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Internet Connection and System Restore won't run


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5 replies to this topic

#1 vpatrickd

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Posted 12 February 2009 - 06:24 AM

Yesterday, I tried to download a file which apparently I think was a virus.
Now, I can't have any internet connection, whether through Ethernet cable or wireless. I tried running Firefox and IE, both won't open google.com or any other sites (I tried using the same connection with other computers and they worked, so it's definitely something wrong with mine).
Then I figured there was something wrong maybe with the system. So I tried to run System Restore in Safe Mode. After I chose the date and time, it said to click Next to execute the system restore, however it didn't run. I clicked next but nothing happened. The window stayed unchanghed. I can only click cancel or back, which takes me to the previous window choosing date and time.

Can someone enlighten me on this?

I've tried running Symanted Endpoint and Malwarebytes Anti-Malware (malwarebytes.org), both software reported "No Virus".

I appreciate any help. Thank you.

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#2 garmanma

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Posted 12 February 2009 - 11:12 AM

Please update mbam and select FULL Scan
Run the scan, Remove selected and reboot
Post the log for review
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#3 vpatrickd

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Posted 12 February 2009 - 11:40 AM

Okay, sorry for posting in the wrong section. Full scan will be done in about an hour. I'll edit this post with the Log.

#4 garmanma

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Posted 12 February 2009 - 01:35 PM

Don't edit, I might miss it that way. Just add a new reply
Mark
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why won't my laptop work?

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Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#5 vpatrickd

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Posted 12 February 2009 - 02:00 PM

Okay here goes the new reply.

UPDATE: NEVER MIND. IT WORKED. LOL. Thx for the advice. (I forgot to replug-in the ethernet cable >_<)

I updated my mbam to the latest version (February 11, 2009) <-- I did this by downloading the latest version and copying the setup file to a external drive then connecting it to my laptop as my laptop can't connect to the internet to update, and then did a full scan. I took the action to remove all threats then restarted my windows xp (but still can't connect to internet).
Here's the log:

Malwarebytes' Anti-Malware 1.34
Database version: 1749
Windows 5.1.2600 Service Pack 3

2/12/2009 1:49:52 PM
mbam-log-2009-02-12 (13-49-52).txt

Scan type: Full Scan (C:\|)
Objects scanned: 162633
Time elapsed: 1 hour(s), 17 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 12
Folders Infected: 0
Files Infected: 17

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\freshplay (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{3b26258d-a0bb-4538-bfdb-4ce580b51c4b}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{f0e98571-c77c-4465-b0f9-eca9cadb0d5c}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{f0e98571-c77c-4465-b0f9-eca9cadb0d5c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{3b26258d-a0bb-4538-bfdb-4ce580b51c4b}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{f0e98571-c77c-4465-b0f9-eca9cadb0d5c}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces\{f0e98571-c77c-4465-b0f9-eca9cadb0d5c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{3b26258d-a0bb-4538-bfdb-4ce580b51c4b}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{f0e98571-c77c-4465-b0f9-eca9cadb0d5c}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces\{f0e98571-c77c-4465-b0f9-eca9cadb0d5c}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.39,85.255.112.40 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Patrick Djuanda\Local Settings\Temp\DivX.Codec.9.0.beta.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\autorun.inf (Trojan.Agent) -> Quarantined and deleted successfully.
C:\RECYCLER\S-5-1-92-100010770-100020740-100005671-9216.com (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\components\iamfamous.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-250406.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-250781.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-614390.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-614796.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-1919968.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-1920359.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-8991718.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\Temp\tempo-8992359.tmp (Trojan.DNSChanger) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gaopdxjdkjsnpl.dll (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxqvmplvsh.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxserv.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxvpptoldw.sys (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\gaopdxwylktepo.sys (Trojan.Agent) -> Quarantined and deleted successfully.
Any ideas?
I'm suspecting that DNSChanger stuff.

Edited by garmanma, 12 February 2009 - 02:44 PM.


#6 garmanma

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Posted 12 February 2009 - 02:46 PM

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

SAS,may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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