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Slow performance with Window 2000 Prof


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9 replies to this topic

#1 borlou11

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Posted 11 February 2009 - 01:15 PM

I followed every step of your Slow Computer checklist:

1. Updated Spybot, Avast and AVG and then scanned in Safe Mode. Very slow performance. It took me half a day.
2. I revised all my programs in Add/Remove Programs and removed those that have not been used for over 2 years.
3. Revised startup applications with Autoruns and removed some which I thought wasn't necessary.
4. Cleaned my Desktop.
5. Used Window's Disk Cleanup.
6. Defragmented my computer.
My computer is still very slow comparing. Even my wife says so.

Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 4 Build 2195
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2421 Mhz
BIOS Version Award Modular BIOS v6.0
Hard disk 74.5 GB
Used space 17.4 GB
Total Physical Memory 228,896 KB
Available Physical Memory 15,528 KB
Total Virtual Memory 907,184 KB
Available Virtual Memory 229,728 KB

Please help. Thank you

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#2 boopme

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Posted 12 February 2009 - 09:41 PM

Have you scanned for malware? I am temporarily moving this to Am I Infected from Windows NT/2000/2003,while we scan.

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 borlou11

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Posted 16 February 2009 - 02:48 PM

Thank you for your help. I like to say that your instructions are very clear and I had no problem following them, even though I am no computer wiz.

As instructed, please find the Superantispyware scan log:

Generated 02/14/2009 at 06:10 PM

Application Version : 4.25.1012

Core Rules Database Version : 3758
Trace Rules Database Version: 1721

Scan type : Complete Scan
Total Scan Time : 02:05:27

Memory items scanned : 185
Memory threats detected : 0
Registry items scanned : 5148
Registry threats detected : 0
File items scanned : 56763
File threats detected : 24

Adware.Tracking Cookie
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@adcentriconline[2].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@ads.bleepingcomputer[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@adserver.adtechus[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@smartadserver[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@vitamine.networldmedia[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@networldmedia[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@www.meteomedia[2].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@serving-sys[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@bs.serving-sys[2].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@ads.networldmedia[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@vip2.clickzs[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@adv.surinter[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@vip.clickzs[2].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@cz5.clickzs[2].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@accounts[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@optimost[2].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@xiti[1].txt
C:\Documents and Settings\boris\Local Settings\Temp\Cookies\boris@2o7[2].txt

Trace.Known Threat Sources
C:\Documents and Settings\boris\Local Settings\Temp\Temporary Internet Files\Content.IE5\QXAB6X4H\lc[2].js
C:\Documents and Settings\boris\Local Settings\Temp\Temporary Internet Files\Content.IE5\CD2NSLQZ\yikers_girl_grabs_random_guys_asses_on_the_street_large[1].jpg
C:\Documents and Settings\boris\Local Settings\Temp\Temporary Internet Files\Content.IE5\CD2NSLQZ\Anna_Kournikkova_Photoshoot_2[1].jpg
C:\Documents and Settings\boris\Local Settings\Temp\Temporary Internet Files\Content.IE5\QXAB6X4H\gec_gallery[2].js
C:\Documents and Settings\boris\Local Settings\Temp\Temporary Internet Files\Content.IE5\QXAB6X4H\Heidi_Klum_Lesbian_Kiss_large[1].jpg
C:\Documents and Settings\boris\Local Settings\Temp\Temporary Internet Files\Content.IE5\NHWWNFVR\Katherine_Heigl_Tight_Top_large[1].jpg

Even though it was suggested possibility of viruses, certain member of the family visits occasionally certain sites. But the problem was settled lately with a new laptop.

My computer is a little better but there is still a delay when I open Internet Explorer or other softwares.

I have now Avast Antivirus, AVG Free 8.0, Spybot Seach & Destroy, ATF Cleaner and SuperAntispyware Free Edition on my desktop. Which one do you suggest I should keep ?

Thank you again !

#4 boopme

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Posted 16 February 2009 - 04:38 PM

Hello again and thanks. I want to run another quick scan. First though....

I have now Avast Antivirus, AVG Free 8.0,

This indicates 2 AV's,if they are both active it will cause slowness and conflicts. One should then be removed.

Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 borlou11

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Posted 17 February 2009 - 09:22 AM

I removed AVG Free 8.8 as suggested.

I rebooted after the scan and find below scan report

Malwarebytes' Anti-Malware 1.34
Database version: 1768
Windows 5.0.2195 Service Pack 4

17/02/2009 8:54:45 AM
mbam-log-2009-02-17 (08-54-45).txt

Scan type: Quick Scan
Objects scanned: 68027
Time elapsed: 6 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\internat.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINNT\system32\internat.exe (Trojan.Agent) -> Delete on reboot.


Much better than before.

Anything else I can do ?

Now I have on my desk top:
Spybot Search & Destroy
Avast ! Antivirus
ATF Cleaner
Superantispyware
Malwarebytes Anti-malware
Also Hijackthis

If there is nothing else, how often do I scan my computer with those programs ? Every week, two weeks, month ?

I am much obliged for your help.

And, a bit late, Happy Saint-Valentin !

#6 boopme

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Posted 17 February 2009 - 10:38 AM

Hi this looks good. Reboot UPdate and run MBAM once more and boot again.
HijackThis should be removed as that is not a tool to use without supervision ,like in our Hijack forum. It can render your PC unbootable.
I update and run SAS and MBam every week at least.
Run a disk defragmentation every month or so. And disk cleanup HOW TO USE WINDOWS 2000: DELETING UNNEEDED FILES

And you're welcome :thumbsup:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 borlou11

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Posted 18 February 2009 - 05:26 PM

UPdate ??

#8 boopme

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Posted 18 February 2009 - 05:49 PM

Yes when you launch them there is an UPDATE box in SAS and a tab in MBAM for updating the malware database so you have the most recent technology available.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 borlou11

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Posted 19 February 2009 - 08:49 AM

Tks again for all.
Tchao !

#10 boopme

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Posted 19 February 2009 - 04:48 PM

You're welcome!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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