Here's what I need help with; I'd like to back-up some personal files before I do anything. I've never done this before.
I tried going into START>All Programs>System Tools> Backup ( I followed directions on the Microsoft site). The Backup or Restore Wizard moves me through a series of choices until I get to 'Choose a Place' . I select D://. Then 'Type in a Name' (for the file). I do this. A window titled backup utility appears. It has a yellow caution icon. It says "The back-up file could not be used" ..Then it lists the name i just chose.."Please ensure it is a valid path, and that you have sufficient access."...I assume it has to do with access?
I looked at Microsoft's Help website and how to Manually back-up. Sounds easy. Find the file. Copy it. Goto My Computer>right click CD Drive (D:)>select paste. When I try this there is no paste option after 'right clicking'.
Upon further research I discover that I have a disc! I insert it and follow the Microsoft webhelp page. I select Perform Additional Tasks>Browse the CD>Value Add>MSFT. Now it tells me to select Ntbackup.msi. The options I have in the MSFT folder are;Fonts , MGMT, Net and USMT (all folders). But no Ntbackup.msi.
I've come to the end of a rope in terms of my ability to understand or troubleshoot so I would appreciate any help. Thanks! After I ensure the protection of my files I'll try to tackle the virus.
P.S. This is my first post ever! of any sort!
Edited by garmanma, 11 February 2009 - 06:52 PM.