Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

"Windows could not start up because the following file is missing or corrupt"


  • Please log in to reply
6 replies to this topic

#1 zoita

zoita

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:04:19 PM

Posted 12 February 2009 - 08:13 PM

Hi
Will appreciate any help with this problem.
When computer starts up it gives me a message on a black background
"Windows could not start up because the following file is missing or corrupt Windows root/system32/hal.dll. Please re install a copy of the above file"
When i press ENTER it gives me options

Microsoft Windows Recovery Console
Microsoft Windows XP Home Edition
Microsoft Windows XP Setup

When i choose MW XP Home Edition it starts up normally.

This message started to appear after I tried to repair my computer from Microsoft Windows XP recovery CD and later I found out that PC was infected with malware at that time.

I got send to Windows FORUM by HJT team who helped me to clean my computer up from malware. They also told me that I should have never performed a repair Windows when the computer was infected with malware.. Now when its free of viruses they suggested me to seek further assistance with hal.dll problem here.
Please if anyone knows how to fix hal.dll file let me know.

Thanks again.

BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:05:19 PM

Posted 12 February 2009 - 08:37 PM

Seeing how you can get it to run normally after choosing those boot options probably means you hosed the boot.ini file:
http://support.microsoft.com/kb/330184
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 zoita

zoita
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:04:19 PM

Posted 13 February 2009 - 08:32 PM

Hi Thank you so much. totaly worked.
I just have one last question.
All logs I run show that I have 2 antivirus programs:

"AV: Norton AntiVirus *On-access scanning enabled* (Updated)
AV: Panda Antivirus Platinum 7 *On-access scanning disabled* (Updated)
FW: Panda Antivirus Platinum 7 *disabled* "

I would like to uninstall Panda antivirus but when I go to Control panel i can not find it there
Would you give me an advise please how to uninstall it. All forums that I looked through showed that I had to get it from the Control Panel..
Thank you very much

#4 hamluis

hamluis

    Moderator


  • Moderator
  • 55,244 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:19 PM

Posted 13 February 2009 - 08:44 PM

http://www.pandasecurity.com/homeusers/sup...=2&pagina=1

Have you tried the first method listed above?

Louis

#5 zoita

zoita
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:04:19 PM

Posted 14 February 2009 - 01:10 PM

Hi Louis
I cant find Panda in Start Programs also
but I still see it when I RUN "regedit" from Start menu and search for Panda there.
Thank you

#6 hamluis

hamluis

    Moderator


  • Moderator
  • 55,244 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:04:19 PM

Posted 14 February 2009 - 01:41 PM

You can always manually edit the registry to remove all traces of "Panda", ditto for files using the Search function.

That's how I get rid of uninstalls that do not go cleanly (ATI, Symantec, etc.).

That's the only way to be sure that a program is totally removed from the system. A program does not have to be completely removed to be rendered harmless...but why turn the system into a trash repository, if it can be avoided?

Most users would be surprised if they sometime took a look at the Software entries in the registry that still remain...for programs the users have "removed" long ago.

Louis

#7 zoita

zoita
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:04:19 PM

Posted 14 February 2009 - 10:43 PM

Ok Thank you very much Louis




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users