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Worms and Malware detected...what should I do?


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#1 -KiKi-

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Posted 10 February 2009 - 09:02 PM

Here is a screen cap below of the scan results that I ran with a program called Ad-Aware. As you can see, Worms and Malware have been detected. The scan results also show exactly which files and registry entries are infected.

I'm not too good at knowing exactly what action to take when I have infections, but from the looks of these scan results, these look like significant files and registry entries that I feel will cause my system not to run properly if I allow Ad-Aware to remove them.

My question to you is....What should I do about these infected files and registry entries? I know that I can't leave them there, but I'm afraid if I allow Ad-Aware to remove them, my system may not run properly. It looks like my system really needs these files and registry entries, and they will really be missed by the system if removed.

Is it okay for me to tell Ad-Aware to remove them? Will my system miss these files if I remove them? I'm not sure what to do? Please help me. The screen cap of the scan results is below....



Posted Image

Edited by -KiKi-, 10 February 2009 - 09:02 PM.


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#2 boopme

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Posted 10 February 2009 - 11:11 PM

Hello, Tell it to quarantine them. Ifyou're not sure then that is afer than remove. In quarantine or remove they cannot harm your PC any further. But a file in quarantine can be restored if found to be needed.

Follow these instructions now.
Next run ATF:
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs

and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from
    here
    and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer,
    copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD
    and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.

Edited by boopme, 10 February 2009 - 11:12 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 -KiKi-

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Posted 10 February 2009 - 11:54 PM

So should I quarantine the infected files and registry entries first before running the ATF Cleaner, or do I quarantine them afterwards?

And from looking at the screen cap that I posted of the actual Ad-Aware scan results, are those particular files and registry entries okay to quarantine? Will my system still be able to boot up, load and run properly if they are quarantined?

#4 boopme

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Posted 11 February 2009 - 12:00 AM

Yes quarantine first then run ATF.
They appear to be malware and will be safe to move.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 -KiKi-

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Posted 11 February 2009 - 01:44 AM

Okay, I ran the Ad-Aware scan and quarantined all of the infected files and registry entries.

I ran the ATF Cleaner as you instructed.

Then I ran the MBAM scan as you instructed. No malicious items were detected, but here's the MBAM log anyway.....


Malwarebytes' Anti-Malware 1.33
Database version: 1747
Windows 5.1.2600 Service Pack 2

2/11/2009 12:42:36 AM
mbam-log-2009-02-11 (00-42-36).txt

Scan type: Quick Scan
Objects scanned: 53119
Time elapsed: 4 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#6 boopme

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Posted 11 February 2009 - 10:18 AM

Good so you are most likely clean of those. Do you want to run one more scan?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 -KiKi-

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Posted 11 February 2009 - 05:08 PM

Good so you are most likely clean of those. Do you want to run one more scan?

Sure, if it'll help. What type of scan?

#8 boopme

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Posted 11 February 2009 - 05:15 PM

Hi, it's another malware scan .it takes about an hour,but it looks for some thiongs the other didn't. I think it a good idea.
from your regular user account run SAS.
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 -KiKi-

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Posted 11 February 2009 - 09:16 PM

Okay...I just finished running the SuperAntispyware scan, and it detected some things. Here's the log below...


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/11/2009 at 08:02 PM

Application Version : 4.25.1012

Core Rules Database Version : 3753
Trace Rules Database Version: 1718

Scan type : Complete Scan
Total Scan Time : 00:51:17

Memory items scanned : 267
Memory threats detected : 0
Registry items scanned : 4979
Registry threats detected : 7
File items scanned : 65099
File threats detected : 40

Unclassified.Unknown Origin
HKU\S-1-5-21-2775356270-2125727310-2574386005-1005\Software\Microsoft\Internet Explorer\URLSearchHooks#{E312764E-7706-43F1-8DAB-FCDD2B1E416D}

Adware.Tracking Cookie
C:\Documents and Settings\ME\Cookies\me@ads.bleepingcomputer[2].txt
C:\Documents and Settings\ME\Cookies\me@zedo[1].txt
C:\Documents and Settings\ME\Cookies\me@8440240[2].txt
C:\Documents and Settings\ME\Cookies\me@userfriendlyclickblock[1].txt
C:\Documents and Settings\ME\Cookies\me@server.iad.liveperson[1].txt
C:\Documents and Settings\ME\Cookies\me@mediaplex[1].txt
C:\Documents and Settings\ME\Cookies\me@ads.nebuadserving[2].txt
C:\Documents and Settings\ME\Cookies\me@adrevolver[2].txt
C:\Documents and Settings\ME\Cookies\me@adserver.adtechus[1].txt
C:\Documents and Settings\ME\Cookies\me@interclick[2].txt
C:\Documents and Settings\ME\Cookies\me@trafficmp[2].txt
C:\Documents and Settings\ME\Cookies\me@tribalfusion[1].txt
C:\Documents and Settings\ME\Cookies\me@247realmedia[1].txt
C:\Documents and Settings\ME\Cookies\me@socialmedia[1].txt
C:\Documents and Settings\ME\Cookies\me@fastclick[2].txt
C:\Documents and Settings\ME\Cookies\me@doubleclick[2].txt
C:\Documents and Settings\ME\Cookies\me@apmebf[2].txt
C:\Documents and Settings\ME\Cookies\me@ads.pointroll[1].txt
C:\Documents and Settings\ME\Cookies\me@wmvmedialease[1].txt
C:\Documents and Settings\ME\Cookies\me@mediafileshost[1].txt
C:\Documents and Settings\ME\Cookies\me@gadget[2].txt
C:\Documents and Settings\ME\Cookies\me@revsci[2].txt
C:\Documents and Settings\ME\Cookies\me@ad.yieldmanager[1].txt
C:\Documents and Settings\ME\Cookies\me@adbrite[2].txt
C:\Documents and Settings\ME\Cookies\me@onlinepromostats[1].txt
C:\Documents and Settings\ME\Cookies\me@realmedia[1].txt
C:\Documents and Settings\ME\Cookies\me@admediastats[1].txt
C:\Documents and Settings\ME\Cookies\me@media6degrees[1].txt
C:\Documents and Settings\ME\Cookies\me@media.adrevolver[1].txt
C:\Documents and Settings\ME\Cookies\me@statse.webtrendslive[2].txt
C:\Documents and Settings\ME\Cookies\me@statcounter[1].txt
C:\Documents and Settings\ME\Cookies\me@richmedia.yahoo[1].txt
C:\Documents and Settings\ME\Cookies\me@a1.interclick[1].txt
C:\Documents and Settings\ME\Cookies\me@serving-sys[1].txt
C:\Documents and Settings\ME\Cookies\me@atdmt[1].txt
C:\Documents and Settings\ME\Cookies\me@bs.serving-sys[1].txt
C:\Documents and Settings\ME\Cookies\me@adtracker.socialmedia[1].txt
C:\Documents and Settings\ME\Cookies\me@questionmarket[1].txt
C:\Documents and Settings\ME\Cookies\me@advertising[2].txt
C:\Documents and Settings\ME\Cookies\me@adecn[1].txt

Rogue.Component/Trace
HKLM\Software\Microsoft\647B8C81
HKLM\Software\Microsoft\647B8C81#647b2101
HKLM\Software\Microsoft\647B8C81#647b48e4
HKLM\Software\Microsoft\647B8C81#647b8c81
HKLM\Software\Microsoft\647B8C81#Version

Trojan.Fake-Alert/Trace
HKU\S-1-5-21-2775356270-2125727310-2574386005-1005\SOFTWARE\Microsoft\fias4013

#10 boopme

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Posted 11 February 2009 - 09:25 PM

That's good, a few more sneaky varmints. Let's do 2 more quick ones.
Run part 1 of S!Ri's SmitfraudFix
Please download SmitfraudFix

Double-click SmitfraudFix.exe
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlogic.org/consulting/proc...processutil.htm



RERUN MBAM

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan.
After scan click Remove Selected, Post new scan log and Rebootinto normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 -KiKi-

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Posted 11 February 2009 - 09:55 PM

Here's the SmitFraudFix report...


SmitFraudFix v2.395

Scan done at 20:41:36.65, Wed 02/11/2009
Run from C:\Documents and Settings\ME\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
The filesystem type is NTFS
Fix run in normal mode

Process

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Yahoo!\Common\YMailAdvisor.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Search Settings\SearchSettings.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\WINDOWS\OEM02Mon.exe
C:\WINDOWS\system32\KADxMain.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Microsoft Location Finder\LocationFinder.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe

hosts


C:\


C:\WINDOWS


C:\WINDOWS\system


C:\WINDOWS\Web


C:\WINDOWS\system32


C:\WINDOWS\system32\LogFiles


C:\Documents and Settings\ME


C:\DOCUME~1\ME\LOCALS~1\Temp


C:\Documents and Settings\ME\Application Data


Start Menu


C:\DOCUME~1\ME\FAVORI~1


Desktop


C:\Program Files


Corrupted keys


Desktop Components



o4Patch
!!!Attention, following keys are not inevitably infected!!!

o4Patch
Credits: Malware Analysis & Diagnostic
Code: S!Ri



IEDFix
!!!Attention, following keys are not inevitably infected!!!

IEDFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri



Agent.OMZ.Fix
!!!Attention, following keys are not inevitably infected!!!

Agent.OMZ.Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


VACFix
!!!Attention, following keys are not inevitably infected!!!

VACFix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


404Fix
!!!Attention, following keys are not inevitably infected!!!

404Fix
Credits: Malware Analysis & Diagnostic
Code: S!Ri


Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll


AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"appinit_dlls"=""


Winlogon
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Userinit"="C:\\WINDOWS\\system32\\userinit.exe,"
"System"=""


RK



DNS

Description: Dell Wireless 1395 WLAN Mini-Card - Packet Scheduler Miniport
DNS Server Search Order: 192.168.0.1

HKLM\SYSTEM\CCS\Services\Tcpip\..\{6F6FD2E9-7CF4-4782-90A4-3E6BC29F9F12}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\..\{6F6FD2E9-7CF4-4782-90A4-3E6BC29F9F12}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\..\{6F6FD2E9-7CF4-4782-90A4-3E6BC29F9F12}: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CCS\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS1\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1
HKLM\SYSTEM\CS3\Services\Tcpip\Parameters: DhcpNameServer=192.168.0.1


Scanning for wininet.dll infection


End




Now here's the MBAM scan log...


Malwarebytes' Anti-Malware 1.34
Database version: 1751
Windows 5.1.2600 Service Pack 2

2/11/2009 8:54:06 PM
mbam-log-2009-02-11 (20-54-06).txt

Scan type: Quick Scan
Objects scanned: 65777
Time elapsed: 5 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#12 boopme

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Posted 11 February 2009 - 10:02 PM

Great! this is a clean machine. Are there any issues on that end?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 -KiKi-

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Posted 11 February 2009 - 10:18 PM

Great! this is a clean machine. Are there any issues on that end?

No...everything seems to be okay. Thanks so much for all your help! I really appreciate it.

#14 boopme

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Posted 11 February 2009 - 10:21 PM

:thumbsup: glad to have helped.
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#15 -KiKi-

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Posted 12 February 2009 - 02:36 AM

I just did the system restore as you instructed. Everything still seems to be fine. Thanks a lot once again!




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