Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Win32backdoor.TDSS


  • Please log in to reply
2 replies to this topic

#1 eddiebrando

eddiebrando

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:11:52 PM

Posted 09 February 2009 - 03:10 PM

Hi,

One of my best mates has managed to get his desktop badly infected with malware/virus called win32backdoor.TDSS

Basically this is stopping him running any updates for or downloading any new anti virus/spyware or malware removal software.

It is that bad that it is even blocking both Firefox and IE from accessing web pages with spyware removal products or tips such as this site.

To make the problem worse then system restore isn't working so I can't go down that road.

I have managed to download Malwarebytes onto his desktop via a cd but again it won't update rendering that software useless and I can't even download hijackthis.

He is running Windows Xp Home.

I really do not know what to do apart from completely reinstalling windows and I was wondering if anybody on here had any advice?

Eddie

PS. I viewed this thread earlier but the tips on it aren't any help seeing as nonne of the sfotware will download or update.

http://www.bleepingcomputer.com/forums/t/198472/win32backdoortdss-reported-repeatedly-by-ad-adware-ae/

BC AdBot (Login to Remove)

 


#2 garmanma

garmanma

    Computer Masochist


  • Staff Emeritus
  • 27,809 posts
  • OFFLINE
  •  
  • Location:Cleveland, Ohio
  • Local time:07:52 PM

Posted 09 February 2009 - 09:08 PM

Even without updating it , try to run Mbam anyways
If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe to .com. Then double-click on it to run.
Mark
Posted Image
why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#3 eddiebrando

eddiebrando
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:11:52 PM

Posted 10 February 2009 - 06:16 PM

Hi,

Thankyou very much for your reply.

I have taken your advice and changed the .exe to .com and Malwarebytes is now running and has removed the win32backdoor.TDSS and I am gradually managing to remove all the infections which are many.

Thanks again for taking the time to reply which was greatly appreciated.

Eddie




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users