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#1 blubeard

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Posted 13 February 2009 - 02:33 AM

I am currently in contact with a Kaspersky moderator who has analysed my desktop windows XP and reccomended combofix. When I attempt to run combofix I recieve a notification that I should disable Norton AntiVirus or damage could result during the scan. I understand this and have disabled Kaspersky AntiVirus in this process. I am stumped because I removed Norton before installng Kaspersky. It's not on the desktop, or in control panel, or any taskbar.
My question is; How do I determine where the Norton program is, and how do I disable it? Thanks in advance!

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#2 DaChew

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Posted 13 February 2009 - 06:28 AM

http://forum.kaspersky.com/index.php?showtopic=104273

Follow the directions given by richbuff, I have found the Kasp forum to be very good, it's really a faux paus to seek help in more than one forum as it wastes resources.
Chewy

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