanner;c:\progra~1\grisoft\avg7\avgemc.exe [2007-8-8 406528]
S2 AvgTdi;AVG Network Redirector;c:\windows\system32\drivers\avgtdi.sys [2007-8-8 4960]
S2 DomainService;DomainService;c:\windows\system32\qwerty12.exe /service --> c:\windows\system32\qwerty12.exe [?]
S2 NFAgent;NFAgent;c:\program files\system\smss.exe /pid=6000 --> c:\program files\system\smss.exe [?]
S2 TuneUp.ProgramStatisticsSvc;TuneUp Program Statistics Service;c:\windows\system32\TUProgSt.exe [2009-1-31 603904]
S2 UiPlayer;Windows Network Media Service;c:\program files\uitvdll\msrv.exe [2008-2-25 169272]
S3 CapFilt;CapFilt;c:\windows\system32\drivers\CapFilt.sys [2007-6-12 17920]
S3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-2-11 38496]
S3 ZSMC0305;VIMICRO USB PC Camera VC0305;c:\windows\system32\drivers\usbVM305.sys [2007-6-12 391615]

=============== Created Last 30 ================

2009-02-13 16:41 16,244 a------- c:\windows\system32\rrt_is.wav
2009-02-13 16:41 7,302 a------- c:\windows\system32\rrt_vf.wav
2009-02-13 16:41 7,148 a------- c:\windows\system32\rrt_tv.wav
2009-02-13 16:41 6,282 a------- c:\windows\system32\rrt_tn.wav
2009-02-12 19:36 <DIR> --d----- c:\windows\ERUNT
2009-02-12 19:35 <DIR> --d----- C:\SDFix
2009-02-12 19:22 61,440 a------- c:\windows\system32\drivers\bsfvmb.sys
2009-02-12 18:30 <DIR> --d----- c:\program files\Trend Micro
2009-02-11 18:43 <DIR> --d----- c:\docume~1\admini~1\applic~1\Malwarebytes
2009-02-11 18:43 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-11 18:43 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 18:43 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-11 18:43 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-11 16:47 11,113 a------- c:\windows\system32\userinit.EXE
2009-02-11 16:16 <DIR> --d-h--- c:\windows\system32\GroupPolicy
2009-02-11 15:53 <DIR> --d----- c:\docume~1\admini~1\applic~1\AVG7
2009-02-11 12:40 <DIR> --d----- c:\program files\system
2009-02-11 12:26 479 a------- c:\windows\system32\win32hlp.cnf
2009-02-11 12:25 1 a------- c:\windows\system32\uniq.tll
2009-02-11 12:10 24,576 a------- c:\windows\system32\stu2.exe
2009-01-31 19:48 603,904 a------- c:\windows\system32\TUProgSt.exe
2009-01-31 19:48 27,904 a------- c:\windows\system32\uxtuneup.dll
2009-01-31 19:48 360,192 a------- c:\windows\system32\TuneUpDefragService.exe
2009-01-31 19:48 <DIR> --d----- c:\docume~1\alluse~1\applic~1\TuneUp Software
2009-01-31 19:48 <DIR> --d----- c:\program files\TuneUp Utilities 2009
2009-01-31 19:47 <DIR> --dsh--- c:\docume~1\alluse~1\applic~1\{55A29068-F2CE-456C-9148-C869879E2357}

==================== Find3M ====================

2009-02-11 12:25 104,960 a------- c:\windows\system32\init32.exe
2009-02-11 12:25 104,960 a------- c:\windows\system32\dllcache\userinit.exe

============= FINISH: 13:38:58.46 ===============

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#2 KoanYorel

KoanYorel

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Posted 28 February 2009 - 10:57 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 04 March 2009 - 01:31 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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