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MS Spyware 2009 removal


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#1 Rainsmercy

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Posted 13 February 2009 - 09:11 AM

I am emailing from my unaffected work pc, but this morning somehow got MS Spyware 2009 and have no idea how. I already had the Malwarebytes program installed, but I can't start the program, tried a different antispyware program, and got the same, pc acts like it is thinking about loading the program but never does. Any other ways of getting rid of this crap off my computer? Or should I uninstall/reinstall Malwarebyte? Any help is greatly appreciated!

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#2 rigel

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Posted 13 February 2009 - 09:15 AM

Hi and welcome to BC!

What version of Windows are you running?
What Anti-spyware program are you using?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 Rainsmercy

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Posted 13 February 2009 - 09:20 AM

Windows XP Service pack 2 and I have Malwarebytes program. I am believing due to this virus/malware that it somehow is limiting me from running any programs.

#4 rigel

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Posted 13 February 2009 - 09:31 AM

I would bet the Malware is causing the issue.

Let's try this procedure in safe mode...

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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