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IE Crashing


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5 replies to this topic

#1 lizzy0921

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Posted 15 February 2009 - 08:43 AM

Yesterday IE stopped working on my desktop. I am running XP SP2 (just uninstalled an automatic update to SP3 in hopes that was the problem). Upon opening IE i get the message

IE has encountered a problem and needs to close. If you were in the middle of something, the information you were working on might be lost.

I have run AVG, and Spybot but neither have found anything.

Does anyone have any suggestions that I can try besides keeping the kids off the computer.

Thanks,

Liz

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#2 hamluis

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Posted 15 February 2009 - 10:11 AM

How to reinstall or repair Internet Explorer in Windows XP - http://support.microsoft.com/kb/318378

How to uninstall Internet Explorer 7 - http://support.microsoft.com/kb/927177

Internet Explorer 7 Solution Center - http://support.microsoft.com/ph/8722

Repair Internet Explorer - http://www.updatexp.com/repair-internet-explorer.html

Louis

#3 lizzy0921

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Posted 15 February 2009 - 01:11 PM

Hi,..

thanks for the hints to try and help me out. However I have tried them all. I keep getting the same error message. Anyone else have any clues as to what could be happening?

#4 dc3

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Posted 15 February 2009 - 01:16 PM

My first thought comes from a biased mind, and that would be to forget IE and download Firefox and use it instead. Being a stand alone browser provides another modicum of protection while on line.

Some thing else to do, look in the Event Viewer and see what errors are showing up at the times that this is happening.

Start> right click on My Computer> Manage> Event Viewer.

On the right side of the page you will see the options Applications, Security, and Systems, double click on Systems. There are eight columns on this page, the three that you will want are Type, Date, Time, and Event.

The errors will appear in the Type column, they are red dots with a white X inside of them.

Warnings will appear as a yellow triangle with an exclamation mark inside.

When you see an error, double click on it and see what the description is.

Please post the error code/s found in the Event column and the descriptions back in this topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 genius12

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Posted 15 February 2009 - 01:20 PM

Try uninstalling your IE and installing the latest version from here: http://www.microsoft.com/windows/internet-...wide-sites.aspx

Also I think this webpage might alleviate towards solving your problem as well: http://inetexplorer.mvps.org/answers/5.html

GOOD LUCK :thumbsup:
" Determination is the cause of Intervention."-Muhammad Shariq

#6 dc3

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Posted 15 February 2009 - 01:45 PM

Try uninstalling your IE and installing the latest version


This will be difficult to do without a browser. :thumbsup:

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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