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Internet explorer doesn't work properly. Can't find malware

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#1 One Sol

One Sol

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  • Local time:03:43 PM

Posted 16 February 2009 - 03:28 PM

I'm typing this up on my better working computer, because I'm having issues with IE 7 and Firefox in my Windows XP Media Center Edition.

This started with my Outlook Express crashing everytime I opened an attachment, so I randomly downloaded and ran CCleaner, which sort of fixed the problem.

But then i noticed that the pages on IE would never work properly. Each time I clicked on a link, it would open it in a new window. the AVG website wouldn't work, even though it connected from my other laptop (thru a wireless connection). Some pages I tried going to check on this problem wouldn't open, and IE would say there was a problem opening the page. So i downloaded Firefox and it kind of did the same thing.

With firefox I noticed that it opened a new tab and i saw something in the url called www.windowsclick.com....... and a really long url following.

So I'm pretty sure it's some kind of trojan that my AVG (8, which was REALLY buggy) couldn't see. And I tried using Avira and Spyware Terminator (which I had to download on another computer and bring it to usin my usb key.

My comp is
Dell Inspiron 1501
AMD Turion 64 X2 Dual-Core TL-58
120 GB HDD
1.5 GB RAM
Windows XP Media Center Edition

Also there was this weird issue with it not recognizing my USB Keys for awhile, so that was kind of scary, but it seems to have been fixed.AND I can't get rid of AVG 8 for some reason.... but that could be for another day.

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#2 boopme


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Posted 16 February 2009 - 06:03 PM

Hello and welcome..

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.

Please ask any needed questions,post log and Let us know how the PC is running now.
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