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Diff Comp more problems


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#1 unc3rtian

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Posted 09 February 2009 - 07:12 PM

Well lets just get to the issue at hand on my Desktop I am unable to do anything after a normal startup. I cant run any programs when I try the computer is just sitting there frozen. When I do get it started there is a error

RUNDLL
error loading C:\WINDOWS\System32\nmbtgsar.dll
The specifed module could not be found

This is as far as I can get in a regular start up clicking anything gives no response before I screwed up this comp I was dl from limewire ;( Trying to download Fruityloops XXL studio 8.2 and some of the other versions. Yes I know I should have never tried it, but a long time ago I had got full versions of fl studio and cool edit pr0 from limewire. I removed limewire and some other programs that I never installed then rebooted that is when everything went south.

Well I am on this comp as we speak and I am using my other desktop to type this. So there are 2 comps at this location if that would help us in anyway.

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#2 Orange Blossom

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Posted 09 February 2009 - 11:10 PM

As no logs are posted, I am shifting this from the HiJack This forum to the Am I Infected forum.

unc3rtian,

Please tell us what your operating system is: Windows XP, Vista, etc.

Orange Blossom :thumbsup:
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#3 unc3rtian

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Posted 10 February 2009 - 02:11 PM

Microsoft Windows XP
Home Edition
Version 2002
Service Pack 2




Pentium 4 CPU 3.06GHz
3.07 GHz 1.12 GB of RAM

Aight I have a list of Errors

RUNDLL
error loading C:\WINDOWS\system32\Nmbtqsar.dll
The specifed module could not be found.

The application or DLL C:\WINDOWS\System32\infosoft32.dll
is not a valid windows image. Please check this against you installation diskette.

error signature
app Name Ndetect.exe App 1.0.0.0 Modname ntdll.dll Modver 5.1.2600.2180
Offset 00001010

When I finally got online my home page was changed to www.myfreeze.com ;(

Got some Warning!!! you computer contains.....blah blah.. you must use Winweb Security

When loged online again after restart cause everthing froze up I was redirected to netspywarescan.com\online-scan.html?ewmid=2228&pwebmid=1

Also my computer told me to use Antivirus 360

Error: 80070564

Ok I actually got STOPzilla to work and give me a list of things that are infecting my computer 326!!! I got STOPzilla after dling combofix wich wont run for some reason? well according to stopzilla i have gen detection.ms juan vundo.r agm adware malpak.D mrar toolbar malpak.E System policies.Disable Registry matcash darksma coolweb search vundu.Q w32dropper.APN HostProcess

#4 boopme

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Posted 10 February 2009 - 04:04 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".


Next run MBAM:
Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.
alternate download link 1
alternate download link 2
If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you after scanning with MBAM. Please temporarily disable such programs or permit them to allow the changes.
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#5 unc3rtian

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Posted 10 February 2009 - 05:28 PM

mbam not working at first it wouldnt install then I renamed the exe then it installed but its not running the program still what should I do.

ATF <a onMouseOver="java script:window.status='cleaner';return true;" onMouseOut="java script:window.status='';return true;" href="http://canadasrv.info/?v=4%2E02&ss=cleaner">Cleaner</a> Worked Fine btw

Here is A HJT log and a Gooredfix Log Combofix still wont run on my comp and neither will mbam.

Logs removed ~ OB

Edited by Orange Blossom, 10 February 2009 - 06:41 PM.


#6 Orange Blossom

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Posted 10 February 2009 - 06:49 PM

Hello unc3rtian,

I have removed the logs you posted so you can continue in this thread. This forum is not for HiJack This analysis. If it is determined that you cannot resolve this infection in this forum, we will provide instructions for posting in the HiJack This forum. I have saved the logs in case they are needed later.

Also, please do not run Combofix. For one thing, ComboFix is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert." It is NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Second, this is another tool that is used ONLY in the HiJack This forum and only when the helper instructs one to use it.

Orange Blossom ~ forum moderator
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#7 boopme

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Posted 10 February 2009 - 08:17 PM

Ok let's see if we can get something done

RunDLL32.exeis a legit Windows file that loads .dll files which too can be legit or malware related. The Cannot find or error loading error message usually occurs when the associated .dll has been removed. The file may have been removed during an anti-virus scan, the uninstall of a program or use of a specialized fix tool. However, an associated registry entry remains and is telling Windows to load the file when you boot up.

If the file was removed but not the entry, Windows will display an error message indicating that the file was not found or there was an error loading. You need to remove this registry entry so Windows stops searching for the program when it loads.

To resolve this download and run Autoruns, search for the related entry and then delete it.
Create a new folder on your hard drive called AutoRuns and extract (unzip) the file there. (click here if your not sure how to do this.)
Open the folder and double-click on autoruns.exe to launch it.
Please be patient as it scans and populates the entries.
When done scanning, it will say Ready at the bottom.
Scroll through the list and look for a startup entry related to the file with the error message.
Right-click on the file and choose delete.
Reboot your computer and see if the startup error returns.


If that's gone, download then try to run SAS from Safe mode:
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#8 unc3rtian

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Posted 10 February 2009 - 09:50 PM

Well Tried to reboot and got blue screen of death.

STOP: c000021a {fatal system error}
The windows logon process system process terminated unexpectedly with a status of 0xc0000005 (0x00000000 0x00000000)
The system has been shutdown.

Tried to reboot again and got same screen no matter what mode I try to boot in Safe,Safe with Networking,Safe with cmd promt, and also normal startup.

#9 boopme

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Posted 10 February 2009 - 10:51 PM

I'm sorry to say the registry is so corrupted that it cannot place commands correctly. You can look at post 5, by quietman7 here....
http://www.bleepingcomputer.com/forums/top...ml#entry1118311

Or consider a Repair or Full install of the Operating System with your XP Cd.

Edited by boopme, 10 February 2009 - 10:52 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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