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Vundo.trojan was removed by symptoms persist


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#1 CRCgeek

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Posted 12 February 2009 - 08:30 AM

I have a number of laptops that had the vundo.trojan removed by malwarebytes. After the removal IE7 stopped working properly.
Symptoms:
Users are unable to access many secure sites, such as banking etc. Most sites that require a username and password appear but the text boxes for entering securityinformation are missing. Some sites do not appear at all.
Programs that call html pages , such as windows help and support, do not load.
Windows media player 10 and 11 will not launch.
Microsoft Updates will not run.
Users cannot print from IE7 or Outlook messages with HTML content.
I installed FireFox to enable the users to have internet access until this is fixed.
My meager attempts to resolve the issue:
I have tried many things in the past few days to resolve this on my own. I'm getting disparate. Nothing I try has any impact on the problem.
I thought perhaps this was related to recent windows updates so I removed all new KBs with Add Remove programs.
I ran hijackthis, malwarebytes and mcafee antivirus in safe mode and nothing new was found.
I've downloaded and reinstalled IE7 and windows media player.
Turned on Windows AutoUpdate - no updates happen
Your site was recommended to me by ExpertsExchange. I'm hoping you can get to the root of the problem.
Attached are my logs from the dds scan.

Thank you so much for taking some time to help me with this aggravating problem. My only other option is to rebuild all these laptops.
Dawn

Attached Files



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#2 CRCgeek

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Posted 12 February 2009 - 10:15 AM

I ran combofix on the laptop that I'm currently working on and it fixed my problems. Thanks so much for creatings such a wonderful program. Do you still need the logs etc?

#3 KoanYorel

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Posted 18 February 2009 - 06:32 PM

Thanks for informing us what you've done.

If your system is working there's no need for additional logs.

This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

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...some do, some don't; some will, some won't (WR)




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