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need some serious help!


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3 replies to this topic

#1 Daki

Daki

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Posted 12 February 2009 - 11:16 AM

I need some serious help... I guess I installed some program and got a virus or something.. what happened was I installed a program, restarted my computer and that program kept popping up like pop ups.. some how i got rid of it, but my start up disappeared, and my internet wont work (im on my laptop doing this now)...

i ran ad-aware, it didnt help.. I tried to do a system restore and its telling me "system restore is not able to protect your computer......"

and I looked around the forum and got a log for you guys.. I hope someone can help me through this.. it is my work computer, and if I cant fix it soon, I am screwed! :thumbup2:

----

DDS (Ver_09-02-01.01) - NTFSx86
Run by Owner at 11:13:15.67 on Thu 02/12/2009
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_11

============== Pseudo HJT Report ===============

uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Viewpoint Toolbar BHO: {a7327c09-b521-4edb-8509-7d2660c9ec98} - c:\program files\viewpoint\viewpoint toolbar\3.8.0\ViewBarBHO.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {E0E899AB-F487-11D5-8D29-0050BA6940E3} - No File
TB: {DE9C389F-3316-41A7-809B-AA305ED9D922} - No File
TB: Viewpoint Toolbar: {f8ad5aa5-d966-4667-9daf-2561d68b2012} - c:\program files\common files\viewpoint\toolbar runtime\3.8.0\IEViewBar.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
uRun: [Octoshape Streaming Services] "c:\program files\octoshape streaming services\owner\OctoshapeClient.exe" -inv:bootrun
uRun: [Orb] "c:\program files\winamp remote\bin\OrbTray.exe" /background
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [PcSync] c:\program files\nokia\nokia pc suite 6\PcSync2.exe /NoDialog
uRun: [Aim6]
mRun: [_AntiSpyware] c:\program files\mcafee\mcafee antispyware\MssCli.exe
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [SunKistEM] c:\program files\digital media reader\shwiconem.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [ShowWnd] ShowWnd.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [PCSuiteTrayApplication] c:\program files\nokia\nokia pc suite 6\Launch Application 2.exe -onlytray
mRun: [NeroFilterCheck] c:\program files\common files\nero\lib\NeroCheck.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [mxomssmenu] "c:\program files\maxtor\onetouch status\maxmenumgr.exe"
mRun: [MSKDetectorExe] c:\progra~1\mcafee\spamki~1\MskDetct.exe /startup
mRun: [MSKAGENTEXE] c:\progra~1\mcafee\spamki~1\MskAgent.exe
mRun: [McRegWiz] c:\progra~1\mcafee.com\agent\mcregwiz.exe /autorun
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [MaxtorOneTouch] c:\program files\maxtor\onetouch\utils\Onetouch.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [CTHelper] CTHELPER.EXE
mRun: [CHotkey] zHotkey.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [SpyHunter Security Suite] "c:\program files\enigma software group\spyhunter\SpyHunter3.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: Do&wnload by ReGet Deluxe - c:\program files\common files\reget shared\CC_Link.htm
IE: Download A&ll by ReGet Deluxe - c:\program files\common files\reget shared\CC_All.htm
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: RapidShare-Download - c:\documents and settings\owner\desktop\rapidshare - the way you like it!\more-rapid.exe/RsMenExt.html
IE: Send To &Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {ECC5777A-6E88-BFCE-13CE-81F134789E7B} - c:\program files\funnsystems yump3com-user-authorization\YuMp3ComLogin.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} - hxxp://asp.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {95D88B35-A521-472B-A182-BB1A98356421} - hxxp://asp.mathxl.com/books/_Players/PearsonInstallAsst2.cab
DPF: {97770E5B-2028-48AC-B4DA-1F991376D2B6} - hxxp://download.copysafe.net/plugins5/installers/Copysafe.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} - hxxp://asp.mathxl.com/books/_Players/MathPlayer.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {16664848-0E00-11D2-8059-000000000000} - No File

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\7wxcfgcj.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMGWRAP.DLL
FF - plugin: c:\program files\mozilla firefox\plugins\npmozax.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npoctoshape.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================

2009-02-11 23:35 <DIR> --d----- c:\program files\Enigma Software Group
2009-02-11 19:18 <DIR> --d----- c:\windows\ERUNT
2009-02-11 19:11 <DIR> --d----- C:\SDFix
2009-02-11 17:51 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-11 17:51 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-11 17:51 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-11 17:51 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-02-11 16:46 <DIR> --d----- c:\program files\Exterminate It!
2009-01-16 18:16 1,420,824 a------- c:\windows\system32\D3DCompiler_37.dll
2009-01-16 18:16 462,864 a------- c:\windows\system32\d3dx10_37.dll
2009-01-16 18:16 3,786,760 a------- c:\windows\system32\D3DX9_37.dll
2009-01-16 18:12 <DIR> --d----- c:\windows\Logs
2009-01-16 17:21 32,160 a------- c:\windows\system32\BMXStateBkp-{00000002-00000000-00000001-00001102-00000008-10011102}.rfx
2009-01-16 17:21 32,160 a------- c:\windows\system32\BMXState-{00000002-00000000-00000001-00001102-00000008-10011102}.rfx
2009-01-16 17:21 31,092 a------- c:\windows\system32\BMXCtrlState-{00000002-00000000-00000001-00001102-00000008-10011102}.rfx
2009-01-16 17:21 31,092 a------- c:\windows\system32\BMXBkpCtrlState-{00000002-00000000-00000001-00001102-00000008-10011102}.rfx
2009-01-16 17:21 11,564 a------- c:\windows\system32\DVCState-{00000002-00000000-00000001-00001102-00000008-10011102}.rfx
2009-01-16 17:19 4,958,588 a------- c:\windows\{00000002-00000000-00000001-00001102-00000008-10011102}.BAK
2009-01-16 17:14 4,958,588 a------- c:\windows\{00000002-00000000-00000001-00001102-00000008-10011102}.CDF
2009-01-16 17:14 86,016 a------- c:\windows\system32\cttele.dll
2009-01-16 17:14 409,600 a------- c:\windows\system32\wrap_oal.dll
2009-01-16 17:14 114,688 a------- c:\windows\system32\OpenAL32.dll
2009-01-16 17:13 <DIR> --d----- c:\windows\system32\data
2009-01-15 00:57 107,368 a------- c:\windows\system32\GEARAspi.dll
2009-01-15 00:57 15,464 a------- c:\windows\system32\drivers\GEARAspiWDM.sys
2009-01-15 00:56 <DIR> --d----- c:\program files\iTunes
2009-01-15 00:56 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-01-15 00:55 <DIR> --d----- c:\program files\Bonjour

==================== Find3M ====================

2009-02-10 21:01 650 ac------ c:\docume~1\owner\applic~1\wklnhst.dat
2009-01-19 23:20 735,840 a------- c:\windows\system32\GDIPFONTCACHEV1.DAT
2008-07-10 14:28 706,320 ac------ c:\docume~1\owner\applic~1\GDIPFONTCACHEV1.DAT
2008-06-07 15:30 87,608 ac------ c:\docume~1\owner\applic~1\inst.exe
2008-06-07 15:30 47,360 a------- c:\docume~1\owner\applic~1\pcouffin.sys
2005-10-29 06:41 0 ac-sh--- c:\windows\sminst\HPCD.sys

============= FINISH: 11:14:59.93 ===============

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#2 Daki

Daki
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Posted 12 February 2009 - 03:26 PM

if someone can help me get rid of this problem, id appreciate it.. ill even pay you through paypal for helping me.. it is my work computer and i really need it back up quick!

#3 KoanYorel

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Posted 24 February 2009 - 11:24 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#4 KoanYorel

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Posted 01 March 2009 - 12:45 PM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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