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Wireless is working but ethernet is not


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#1 kjm782

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Posted 15 February 2009 - 12:20 PM

Yesterday, all of a sudden my ethernet connection on my desktop computer stopped working. I get the "limited connectivity" message.

I have tried reinstalling the ethernet and chipset drivers for my motherboard with no success. (It is built into my motherboard and not a separate add-on card.)

It doesn't work when it is connected directly to the cable modem either.

I tried entering in the IP information into the TCP/IP settings and that doesn't work. I can't even connect to the setup page for the router.

I tried connecting my laptop with the same ethernet cable and it works fine.

I also have a wireless card in my desktop and I can connect fine via wireless.

This leads me to believe something is wrong with the physical ethernet port or settings specific to that port. I have no idea what else to try though. Does anyone have any suggestions? Thanks.

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#2 DaChew

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Posted 15 February 2009 - 12:40 PM

If everything in device manager is fine? network connections and properties for the device?

Then I would suspect a failing hardware issue unless the connection on the back of the computer is dirty(it's hard to clean)

A few times I have had to disable other devices to free up resources for windows

Edited by DaChew, 15 February 2009 - 12:41 PM.

Chewy

No. Try not. Do... or do not. There is no try.

#3 kjm782

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Posted 15 February 2009 - 02:45 PM

The problem has been fixed. I have been having other computer issues and tried updating my BIOS. It appears that the new BIOS is the problem, because I downgraded and now I can connect fine. Thanks for your help.

#4 DaChew

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Posted 15 February 2009 - 02:53 PM

that's good detective work
Chewy

No. Try not. Do... or do not. There is no try.




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