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Virus: Google redirct, slow start, no system restore


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#1 hibachi

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Posted 09 February 2009 - 08:26 PM

Hello! The fine staff here has helped me numerous times in the past, and here I am again with a new problem.

Overconfident in my system's security, I clicked something I should not have, and I have come down with a nasty virus, or some other malware problem.

Symptoms include:
-Non-functional System Restore: At first, after I selected a restore point, click next yielded no results. In a recent reboot to safe mode, a dialog window told me that System Restore could not protect my computer, and I should restart and try it again.
-"Google Installer" crashing. After clicking the infected program, this warning came up. And the few times I could get a functional reboot, it would say it crashed again
-Google Redirection to various ad-sites
-Adobe flash problems. Youtube videos would not work sometimes, once prompting me to install Flash Player 10 which I already had. Secondly, I cannot load certain flash objects, such as the video or chat on the ustream.tv website.
-Slow programs. Certain things would launch fine, games and browsers, even avast or hijackthis, but spybot would not load. MBAM would also not install for a long time, then magically did, and then would not run.
-Disabled Comodo Firewall
-Certain web-site script problems. I couldn't log into bleepingcomputer on the infected machine, though I'm not sure about any other sites.
-Atleast one BSOD and one lock up. The first time I tried to restart after being infected, I recieved a bsod, but no other time after that.

I'm currently running a boot-time scan with avast since I could fully update it for some reason, though I doubt it will bring any good news. Thanks in advance for any help I may receive.

Edited by hibachi, 09 February 2009 - 08:31 PM.


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#2 hibachi

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Posted 09 February 2009 - 09:33 PM

UACbrfqmowy.sys was infected with Win32:Rootkit-gen[Rtk] and was deleted.

UACkbmlidur.dll, UACltdguyqx.dll, UACnqlrdkrv.dll was infected with Win32:Fasec[trj] and was deleted.

Problems seemed to be have fixed. Sorry to waste anyone's time.

#3 rigel

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Posted 09 February 2009 - 09:42 PM

Hi and welcome to BleepingComputer :thumbsup:

You didn't waste anyones time. If you want to verify that the bad stuff is gone, you can try this procedure.

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

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