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Computer Won't Boot


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#1 rocket2247

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Posted 13 February 2009 - 10:54 AM

The power went out in my house last night and now when I start my computer it gets to the black screen with the red Compaq logo and then stays there. I tried to restart in safe mode and it still freezes on the Compaq screen. Can anyone help me?

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#2 dc3

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Posted 13 February 2009 - 11:15 AM

When you get to the page that offers the options for Safe Mode Last Known Good Configuration should be one of those options, try that.

One other thing to try is to unplug the computer from the wall outlet and press and hold the power button for fifteen to twenty seconds.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 rocket2247

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Posted 14 February 2009 - 08:25 PM

I can't get to that page. As soon as I power on the computer, the Compaq logo pops up and it is frozen there. I can't get to the page that gives me the option for last know good config. or safe mode. It is stuck on that Compaq logo page. What can I do? I have some things on the computer that I need. Someone please help.

Edited by rocket2247, 14 February 2009 - 11:31 PM.


#4 dc3

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Posted 15 February 2009 - 02:55 AM

If you have the installation CD for you operating system try accessing the Recovery Console.

Note: You may need to change the boot order in the BIOS so that the CD-ROM is the first device in the boot order to be able to boot from the Windows installation disk.

To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, follow these steps:

1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.

Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.

2. When the "Welcome to Setup" screen appears, press R to start the Recovery Console.

3. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the]Recovery Console.

4. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.

5. At the command prompt, type chkdsk /r , and then press ENTER.

6. To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

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