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Can't access System volume restore


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#1 mattheww

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Posted 12 February 2009 - 12:26 PM

Scanned with MBAM and Clamwin. Clamwin first reported a false positive and MBAM reported a trojan twice now. Anyway, MBAM gives me the actual folder location, but I can't get in to my system volume restore folder. I have tried what they say here: http://support.microsoft.com/default.aspx?...b;en-us;Q309531 However, nothing seems to work. The trojan is called C:\System Volume Information\_restore{170849D5-BECD-4A44-AFDB-9EF0A900ED2C}\RP61\A0010155.exe (Trojan.Downloader) :flowers:

Alls I need to do is get in there and delete it. Perhaps you could show me a way to gain access? :thumbsup:

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#2 usasma

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Posted 12 February 2009 - 01:37 PM

It's not easy to get into the System Volume Information folder. And, once you're in, it's very easy to break the restore points.
The virus isn't affecting you from the System Volume Information folder, so I'd suggest leaving it alone for the time being.

Concentrate on ensuring that your system is running well and it virus free. To double check, you can use these free online scans: http://www.bleepingcomputer.com/blogs/usas...?showentry=1252

Once it's clean and you're sure that it's running well - then disable System Restore and reboot your computer (this will delete all restore points - and the virus along with it). Then, immediately restart System Restore and make another restore point - just in case.
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