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Chronic IE Script Error


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#1 Helpless One

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Posted 15 February 2009 - 03:58 PM

Every since installing an updated Norton Internet Security (2008) last fall, I've had this annoying pop-up come up for many programs. It says it is an Internet Explorer Script Error. It says "An error has occurred in the script on this page." It does not list any Line, Char, Error, Code, or URL information. "Do you want to continue running scripts on this page?" Clicking either the Yes or No box does not remove the box, only clicking the Red X on the top right does. And when this happens, there are a few dozen boxes that pop up at the same time so I need to close all of the boxes.

This seems to happen for many programs when a message box is supposed to come up. For example, if I have received now mail on Microsoft Outlook, I am notified by getting dozens of these pop-ups instead of just a single message notifying me that I have new mail. When I go to the Norton Help & Support on the Norton Internet Security program, I also get these pop-ups. I can't even put my cursor over the registration submittal box for H&R Block Tax Cut without getting these boxes, and when I clear them on this program, a fresh batch pops up right away, so I can't even get passed the registration page and do my taxes!

I've tried reinstalling Internet Explorer, running virus and malware checks, doing all sorts of internet searches, and I just don't know don't what the next thing to try would be. And I'm soooo annoyed. wacko.gif

Any help is much appreciated.


thcbytes suggested I post this here...
http://www.bleepingcomputer.com/forums/t/203674/chronic-ie-script-error/

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#2 rigel

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Posted 15 February 2009 - 06:44 PM

Let's take a look with Malwarebytes,

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

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