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malware/adware redirecting search results?


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#1 sbphillips

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Posted 09 February 2009 - 06:01 PM

Google search results are being redirected to various websites. When I click on a link the page begins to load but at the top of my browser window it reads "You are being redirected.", and a different website comes up. The websites I'm redirected to are usually whitepages.com and many other sites trying to sell something. The only way I can use the search engine is to copy and paste the link into my address bar but even then I am redirected most of the time.
I have ran my McAfee 07' Virus Scan and it detected nothing, I also ran MalwareBytes freeware which detected 8 problems which were removed but my problem still exist. I hope I have provided enough information regarding my situation if you need any more information please e-mail me. I really appreciate any help you can give me.

Please Help!
Steve

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#2 Budapest

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Posted 10 February 2009 - 04:52 PM

Please download ATF Cleaner by Atribune & save it to your desktop. alternate download link DO NOT use yet.
Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here and unzip into the program's folder.)
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 sbphillips

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Posted 11 February 2009 - 10:21 PM

Thanks for getting with me so quickly. I followed your directions but my searches are still being redirected, even when I manually type a URL in the address bar it takes me to a random site. I have to enter it again until it works. The websites I am redirected to are almost always different, it's not just one or two sites over and over, it can be anything from Yahoo! Jobs to Ebay Motors to Cow Surveys. When I ran SUPERantiSpyware it detected 13 Adware.Tracking Cookies which I removed. Do you know of anything else I can do? Thank you very much for your time. Steve

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/11/2009 at 08:19 PM

Application Version : 4.25.1012

Core Rules Database Version : 3754
Trace Rules Database Version: 1718

Scan type : Complete Scan
Total Scan Time : 00:49:20

Memory items scanned : 301
Memory threats detected : 0
Registry items scanned : 7218
Registry threats detected : 0
File items scanned : 152269
File threats detected : 13

Adware.Tracking Cookie
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@ad2.yieldmanager[1].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@adrevolver[2].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@advertising[1].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@apmebf[2].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@atdmt[2].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@doubleclick[2].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@fastclick[1].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@insightexpressai[2].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@media.adrevolver[1].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@pro-market[1].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@redirect.clickshield[1].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@toseeka[2].txt
C:\Users\sbphillips4\AppData\Roaming\Microsoft\Windows\Cookies\Low\sbphillips4@www.toseeka[1].txt

#4 Budapest

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Posted 11 February 2009 - 10:29 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on drweb-cureit.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#5 sbphillips

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Posted 12 February 2009 - 05:34 PM

I ran Dr.Web-CureIt! and neither the Express Scan nor the Complete Scan found anything. The "save report list" option was unavailable. ???

#6 Budapest

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Posted 12 February 2009 - 05:55 PM

Try this scan:

http://www.bleepingcomputer.com/forums/t/131299/how-to-use-sdfix/
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#7 sbphillips

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Posted 12 February 2009 - 06:28 PM

I am unable to run C:\SDFix\RunThis.bat, when I type it in the Run menu and also when I click the Batch file in the folder the app blinks and thats it. I am using a Vista OS, would that have anything to do with it?

#8 Budapest

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Posted 12 February 2009 - 06:33 PM

Yeah, sorry - I forgot that SDFix doesn't work with Vista.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#9 Budapest

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Posted 12 February 2009 - 06:41 PM

Go Start > Run > type: "cmd" In the window that appears type: "ipconfig /flushdns". Close the command box. Reboot.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#10 sbphillips

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Posted 12 February 2009 - 07:00 PM

I did it but my searches are still being redirected. ?

#11 Budapest

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Posted 12 February 2009 - 07:02 PM

Please download HostsXpert 4.2
  • Extract (unzip) HostsXpert.zip to a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Restore MS Hosts File".
  • Click OK at the confirmation box.
  • Click "Make Read Only".
  • Click the X to exit the program.
-- Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#12 sbphillips

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Posted 12 February 2009 - 07:06 PM

okay I did that.

#13 Budapest

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Posted 12 February 2009 - 07:15 PM

Are your searches still being redirected?
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#14 sbphillips

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Posted 12 February 2009 - 07:17 PM

Yes they are still being redirected.

#15 Budapest

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Posted 12 February 2009 - 07:22 PM

I think it's time to head on over to the HijackThis forum for a closer look.

Preparation Guide for use before posting a HijackThis Log

Go straight to Step 6. Be sure to include a link to this thread so they can see what has already been tried.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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