Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Backdoor Haxdoor and Downloader Trojan Help!


  • Please log in to reply
5 replies to this topic

#1 hcoring

hcoring

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 31 May 2005 - 07:24 PM

Hi There, I have been trying to get rid of Backdoor Haxdoor and downloader Trojan Horse all week and nothing seems to work so I was hoping someone could help me. Below is my HJT log from yesterday. I have onl had my computer 2 weeks and its already screwed, is there anybody out there that can help??

I have Windows XP

Logfile of HijackThis v1.99.1
Scan saved at 9:18:56 p.m., on 31/05/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Hannah Coring\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [System] C:\WINDOWS\svchost.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O20 - Winlogon Notify: iexplore - C:\WINDOWS\SYSTEM32\rSrET.dll
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

BC AdBot (Login to Remove)

 


#2 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:04:06 AM

Posted 02 June 2005 - 04:39 PM

Hello hcoring and welcome to the BC forums. I don't see haxdoor on here but there are a couple of items to fix up so let's do that. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O4 - HKCU\..\Run: [System] C:\WINDOWS\svchost.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O20 - Winlogon Notify: iexplore - C:\WINDOWS\SYSTEM32\rSrET.dll

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\WINDOWS\svchost.exe
C:\WINDOWS\SYSTEM32\rSrET.dll

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Trend Micro Housecall
BitDefender On-Line Virus Scan
Panda ActiveScan
eTrust Antivirus Web Scanner
Make sure that you choose "fix" or "clean".

Step #7

AdAware SE v1.06

Download, install, update, configure and run a scan with Ad-aware SE v1.06:
  • Download and Install AdAware SE Personal, keeping the default options. However, some of the settings will need to be changed before your first scan.
  • Close ALL windows except Ad-Aware SE.
  • Click on the‘world’ icon at the top right of the Ad-Aware SE window and let AdAware SE update the reference list for the adware and malware.
  • Once the update is finished click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
    • In the ‘General’ window make sure the following are selected in green:
      • Under Safety:
        • Automatically save log-file
      • Automatically quarantine objects prior to removal
      • Safe Mode (always request confirmation)
    • Under Definitions:
      • Prompt to update outdated definitions - set the number of days
  • Click on the ‘Scanning’ button on the left and select in green:
    • Under Driver, Folders & Files:
      • Scan Within Archives
    • Under Select drives & folders to scan:
      • choose all hard drives
    • Under Memory & Registry: all green
      • Scan Active Processes
      • Scan Registry
      • Deep Scan Registry
      • Scan my IE favorites for banned URL’s
      • Scan my Hosts file
  • Click on the ‘Advanced’ button on the left and select in green:
    • Under Shell Integration:
      • Move deleted files to recycle bin
    • Under Logfile Detail Level: all green
      • include addtional object information
      • DESELECT - include negligible objects information
      • include environment information
    • Under Alternate Data Streams:
      • Don't log streams smaller than 0 bytes
      • Don't log ADS with the following names: CA_INOCULATEIT
  • Click the ‘Tweak’ button and select in green:
    • Under ‘Scanning Engine’:
      • Unload recognized processes during scanning
      • Scan registry for all users instead of current user only
    • Under ‘Cleaning Engine’:
      • Let Windows remove files in use at next reboot
    • Under Log Files:
      • Include basic Ad-aware SE settings in logfile
      • Include additional Ad-aware SE settings in logfile
      • Please do not check: Include Module list in logfile
  • Click on ‘Proceed’ to save the settings.
  • Click ‘Start’
  • Choose 'Perform Full System Scan'
  • DESELECT "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat.
  • Click ‘Next’ and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically.
  • If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window
  • Right-click on the list and choose Select All
  • Click the Next button to finish removing the items that were found
  • When finished, REBOOT to complete the removal of what Ad-Aware SE found
Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image

#3 hcoring

hcoring
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 10 June 2005 - 10:28 AM

Hey OldTimer,

Thanks for the easy to follow instructions, that must be a first for trying to get rid of this thing lol :thumbsup:

I have done exactly what you said and my computer seems to be running quite a bit faster now, yay!

However I did encounter some problems, they are as follows:

1) In your instructions, Step #4 you told me to delete
"C:\\WINDOWS\SYSTEM32\rSrET.dll"

I was unable to delete this file as my access was denied.

2) Nortons Anti-Virus brings a pop up, up, every 60 seconds letting me know that the "downloader.trojan" virus has infected my computer and it was unable to repair the file and its access was denied. If I remember correctly it used to do this all the time no matter what I was doing when I firsty got this thing. Now it only does it while I am connected to the internet.

3) Not surprisingly the above virus's object name is
"C:\\WINDOWS\SYSTEM32\rSrET.dll"

4) I used the Trend Micro Housecall online scan as well as the BitDefender On-line virus scan.

I tried using the Panda ActiveScan. I started it at 10pm on night and woke up in the morning around 7am to find it still going, only to have scanned 3,000 more files in that 9 hour period. This is a good example of the problems this bug is (hopefully has) causing.

5) Safe mode seems to be a problem. I use Windows XP however the instructions the help and support menu provide as well as the F8 method do not work to restart my computer into SafeMode I have to go through Run and then msconfig is this a programme with the actual computer or software itself or is this something the virus could of fiddled with.

I think that is all of it so below is my HiJackThis Log, thanks again.

Hannah

Logfile of HijackThis v1.99.1
Scan saved at 2:47:12 a.m., on 11/06/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Hannah Coring\Desktop\Anti-Virus\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O20 - Winlogon Notify: iexplore - C:\WINDOWS\SYSTEM32\rSrET.dll
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

#4 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:04:06 AM

Posted 10 June 2005 - 01:53 PM

Hi hcoring. Let's see if we can't get rid of that file.

Step #1

Download Pocket Killbox and unzip it to your desktop.

Double-click on KillBox.exe to launch the program.
  • Highlight the lines below and press the Ctrl key and the C key at the same time to copy them to the clipboard:
C:\WINDOWS\SYSTEM32\rSrET.dll
[/list]
  • Now go to the Killbox application and click on the File menu and then the Paste from Clipboard menu item. In the Full Path of File to Delete box you should see the first file. If you dropdown that box you should see the rest of them. Make sure that they are all there.
  • Click on the Delete on Reboot option and then click on the red circle with a white 'X' in to to delete the files. Killbox will tell you that all listed files will be deleted on next reboot, click YES. When it asks if you would like to Reboot now, click YES. If you get a "PendingFileRenameOperations Registry Data has been Removed by External Process!" message then just restart manually.
Your system will reboot now.

Step #2

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:O20 - Winlogon Notify: iexplore - C:\WINDOWS\SYSTEM32\rSrET.dll
Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #3

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in. Include any additional information regarding if Norton is still popping up a warning regarding the rSrET.dll file.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image

#5 hcoring

hcoring
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:06 AM

Posted 14 June 2005 - 02:52 AM

Hey OldTimer,

Below is the HJT log. No Nortans pop ups everything seeming okay so hopefully all fixed (fingers crossed).

Logfile of HijackThis v1.99.1
Scan saved at 7:50:11 p.m., on 14/06/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\ControlCenter2\brctrcen.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\WINDOWS\slrundll.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Documents and Settings\Hannah Coring\Desktop\Anti-Virus\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl04a\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefender.com/scan/Msie/bitdefender.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{2B76BA04-FFB7-4053-B050-83E791BDE24C}: NameServer = 210.55.12.1 210.55.12.2
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

Thanks

Hannah

#6 OldTimer

OldTimer

    Malware Expert


  • Members
  • 11,092 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:North Carolina
  • Local time:04:06 AM

Posted 14 June 2005 - 10:03 AM

Hi hcoring. Your log is now clean. Good job! How are things running? Any other problems?

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall. Here are 3 free ones available for personal use:and a good antivirus like the one you are currently using. It is critical to have both a firewall and an anti-virus application and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners
weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

Posted Image




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users