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Virus problems Can't get ride of it, please help


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#1 Luckys

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Posted 10 February 2009 - 04:57 PM

Hello, I am new to this forum and and have a virus of some sort on my computer running XP pro sp3. I have run Avast and it it had found some viruses but not this one. Also when I use IE and do a google search when I select on search item I get redirected to another search engine. I have removed red circle and cross virus once, but it's come back. Maybe it was still laying dormant. Also I some times get a sound as if an application has just died but I don't get a warning. Some time I get a win32 error and sometimes the computer shuts down with a 30 second warning and I can't stop it. Any help would be great.

Edited by The weatherman, 10 February 2009 - 05:46 PM.
Moved to a more appropriate forum~TW


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#2 rigel

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Posted 10 February 2009 - 07:55 PM

Hi and welcome to BleepingComputer :thumbsup:

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 Luckys

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Posted 12 February 2009 - 04:21 PM

Hi there, thanks again for your help. I have followed you instructions and have attached the logs as requested.
:thumbsup:

Malwarebytes' Anti-Malware 1.34
Database version: 1755
Windows 5.1.2600 Service Pack 3

12/02/2009 21:04:44
mbam-log-2009-02-12 (21-04-44).txt

Scan type: Quick Scan
Objects scanned: 132775
Time elapsed: 19 minute(s), 19 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 2
Registry Data Items Infected: 8
Folders Infected: 1
Files Infected: 11

Memory Processes Infected:
C:\WINDOWS\system32\frmwrk32.exe (Trojan.FakeAlert) -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b64f4a7c-97c9-11da-8bde-f66bad1e3f3a} (Rogue.WinAntivirus) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\xpreapp (Malware.Trace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Network\UID (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\Framework Windows (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: (regedit.exe %1) Good: (regedit.exe "%1") -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\activedesktop\NoChangingWallpaper (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoSetActiveDesktop (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\NoActiveDesktopChanges (Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\WINDOWS\system32\twain_32 (Backdoor.Bot) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\senekaowktlwek.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\senekaxviqriut.dll (Trojan.Agent) -> Delete on reboot.
C:\WINDOWS\system32\drivers\seneka.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\drivers\senekaoewcdevb.sys (Rootkit.Agent) -> Quarantined and deleted successfully.
C:\Documents and Settings\Lucky\Local Settings\Temp\seneka8a11.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain_32\local.ds (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\twain_32\user.ds (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekadf.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekalog.dat (Trojan.Agent) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\frmwrk32.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\senekaevspqjxv.dat (Trojan.Agent) -> Quarantined and deleted successfully.

#4 rigel

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Posted 14 February 2009 - 12:09 PM

You have a backdoor trojan. I would change all online passwords from a clean computer.

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 Luckys

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Posted 18 February 2009 - 08:12 AM

:thumbsup: High there thanks again. I have followed your instructions and have attached the report below. Is my computer clear now?

SDFix: Version 1.240
Run by Administrator on 18/02/2009 at 12:39

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\sdfix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\Documents and Settings\LocalService\Application Data\twain_32\user.ds - Deleted
C:\Documents and Settings\NetworkService\Application Data\twain_32\user.ds - Deleted
C:\Documents and Settings\User3\Application Data\twain_32\user.ds - Deleted



Folder C:\Documents and Settings\LocalService\Application Data\twain_32 - Removed
Folder C:\Documents and Settings\NetworkService\Application Data\twain_32 - Removed
Folder C:\Documents and Settings\User3\Application Data\twain_32 - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-18 12:51:42
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Terrapin FTP\\ftp95.exe"="C:\\Program Files\\Terrapin FTP\\ftp95.exe:*:Enabled:Terrapin FTP"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\eMule\\emule.exe"="C:\\Program Files\\eMule\\emule.exe:*:Disabled:eMule"
"C:\\Program Files\\Sony Ericsson\\Sony Ericsson Media Manager 1.0\\MediaManager.exe"="C:\\Program Files\\Sony Ericsson\\Sony Ericsson Media Manager 1.0\\MediaManager.exe:*:Enabled:Sony Ericsson Media Manager 1.0"
"C:\\Program Files\\Kontiki\\KService.exe"="C:\\Program Files\\Kontiki\\KService.exe:*:Enabled:Delivery Manager Service"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"C:\\Program Files\\Sony Ericsson\\Update Service\\Update Service.exe"="C:\\Program Files\\Sony Ericsson\\Update Service\\Update Service.exe:*:Enabled:Update Service"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Sun 2 Jul 2006 4,348 ..SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Mon 10 Sep 2007 184,320 ...H. --- "C:\Documents and Settings\User1\My Documents\~WRL0002.tmp"
Fri 6 Jun 2008 321 A..H. --- "C:\Program Files\InterActual\InterActual Player\iti2.tmp"
Thu 22 Mar 2007 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Sat 13 Nov 2004 37,376 ...H. --- "C:\Program Files\Common Files\Adobe\ESD\DLMCleanup.exe"
Fri 2 Apr 2004 846,848 A..H. --- "C:\Documents and Settings\All Users\Documents\98_My documents\Serenity Beauty Web Site\~WRL2683.tmp"
Sun 25 Nov 2007 32,256 ...H. --- "C:\Documents and Settings\User2\Application Data\Microsoft\Templates\~WRL0793.tmp"
Sun 2 Jul 2006 4,348 ...H. --- "C:\Documents and Settings\User2\My Documents\My Music\License Backup\drmv1key.bak"
Fri 9 Mar 2007 20 A..H. --- "C:\Documents and Settings\User2\My Documents\My Music\License Backup\drmv1lic.bak"
Sun 2 Jul 2006 400 A.SH. --- "C:\Documents and Settings\User2\My Documents\My Music\License Backup\drmv2key.bak"

Finished!


Thanks

Lucky :flowers:




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