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Winiguard Removal


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#1 hegotgam24

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Posted 13 February 2009 - 01:13 AM

Good Evening,

I recently downloaded the Winiguard Virus. I thought I was downloading a media codec that would allow me to play content in real player, then I was prompted by an onslaught of error messages.

I have removed bits and pieces of the virus by scanning the forums on this page, and by running and using Avast, AVG, Malwarebytes Anti-Malware, and SuperAntiSpyware. I no longer receive any fake Windows Security Update Pop-ups or any website redirects, but I cannot do the following:

1) Run updates for any anti-virus or malware programs. These programs are currently properly set up on the exceptions list under window firewall. (Error Message - Make sure you are connected to internet or your firewall is set to allow updates).

2) Run disk defragmenter.

3) Open the C: drive to view folders via My Computer. I can manually type "C:" into the filepath and access the folders, but not by clicking on the c: drive icon.

I have not tried running the computer in safe mode or downloading the most recent virus updates on a different computer and then installing. I am an intermediate computer user, but am very hesitant to play around with system registries, etc without proper guidance.

PLEASE HELP!

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#2 DaChew

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Posted 13 February 2009 - 07:39 AM

Hello and welcome to Bleepingcomputer

using Avast, AVG


Having 2 antivirus programs can make the problem worse

I would disconnect the infected computer from the internet if you haven't done so already

We will need some logs from the infected computer so let's try to immunize a usb drive from a clean computer

Please download Flash_Disinfector.exe by sUBs and save it to your desktop.
  • Double-click Flash_Disinfector.exe to run it and follow any prompts that may appear.
  • The utility may ask you to insert your flash drive and/or other removable drives. Please do so and allow the utility to clean up those drives as well.
  • Hold down the Shift key when inserting the drive until Windows detects it to keep autorun.inf from executing if it is present.
  • Wait until it has finished scanning and then exit the program.
  • Reboot your computer when done.
Note: As part of its routine, Flash_Disinfector will create a hidden folder named autorun.inf in each partition and every USB drive that was plugged in when you ran it. Do not delete this folder...it will help protect your drives from future infection by keeping the autorun file from being installed on the root drive and running other malicious files.
Chewy

No. Try not. Do... or do not. There is no try.

#3 snowdrop

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Posted 13 February 2009 - 12:25 PM

by running and using Avast, AVG, .... I no longer receive any fake Windows Security Update Pop-ups or any website redirects,


On reading this ,assuming you do mean you have installed BOTH of these programs(?)I thought you may find this risks of running more than one antivirus program
useful informative reading :thumbsup:




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