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Locked out of computer


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#1 mrstaypuft48

mrstaypuft48

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Posted 14 February 2009 - 08:24 PM

I'm using windows XP. I downloaded some malicious software that created an icon in the bottom right hand corner of the taskbar that said I had a virus and should download some product to take care of it. A pop-up came up and froze my computer, unable to alt-cntl-delete or close it. I realized immediately that this was a virus.

I shut the computer down and reloaded in safe mode. I ran my virus software. I had a few trojans and a couple other things I didn't get a good look at. I clicked to remove the bad files after the scan was complete using malware remover software. It said a few could not be removed and it said it would restart the computer and remove the remaining malware. the computer restarted and I failed to load it in safemode so it loaded normally. I tried to log in to windows, and it said applying settings, loading, saving settings, logging out. Restart again, this time in safe mode, and I still could not log in. Cannot log in to windows in anyway.



So, Im locked out of the computer. Pretty sure this is a software issue. The only thing I'm not sure about is in my settings in f10 says my primary IDE slave is not functioning or something along those lines.



If anybody knows anyway to get my other computer working, I would greatly appreciate it. Thanks.

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#2 Budapest

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Posted 15 February 2009 - 07:53 PM

Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

Type: chkdsk /r

It's important to have a space before the "/".

To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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