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Infection remains... computer problems


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2 replies to this topic

#1 brodie53

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Posted 10 February 2009 - 08:41 PM

I'm not exactly sure what I have. I explained my problem on another forum and they told me I had remains of an infection still on my computer. So first I'll explain what's been happening.

The past few weeks my computer has been either randomly restarting itself, completing freezing in which case I am forced to shut it down or coming up with the blue screen of death.

There have been two different BSOD messages pop up, sometimes with different codes though. More commonly I've been getting
DRIVER_IRQL_NOT_LESS_OR_EQUAL
STOP: 0x0000000D1 (0xEE1E5D00, 0x00000002, 0x00000000, 0xEE1E5000)

And just the other day a new one popped up, this is the first time I've had this one -
PAGE_FAULT_IN_NONPAGED_AREA
STOP: 0x00000050 (0x840FE84D, 0x00000001, 0x804E8F42, 0x00000000)

I ran this program called memtest a few days ago but it came up with no errors. This all started happening not long after I had a virus on my computer. Every time I clicked a link on google, it would redirect me to some other website completely unrelated. I managed to find out it was some virus a lot of people were having at the time and followed some of their advice. One of which told me to delete a file called 'wdmaud.sys" which it was apparently attacking. I did so, but then reinstalled a hotfix from microsoft with that in it later on when the problems started as I thought maybe I shouldn't have deleted it.

I've also tried system restore, which didn't work. After a virus scan with AVG, I found that there were two trojan horses in the system restore files, I healed them but haven't tried rolling back the system again because I didn't know whether it would make it worse. I also found a "TrojanNewDot" in SuperAntiSpyware and also two Adware tracking cookies, which I quarantined and removed.

I'm attaching the Hijackthis log... someone told me there were infection remains from looking at this, but I don't know what to do. Can anyone tell me which to select and then 'fix checked'? And also, could this possibly be what is causing my problems?

Sorry for typing so much, I wasn't sure how much information to give. I don't know what computer specs you need.... I'm running Windows XP (Home edition), about 40 GB harddrive and 256MB RAM. If you need anything else, I am more than happy to provide what I can.

Thanks so much!

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#2 suebaby41

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Posted 22 February 2009 - 09:43 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41

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Posted 01 March 2009 - 07:05 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.




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