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XP sudden restarts


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#1 Brian28713

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Posted 12 February 2009 - 11:04 PM

Recently my computer started suddenly restarting. I know some things about computers but this is out of my realm. I got this message:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0x8054bf87, 0xb717c82c, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini021209-02.dmp.

I've ran a registry scan and virus scan and everything came up clean.

Does anyone know what this means? Do I need to completely reformat my harddrive and reinstall windows?

Thanks for any help

Brian

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#2 dc3

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Posted 13 February 2009 - 01:19 AM

Look in the Event Viewer and see what errors are showing up at the times that this is happening.

Start> right click on My Computer> Manage> Event Viewer.

On the right side of the page you will see the options Applications, Security, and Systems, double click on Systems. There are eight columns on this page, the three that you will want are Type, Date, Time, and Event.

The errors will appear in the Type column, they are red dots with a white X inside of them.

Warnings will appear as a yellow triangle with an exclamation mark inside.

When you see an error, double click on it and see what the description is.

Please post the error code/s found in the Event column and the descriptions back in this topic.

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