Posted 13 February 2009 - 10:49 AM
Windows XP SP3
I've searched around the form to see if anyone has had an issue similar to what I'm experiencing but it doesnt seem so...
let me explain what's going on.
A couple days ago, I did the Windows Update, but hadnít restarted my PC till last night. This is when the problem began.
After the restart, I began to use my computer again as normal. The internet was working fine. Opened up Ventrillo and Warcraft3 to play online.
The first error was with Warcraft3, the application froze, I got an error msg and restarted the game. About two minutes after that, the PC restarted on its own.
I didn't think anything of it, tried to load the game up again. The game froze yet again, but without an error this time. I loaded up the game again and the PC restarted yet again.
the PC loaded up again, I decided to run a Antivirus Scan with Mcafee, but it was disabled for some reason...
After a few minutes, I was able to re-enable it and start a scan, but the computer restarted on its own again.
I tried this one more time, but this time Mcafee didn't even start up with the computer.
I tried Spyware Doctor, but the application wouldnít load, even though it was displaying on my toolbar.
I restarted manually and Mcafee loaded, but it was disabled again. I re-enabled and tried to run a scan again, and it said my DAT files were 'Missing or corrupt' and that the application needed to be re-installed.
I then attempted to do an update. This is when I noticed my Internet was not connecting.
*I'm using a wireless connection, the wireless card is detecting my signal and it's saying I'm connected, but 'Can not find the internet'
I tried to Repair the connection. This didn't help.
I decided to restart in Safe Mode and try to scan using Mcafee, It started out ok, but then the computer restarted again soon after the scan started - all I noticed that it found before it restarted was some cookies, which it deleted.
I also tried to do a System Restore, but I donít think it worked.
I am currently at work and not at the computer that is experiencing these problems, so the errors I reported are from what I remember.
I just wanted to get this post started and possibly get some feed-back now so I can try to fix the problem when I get home. I have a laptop that I should be able to use to communicate.
If you require detailed error msgs, I'll try to provide them when I can, just ask.
I'd also like to note (but I'm not sure if its important) that when I first got this computer, there was a problem due to the amount of RAM and windows not working properly, it would constantly restart after starting up (or sometimes not even start up at all). The computer had to be patched to function with the extra Ram. Is it possible that the windows update might have reverted the changes this patch has made?
I'm thinking its possible, but then again I dont see why this would effect my AntiVirus making it disable itself.
So just a quick rundown of the problem:
-Windows Update done
-Restarted computer, worked normally for a while, applications froze, computer restarted itself several times
-internet began to malfunction
-Tried Anti-Virus scan, Mcafee says DAT files are corrupt/missing
-tried Mcafee in Windows Safe Mode, computer restarted part-way through
-tried system restore, didn't work
Help with understanding this problem and a solution would be greatly appreciated!