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Not sure of what the infection is.

  • This topic is locked This topic is locked
3 replies to this topic

#1 valendred


  • Members
  • 4 posts
  • Local time:03:25 AM

Posted 09 February 2009 - 02:49 PM

Computer randomly hard locks, sometimes My Computer screen will show nothing but a Flash Light for several minutes before hardlocking. Computer frequently does NOT shut down without me pulling the plug. Task Manager will not end any processes. I have tried using system restore multiple times and that has lead to my Internet Explorer showing nothing but a white screen, no title in the bar either.

DDS (Ver_09-02-01.01) - NTFSx86
Run by Jaymeh at 14:44:48.15 on Mon 02/09/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1624 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jaymeh\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Motorola Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {3D700EAA-339E-4759-BE42-205CA9632090} =,
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jaymeh\applic~1\mozilla\firefox\profiles\k779poom.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

============= SERVICES / DRIVERS ===============

S3 XDva224;XDva224;\??\c:\windows\system32\xdva224.sys --> c:\windows\system32\XDva224.sys [?]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-12-28 24652]

=============== Created Last 30 ================

2009-02-09 14:32 <DIR> --d----- c:\windows\system32\ReinstallBackups
2009-02-09 14:29 <DIR> --d----- C:\My Computer
2009-02-09 14:28 <DIR> --d----- c:\docume~1\jaymeh\applic~1\Windows Search
2009-02-09 14:27 <DIR> --d----- C:\1cba0762b6d123b3f5e48c3451
2009-02-09 14:26 <DIR> --d----- c:\docume~1\jaymeh\applic~1\Windows Desktop Search
2009-02-09 14:23 <DIR> --d----- c:\docume~1\jaymeh\applic~1\Xfire
2009-02-09 14:23 <DIR> --d----- c:\program files\JRE
2009-02-09 14:21 <DIR> --d----- c:\program files\AlienGUIse
2009-02-09 14:18 <DIR> --d----- c:\program files\SystemRequirementsLab
2009-02-09 14:18 <DIR> --d----- c:\program files\uTorrent
2009-02-09 14:17 <DIR> --d----- C:\cmdcons
2009-02-09 09:40 <DIR> --d----- C:\0d40cb440242814e649320a62496
2009-02-09 04:46 <DIR> --d----- c:\program files\Electronic Arts(2)
2009-02-08 19:20 <DIR> --dsh--- C:\RECYCLER(3)
2009-02-07 15:27 <DIR> --d----- c:\program files\Pando Networks
2009-02-05 15:47 <DIR> --d----- c:\documents and settings\jaymeh\IECompatCache
2009-02-05 15:46 <DIR> --d----- c:\documents and settings\jaymeh\PrivacIE
2009-02-05 15:46 <DIR> --d----- c:\documents and settings\jaymeh\IETldCache
2009-02-05 15:40 <DIR> --d----- c:\windows\ie8updates
2009-02-05 15:38 <DIR> -cd----- c:\windows\ie8
2009-02-03 16:13 206,793 a------- c:\windows\system32\nvapps.nvb
2009-02-03 16:12 <DIR> --d----- C:\NVIDIA
2009-02-02 07:14 <DIR> --d----- c:\program files\Trend Micro
2009-01-31 23:18 139,264 a------- c:\windows\War3Unin.exe
2009-01-31 23:18 55,344 a------- c:\windows\War3Unin.dat
2009-01-31 23:18 2,829 a------- c:\windows\War3Unin.pif
2009-01-31 18:20 107,888 a------- c:\windows\system32\CmdLineExt.dll
2009-01-31 17:52 <DIR> --d----- c:\program files\Atari
2009-01-31 10:51 161,792 a------- c:\windows\SWREG.exe
2009-01-31 10:51 98,816 a------- c:\windows\sed.exe
2009-01-31 10:03 3,495,784 a------- c:\windows\system32\d3dx9_33.dll
2009-01-31 10:03 <DIR> --d----- c:\windows\Logs
2009-01-29 22:25 <DIR> --d----- c:\windows\system32\XPSViewer
2009-01-29 22:24 1,676,288 -c------ c:\windows\system32\dllcache\xpssvcs.dll
2009-01-29 22:24 597,504 -c------ c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-01-29 22:24 575,488 -c------ c:\windows\system32\dllcache\xpsshhdr.dll
2009-01-29 22:24 89,088 -c------ c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-01-29 22:24 1,676,288 -------- c:\windows\system32\xpssvcs.dll
2009-01-29 22:24 575,488 -------- c:\windows\system32\xpsshhdr.dll
2009-01-29 22:24 117,760 -------- c:\windows\system32\prntvpt.dll
2009-01-29 22:20 <DIR> --d----- c:\windows\system32\GroupPolicy
2009-01-29 22:20 <DIR> --d----- c:\program files\Windows Desktop Search
2009-01-27 07:09 <DIR> --d----- c:\program files\Bonjour
2009-01-27 07:01 <DIR> --d----- c:\program files\common files\Macrovision Shared
2009-01-22 19:10 <DIR> --d----- c:\program files\Xfire
2009-01-20 15:50 <DIR> --d----- c:\docume~1\jaymeh\applic~1\OpenOffice.org
2009-01-20 15:47 <DIR> --d----- c:\program files\OpenOffice.org 3
2009-01-19 19:56 <DIR> --d----- c:\program files\Cabal
2009-01-15 19:40 15,104 ac------ c:\windows\system32\dllcache\usbscan.sys
2009-01-15 19:40 15,104 a------- c:\windows\system32\drivers\usbscan.sys
2009-01-15 19:39 <DIR> --d----- c:\program files\common files\Hewlett-Packard
2009-01-15 19:39 278,584 a------- c:\windows\system32\HPZidr12.dll
2009-01-15 19:39 204,800 a------- c:\windows\system32\HPZipr12.dll
2009-01-15 19:39 94,208 a------- c:\windows\system32\HPZipt12.dll
2009-01-15 19:39 65,536 a------- c:\windows\system32\HPZipm12.exe
2009-01-15 19:39 61,440 a------- c:\windows\system32\HPZinw12.exe
2009-01-15 19:39 57,344 a------- c:\windows\system32\HPZisn12.dll
2009-01-15 19:39 306,688 a------- c:\windows\IsUninst.exe
2009-01-15 19:38 <DIR> --d----- c:\program files\HP
2009-01-15 19:38 102,032 a------- c:\windows\hpoins04.dat
2009-01-15 19:38 17,218 -------- c:\windows\hpomdl04.dat
2009-01-15 19:30 25,856 ac------ c:\windows\system32\dllcache\usbprint.sys
2009-01-15 19:30 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-01-15 17:17 5,760,054 a------- c:\windows\AW_XenoMorph1600.bmp
2009-01-15 17:07 5,760,054 a------- c:\windows\ALX_1600x1200.bmp
2009-01-15 17:00 5,760,054 a------- c:\windows\AW_1600x1200.bmp
2009-01-15 16:57 3,932,214 a------- c:\windows\AW_XenoMorph1280.bmp
2009-01-15 16:55 5,760,056 a------- c:\windows\Darkstar.bmp
2009-01-15 16:53 3,932,214 a------- c:\windows\InvaderDark1280.bmp
2009-01-15 16:52 36,864 a------- c:\windows\system32\wbsys.dll
2009-01-15 16:38 45,056 a------- c:\windows\system32\sstunst3.exe
2009-01-15 08:19 1,253,376 a------- c:\windows\system32\NvPVEnc.ax
2009-01-15 03:36 42,320 a------- c:\windows\system32\xfcodec.dll
2009-01-15 02:22 49,152 -------- c:\windows\system32\msrating.dll.mui
2009-01-15 02:21 2,560 -------- c:\windows\system32\mshta.exe.mui
2009-01-15 02:19 4,096 -------- c:\windows\system32\ie4uinit.exe.mui
2009-01-15 02:19 81,920 -------- c:\windows\system32\iedkcs32.dll.mui
2009-01-14 06:44 <DIR> --d----- c:\windows\pss
2009-01-12 15:28 0 a---h--- c:\windows\system32\drivers\Msft_User_ZuneDriver_01_07_00.Wdf
2009-01-12 15:28 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_WinUSB_01007.Wdf
2009-01-12 15:27 0 a---h--- c:\windows\system32\drivers\MsftWdf_user_01_07_00.Wdf
2009-01-11 18:20 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_zumbus_01007.Wdf
2009-01-11 18:20 0 a---h--- c:\windows\system32\drivers\MsftWdf_Kernel_01007_Coinstaller_Critical.Wdf
2009-01-11 18:20 14,640 -------- c:\windows\system32\spmsgXP_2k3.dll
2009-01-11 18:19 465,920 -c------ c:\windows\system32\dllcache\imapi2fs.dll
2009-01-11 18:19 317,952 -c------ c:\windows\system32\dllcache\imapi2.dll
2009-01-11 18:19 62,976 -c------ c:\windows\system32\dllcache\cdrom.sys
2009-01-11 18:19 465,920 -------- c:\windows\system32\imapi2fs.dll
2009-01-11 18:19 317,952 -------- c:\windows\system32\imapi2.dll

==================== Find3M ====================

2009-01-07 11:28 453,152 a------- c:\windows\system32\NVUNINST.EXE
2008-12-30 12:51 410,984 a------- c:\windows\system32\deploytk.dll
2008-12-27 00:08 86,327 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-26 22:20 17,801 a------- c:\windows\system32\drivers\AegisP.sys
2008-12-26 22:07 21,640 a------- c:\windows\system32\emptyregdb.dat
2008-12-12 12:41 243,840 a------- c:\windows\system32\ZuneWlanCfgSvc.exe
2008-12-12 12:41 60,032 a------- c:\windows\system32\ZuneBusEnum.exe
2008-12-10 09:45 70,936 a------- c:\windows\system32\PhysXLoader.dll
2008-12-04 09:28 24,344 a------- c:\windows\system32\PhysXDevice.dll
2008-11-26 08:55 288,024 a------- c:\windows\system32\PhysXCplUI.exe
2008-11-25 08:38 288,024 a------- c:\windows\system32\PhysXCompatCplUI.exe
2008-11-21 16:47 524,288 a------- c:\windows\system32\DivXsm.exe
2008-11-21 16:47 3,596,288 a------- c:\windows\system32\qt-dx331.dll
2008-11-21 16:46 1,044,480 a------- c:\windows\system32\libdivx.dll
2008-11-21 16:46 200,704 a------- c:\windows\system32\ssldivx.dll
2008-11-21 16:44 161,096 a------- c:\windows\system32\DivXCodecVersionChecker.exe
2008-11-21 16:44 12,288 a------- c:\windows\system32\DivXWMPExtType.dll

============= FINISH: 14:45:07.95 ===============

Attached Files

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#2 extremeboy


  • Malware Response Team
  • 12,975 posts
  • Gender:Male
  • Local time:04:25 AM

Posted 17 February 2009 - 09:26 PM


My name is Extremeboy (or EB for short), and I will be helping you with your log.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

If you do not make a reply in 5 days, we will need to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.

Install Recovery Console and Run ComboFix

Download Combofix from any of the links below, and save it to your desktop.

Link 1
Link 2
Link 3
  • Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.
  • Close any open windows, including this one.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • If you did not have it installed, you will see the prompt below. Choose YES.
  • Posted Image
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Note:The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you
should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

  • Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

    Posted Image
  • Click on Yes, to continue scanning for malware.
  • When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).
Leave your computer alone while ComboFix is running.
ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.

Download and Run Scan with GMER

We will use GMER to scan for rootkits.
  • Download gmer.zip and save to your desktop.
    Alternate Download Site 1
    Alternate Download Site 2
  • Unzip/extract the file to its own folder. (Click here for information on how to do this if not sure. Win 2000 users click here.
  • When you have done this, disconnect from the Internet and close all running programs.
    There is a small chance this application may crash your computer so save any work you have open.
  • Double-click on Gmer.exe to start the program.
  • Allow the gmer.sys driver to load if asked.
  • If it gives you a warning at program start about rootkit activity and asks if you want to run a scan...click NO.
  • Click the >>>
  • Click on Settings, then check the first five settings:
    • System Protection and Tracing
    • Processes
    • Save created processes to the log
    • Drivers
    • Save loaded drivers to the log
  • You will be prompted to restart your computer. Please do so.
After the reboot, run Gmer again and click on the Rootkit tab.
  • Look at the right hand side (under Files) and uncheck all drives with the exception of your C drive.
  • Make sure all other boxes on the right of the screen are checked, EXCEPT for Show All.
  • Click on the Scan and wait for the scan to finish.
    Note: Before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan. You will know that the scan is done when the Stop buttons turns back to Scan.
  • When completed, click on the Copy button and right-click on your Desktop, choose New>Text document. Once the file is created, open it and right-click again and choose Paste. Save the file as gmer.txt and copy the information in your next reply.
Important!:Please do not select the Show all checkbox during the scan..

Post back with:
-Combofix log
-GMER log
-New Hijackthis log
-Description of any problem you still have

With Regards,
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#3 extremeboy


  • Malware Response Team
  • 12,975 posts
  • Gender:Male
  • Local time:04:25 AM

Posted 20 February 2009 - 04:07 PM


Are you still there?

If you are please follow the instructions in my previous post.

If you still need help, follow the instructions I have given in my response. If you have since had your problem solved, we would appreciate you letting us know so we can close the topic.

Please reply back telling us so. If you don't reply within 5-7 days the topic will need to be closed.

Thanks for understanding. :thumbup2:

With Regards,
Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

#4 extremeboy


  • Malware Response Team
  • 12,975 posts
  • Gender:Male
  • Local time:04:25 AM

Posted 22 February 2009 - 10:42 AM


Due to Lack of feedback, this topic is now Closed.

If you need this topic reopened, please Send Me a Message. In your message please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic in the Hijackthis-Malware Removal forum.

With Regards,

Note: Please do not PM me asking for help, instead please post it in the correct forum requesting for help. Help requests via the PM system will be ignored.

If I'm helping you and I don't reply within 48 hours please feel free to send me a PM.

The help you receive here is always free but if you wish to show your appreciation, you may wish to Posted Image.

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