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Dropped Laptop! HELP!

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#1 musicmad420


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Posted 08 February 2009 - 11:48 PM

Hi all

I dropped my laptop a few hours ago and luckily it's not too banged up (screen is fine, nothing broken that I don't particularly mind) but when I power up the computer it loads and goes through the initial startup just fine. Then it gets to the Windows XP startup loading screen. It sits for a second with the bars at the bottom moving endlessly (as if it's loading) and after a few seconds it comes up with a blue screen with the following message.

Stop: c0000221 unknown hard error \systemroot\system32\ntdll.dll

Currently I'm using my Windows boot disk to try to repair this seemingly missing file but I don't want to completely erase all data off of my hard disk.

Any help is greatly appreciated.

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#2 dc3


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Posted 09 February 2009 - 02:06 AM

If you can find out what the manufacturer of the hdd is I would go to the manufacturer's web site and download their diagnostic tool and run it. You may have damaged the hdd when you dropped it.

Edited by dc3, 10 February 2009 - 02:32 AM.

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#3 the_patriot11


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Posted 10 February 2009 - 02:26 AM

yeah that would be my guess, Hard drives dont like to be dropped, im thinking you broke the hard drive and it will never find the missing file. Id try and to find a diagnostic tool. if it is bad, and you need files off it you might try downloading an Ubuntu live CD or OpenSuSe, and boot that up off the DVD drive, Linux has often been able to read broken hard drives depending on the severity of it and get files off of them. Ive seen people use OpenSuSe to get files off a hard drive with a broken head, so its possible.



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