Thanks for your help above but nothing helped. I downloaded the Mbam.exe to a 2GB flash drive at work and went home to upload it into the computer. When I started the computer in 'normal mode' nothing came up (no icons, no start menu, definitely no internet, nothing). I hit ctrl, alt, delete to get the task manager and went onto my desktop from there and downloaded the mbam.exe to the desktop. When I would try to open the program nothing would happen. The screen would stay blank.
I then tried to go into the system in 'Safe Mode' by pressing F8 at start up and my screen stayed pitch black with Safe Mode in all four corners of the computer. When I hit ctrl, alt, delete and brought up the task manager to get into the Malware programe this is the error message that popped up:
c:/programfiles/malwarebytes' anti-malware/mbam.exe A device attached to the system in not functioning
After that error message the computer shut off automatically.
Do you have any other suggestions or step by step directions? FYI I am using Microsoft XP
Edited by sockerchick09, 10 February 2009 - 06:58 AM.