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Computer Infected with Virus - Can't Cut and Paste, Wifi No long Works etc

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2 replies to this topic

#1 bagittagit


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Posted 15 February 2009 - 09:47 PM

Last night my Fiance was using my computer looking on the internet and all of a sudden I got a message poped up saying the computer was infected. I immediately ran Trend MicroOffice, it found one file but couldn't quarantine it (Under Temporary Internet File Folder).

My computer has now lost the ability to:
-Cut and Paste
-Toolbar does not work
-All Network Connections
-Wifi has been taken away
-Can not run exe files such as Malware
-Can not drag and drop as well

I am currently using my desktop to troubleshoot and had to save a the DDS log onto a usb drive. Please help! and thanks in advance for your help.

DDS (Ver_09-02-01.01) - NTFSx86
Run by Jesse_Otto at 21:35:46.93 on 2009-02-15
Internet Explorer: 6.0.2900.2180

============== Pseudo HJT Report ===============

uStart Page = hxxp://espn.go.com/
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: AmeoToolbar: {82f25ee1-f69d-4162-b6aa-5aa10ef927c4} - c:\windows\system32\fejokt.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: BHO: {c9c42510-9b21-41c1-9dcd-8382a2d07c61} - c:\windows\system32\iehelper.dll
BHO: D: {fbd56e18-b068-3f9e-9809-8e5081e57d30} - c:\windows\system32\xwr13144.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [H/PC Connection Agent] "c:\program files\microsoft activesync\wcescomm.exe"
uRun: [sysguard] c:\windows\sysguard.exe
uRun: [SpybotSD TeaTimer] c:\program files\bot - search & destroy\TeaTimer.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /installquiet
mRun: [NVHotkey] rundll32.exe nvHotkey.dll,Start
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [OfficeScanNT Monitor] "c:\program files\trend micro\officescan client\pccntmon.exe" -HideWindow
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Mxasimovumaxagaw] rundll32.exe "c:\windows\Rpajuyagasuti.dll",e
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\progra~1\mi3aa1~1\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://vpnusa.htc.com/CACHE/stc/1/binaries/vpnweb.cab
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

=============== Created Last 30 ================

2009-02-15 21:12 167,936 a------- c:\windows\system32\xwr13144.dll
2009-02-15 21:12 167,936 a------- c:\windows\system32\wr13144.dll
2009-02-15 21:12 <DIR> --d----- c:\docume~1\jesse_~1\applic~1\Thinstall
2009-02-15 21:12 13,920,660 a------- c:\windows\system32\xa5533656.exe
2009-02-15 21:12 13,920,660 a------- c:\windows\system32\xa5530687.exe
2009-02-15 20:36 <DIR> --d----- c:\program files\bot - Search & Destroy
2009-02-15 20:36 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-02-15 19:07 9,216 a------- c:\windows\system32\iehelper.dll
2009-02-15 18:57 <DIR> --d----- C:\Fix1234
2009-02-15 18:23 161,792 a------- c:\windows\SWREG.exe
2009-02-15 18:23 98,816 a------- c:\windows\sed.exe
2009-02-15 18:23 <DIR> --d----- C:\bull
2009-02-15 17:34 <DIR> --d----- c:\windows\pss
2009-02-14 18:44 5,541 a------- c:\windows\system32\uacinit.dll
2009-02-14 18:44 19,214 a------- c:\windows\system32\sf.ico
2009-02-14 18:44 13,942 a------- c:\windows\system32\m3.ico
2009-02-14 18:44 122,880 a------- c:\windows\system32\fejokt.dll
2009-02-14 18:44 39,424 a------- c:\windows\Rpajuyagasuti.dll
2009-02-14 18:44 369,160 a------- c:\windows\sysguard.exe
2009-02-10 14:44 69,632 a------- c:\windows\system32\HPZipm12.1
2009-02-10 14:42 110,390 a------- c:\windows\hpoins11.dat
2009-02-10 14:41 6,947 a------- c:\windows\hpomdl11.dat
2009-02-10 14:24 <DIR> --d----- c:\program files\MSXML 4.0
2009-01-31 20:48 86,016 a------- c:\windows\unvise32.exe
2009-01-31 20:47 <DIR> --d----- c:\program files\Hexacto Games
2009-01-29 15:55 <DIR> --d----- c:\windows\system32\URTTemp
2009-01-29 15:55 <DIR> --d----- c:\program files\common files\HP
2009-01-29 15:53 <DIR> --d----- c:\program files\common files\Hewlett-Packard
2009-01-29 15:52 77,824 a----r-- c:\windows\system32\HPZIDS01.dll
2009-01-29 15:52 38,400 a------- c:\windows\system32\hpz3l054.dll
2009-01-29 15:52 827,392 a----r-- c:\windows\system32\hpotiop2.dll
2009-01-29 15:52 254,026 a----r-- c:\windows\system32\hpovst09.dll
2009-01-29 15:52 659,456 a----r-- c:\windows\system32\hpowiax2.dll
2009-01-29 15:52 6,784 ac------ c:\windows\system32\dllcache\serscan.sys
2009-01-29 15:52 6,784 a------- c:\windows\system32\drivers\serscan.sys
2009-01-29 15:51 174 a------- c:\windows\system32\AddPort.ini
2009-01-29 15:51 742 a------- c:\windows\hpntwksetup.ini
2009-01-29 15:50 <DIR> --d----- C:\TEMP
2009-01-29 15:49 204,800 a------- c:\windows\system32\HPZipr12.dll
2009-01-29 15:49 94,208 a------- c:\windows\system32\HPZipt12.dll
2009-01-29 15:49 69,632 a------- c:\windows\system32\HPZipm12.exe
2009-01-29 15:49 65,536 a------- c:\windows\system32\HPZinw12.exe
2009-01-29 15:49 57,344 a------- c:\windows\system32\HPZisn12.dll
2009-01-29 15:49 282,680 a------- c:\windows\system32\HPZidr12.dll
2009-01-29 15:49 <DIR> --d----- c:\program files\HP
2009-01-29 15:48 25,856 ac------ c:\windows\system32\dllcache\usbprint.sys
2009-01-29 15:48 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-01-29 15:45 98,304 a------- c:\windows\system32\hpzjsn01.dll
2009-01-27 17:16 <DIR> --d----- c:\program files\SOTI
2009-01-27 14:15 12,800 -------- c:\windows\system32\drivers\usb8023x.sys
2009-01-27 14:15 30,592 -------- c:\windows\system32\drivers\rndismpx.sys
2009-01-27 14:14 <DIR> --d----- c:\program files\Microsoft ActiveSync
2009-01-26 11:35 <DIR> --ds---- c:\documents and settings\jesse_otto\UserData
2009-01-21 18:11 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Cisco
2009-01-21 18:11 <DIR> --d----- c:\program files\Cisco
2009-01-21 18:09 2,142,720 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-01-21 18:09 2,185,984 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-01-21 18:09 2,020,864 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-01-21 18:09 2,062,976 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-01-21 18:05 <DIR> --d----- c:\documents and settings\Jesse_Otto
2009-01-21 18:05 <DIR> --d----- c:\docume~1\jesse_~1\applic~1\Intel
2009-01-21 17:59 31,616 ac------ c:\windows\system32\dllcache\usbccgp.sys
2009-01-21 17:59 31,616 a------- c:\windows\system32\drivers\usbccgp.sys

==================== Find3M ====================

2009-01-30 09:31 55,824 a------- c:\windows\system32\nvModes.dat

============= FINISH: 21:36:18.04 ===============

Attached Files

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#2 KoanYorel


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Posted 27 February 2009 - 11:52 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel


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Posted 03 March 2009 - 09:43 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

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