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Some problems with Windows Vista - Could you analyze my log?


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#1 Moose Sama

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Posted 15 February 2009 - 07:21 AM

Hey all,

For a few weeks i've been having some problems concerning my computer, and I really don't know what else to do other than asking for some experts' help :thumbup2:

First of all, I had my windows vista running and I tried to format my computer so that I could install Windows XP. I rebooted my computer, inserted the Windows XP CD and everything was going as planned. However, just before I was able to even format my partitions, the typical crash blue screen with white letters appeared, saying there was an error and that I had to reboot my computer, and to contact my computer manufacturer if the problem would continue. The error code was:

STOP 0x0000007B (0xF7C7A524, 0XC0000034, 0X00000000 (X2)

(don't know if it will help, I transcribed it anyway)

I tried again and again with two other different Windows XP CD's, but the problem persisted. I had no other option than to format through Windows Vista and install Windows Vista again.

After installing vista, everything was fine again. Last week though, when I was trying to install Service Pack 1 through Windows Update, the computer had exactly the same problem. The blue screen appeared with the same text. I tried it again 2 or 3 times, but with no success, always the same problem.

I tried to download an Antivirus (AVG) to scan my hard disk for viruses, but then I had another problem. I can't perform the update, saying that my "Internet Connection Failed". Now I can't even download anything from Windows Update, it gives me an error message.

I performed the hijackthis scan, and uploaded the logs to the topic, hoping any kind sould would help me :) I don't know what else to do :step4:

Thanks.

Attached Files


Edited by Moose Sama, 15 February 2009 - 07:22 AM.


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#2 KoanYorel

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Posted 27 February 2009 - 11:04 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

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Posted 03 March 2009 - 08:50 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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