Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Dropped Laptop! HELP!


  • Please log in to reply
2 replies to this topic

#1 musicmad420

musicmad420

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:10:46 PM

Posted 08 February 2009 - 11:48 PM

Hi all

I dropped my laptop a few hours ago and luckily it's not too banged up (screen is fine, nothing broken that I don't particularly mind) but when I power up the computer it loads and goes through the initial startup just fine. Then it gets to the Windows XP startup loading screen. It sits for a second with the bars at the bottom moving endlessly (as if it's loading) and after a few seconds it comes up with a blue screen with the following message.

Stop: c0000221 unknown hard error \systemroot\system32\ntdll.dll

Currently I'm using my Windows boot disk to try to repair this seemingly missing file but I don't want to completely erase all data off of my hard disk.

Any help is greatly appreciated.

BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,690 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:07:46 PM

Posted 09 February 2009 - 02:06 AM

If you can find out what the manufacturer of the hdd is I would go to the manufacturer's web site and download their diagnostic tool and run it. You may have damaged the hdd when you dropped it.

Edited by dc3, 10 February 2009 - 02:32 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 the_patriot11

the_patriot11

    High Tech Redneck


  • BC Advisor
  • 6,763 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Wyoming USA
  • Local time:08:46 PM

Posted 10 February 2009 - 02:26 AM

yeah that would be my guess, Hard drives dont like to be dropped, im thinking you broke the hard drive and it will never find the missing file. Id try and to find a diagnostic tool. if it is bad, and you need files off it you might try downloading an Ubuntu live CD or OpenSuSe, and boot that up off the DVD drive, Linux has often been able to read broken hard drives depending on the severity of it and get files off of them. Ive seen people use OpenSuSe to get files off a hard drive with a broken head, so its possible.

picard5.jpg

 

Primary system: Motherboard: ASUS M4A89GTD PRO/USB3, Processor: AMD Phenom II x4 945, Memory: 16 gigs of Patriot G2 DDR3 1600, Video: AMD Sapphire Nitro R9 380, Storage: 1 WD 500 gig HD, 1 Hitachi 500 gig HD, and Power supply: Coolermaster 750 watt, OS: Windows 10 64 bit. 

Media Center: Motherboard: Gigabyte mp61p-S3, Processor: AMD Athlon 64 x2 6000+, Memory: 6 gigs Patriot DDR2 800, Video: Gigabyte GeForce GT730, Storage: 500 gig Hitachi, PSU: Seasonic M1211 620W full modular, OS: Windows 10.

If I don't reply within 24 hours of your reply, feel free to send me a pm.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users