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System restore disabled, antivirus updates blocked

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#1 prb_nearnorth


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Posted 09 February 2009 - 05:20 PM

Hello: It looks like I must be infected with some virus/malware because of the following issues:

- Google search results sometimes take me to advertising sites not the site I want to go to.
- AVG antivirus update manager the connection failed (unable to download latest definitions)
- I downloaded Spybot Search and Destroy error message during installation the server name or address could not be resolved (unable to install the program)
- System restore won't work -- I get the calendar of restore points, and can select a particular point, but when I press NEXT, nothing happens.

I am running Windows XP home. My computer seems to run reasonably well, except for the issues above. Malwarebytes Anti-Malware found 5 objects which I eliminated but no change in performance. SuperAntiSpyware found 12 adware items which I eliminated -- no changes in performance noted. I am an intermediate user, at best, so please bear with me. I would appreciate any help you could give me. I will wait for your instructions before I run HiJackThis, etc.

Thanks for any input you can give me.

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#2 Budapest


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Posted 10 February 2009 - 04:52 PM

Try this scan:

The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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