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Infected with Trojan.Downloader


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#1 teiresias

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Posted 08 February 2009 - 02:32 PM

I just ran the 'quick scan' (rather than full) of MalwareBytes and it informed me that my computer has an infected registry key (HKEY_LOCAL_MACHINE\SOFTWARE\xpre), which it calls Trojan.Downloader. Is clicking 'remove selected' (i.e. deleting the key) enough to disinfect my computer from this particular trojan? I don't know much about the registry save values.

I will run the full scan later today to see if anything else comes up. Everything other than that one key came up clean in the 'quick scan', though.

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#2 rigel

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Posted 08 February 2009 - 06:20 PM

PLease post a Malwarebytes log using this procedure...

The process of cleaning your computer may require temporarily disabliling some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#3 teiresias

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Posted 08 February 2009 - 08:21 PM

Thank you, Rigel - I already ran the Quick Scan and allowed the registry changes with Spybot S&D's TeaTimer program. The log came out as follows:

Malwarebytes' Anti-Malware 1.33
Database version: 1736
Windows 5.1.2600 Service Pack 2

2/8/2009 2:27:38 PM
mbam-log-2009-02-08 (14-27-38).txt

Scan type: Quick Scan
Objects scanned: 82276
Time elapsed: 55 minute(s), 20 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\xpre (Trojan.Downloader) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
----

I intend to run the Full Scan overnight to see if it can find anything else - I'm assuming the Full Scan is more thorough?

#4 rigel

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Posted 08 February 2009 - 08:28 PM

For right now, a quick scan will target those areas we seek. If you run a full scan before seeing this, that is fine. Please post it's log.

Please print out and follow these instructions: "How to use SDFix". <- This program is for Windows 2000/XP ONLY.
When using this tool, you must use the Administrator's account or an account with "Administrative rights"
  • Disconnect from the Internet and temporarily disable your anti-virus, script blocking and any real time protection programs before performing a scan.
  • When done, the SDFix report log will open in notepad and automatically be saved in the SDFix folder as Report.txt.
  • If SDFix is unable to run after rebooting from Safe Mode, run SDFix in either Mode, and type F, then press Enter for it to finish the final stage and produce the report.
  • Please copy and paste the contents of Report.txt in your next reply.
  • Be sure to renable you anti-virus and and other security programs before connecting to the Internet.
-- If the computer has been infected with the VirusAlert! malware warning from the clock and the Start Menu icons or drives are not visible, open the SDFix folder, right-click on either the XP_VirusAlert_Repair.inf or W2K VirusAlert_Repair.inf (depending on your version of Windows) and select Install from the Context menu. Then reboot to apply the changes.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#5 teiresias

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Posted 04 March 2009 - 12:43 PM

[*]Please copy and paste the contents of Report.txt in your next reply.


Sorry I'm late! I just ran SDFix and here's the report:


SDFix: Version 1.240
Run by Matt Dinse on Tue 03/03/2009 at 06:51 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

Trojan Files Found:

C:\autorun.inf - Deleted
C:\WINDOWS\system32\.ico - Deleted





Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-03 20:10:24
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\WINDOWS\\kdx\\khost.exe"="C:\\WINDOWS\\kdx\\khost.exe:*:Enabled:Delivery Manager"
"C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YPager.exe:*:Enabled:Yahoo! Messenger"
"C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YServer.exe:*:Enabled:Yahoo! FT Server"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"="C:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe:*:Enabled:AOL Loader"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"
"C:\\Program Files\\ICQ6\\ICQ.exe"="C:\\Program Files\\ICQ6\\ICQ.exe:*:Enabled:ICQ6"
"C:\\Program Files\\Kaspersky Lab\\Kaspersky Anti-Virus 7.0\\avp.exe"="C:\\Program Files\\Kaspersky Lab\\Kaspersky Anti-Virus 7.0\\avp.exe:*:Enabled:Kaspersky Anti-Virus"
"C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"="C:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe:*:Disabled:Yahoo! Messenger"
"C:\\Program Files\\Azureus\\Azureus.exe"="C:\\Program Files\\Azureus\\Azureus.exe:*:Enabled:Azureus"
"C:\\Program Files\\AIM\\aim.exe"="C:\\Program Files\\AIM\\aim.exe:*:Enabled:AOL Instant Messenger"
"C:\\Program Files\\Grisoft\\AVG7\\avginet.exe"="C:\\Program Files\\Grisoft\\AVG7\\avginet.exe:*:Enabled:avginet.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgamsvr.exe:*:Enabled:avgamsvr.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgcc.exe:*:Enabled:avgcc.exe"
"C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe"="C:\\Program Files\\Grisoft\\AVG7\\avgemc.exe:*:Enabled:avgemc.exe"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe:*:Enabled:AOL"
"C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"="C:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe:*:Enabled:AOL"
"C:\\Program Files\\America Online 9.0\\waol.exe"="C:\\Program Files\\America Online 9.0\\waol.exe:*:Enabled:AOL"
"C:\\Program Files\\MSN Messenger\\msncall.exe"="C:\\Program Files\\MSN Messenger\\msncall.exe:*:Enabled:Windows Live Messenger 8.0 (Phone)"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:Windows Live Messenger 8.1"
"C:\\Program Files\\MSN Messenger\\livecall.exe"="C:\\Program Files\\MSN Messenger\\livecall.exe:*:Enabled:Windows Live Messenger 8.1 (Phone)"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Wed 1 Sep 2004 54,384 A..H. --- "C:\Program Files\America Online 9.0\aolphx.exe"
Wed 1 Sep 2004 156,784 A..H. --- "C:\Program Files\America Online 9.0\aoltray.exe"
Wed 1 Sep 2004 31,344 A..H. --- "C:\Program Files\America Online 9.0\RBM.exe"
Wed 4 Aug 2004 4,639 A.SH. --- "C:\Program Files\Old Windows Media Player\mplayer2.exe"
Wed 18 Oct 2006 64,000 A.SH. --- "C:\Program Files\Old Windows Media Player\wmplayer.exe"
Wed 22 Oct 2008 949,072 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\advcheck.dll"
Mon 15 Sep 2008 1,562,960 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll"
Mon 7 Jul 2008 1,429,840 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SDUpdate.exe"
Mon 7 Jul 2008 4,891,472 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
Tue 16 Sep 2008 1,833,296 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe"
Wed 22 Oct 2008 962,896 A.SHR --- "C:\Program Files\Spybot - Search & Destroy\Tools.dll"
Fri 28 Oct 2005 4,348 A.SH. --- "C:\Documents and Settings\All Users\DRM\DRMv1.bak"
Wed 11 Aug 2004 181 A.SH. --- "C:\Documents and Settings\Eric\SendTo\prf66.tmp"
Wed 11 Aug 2004 62 A.SH. --- "C:\Documents and Settings\Eric\Start Menu\prf60.tmp"
Thu 16 Sep 2004 1,949,696 ...HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\LAUNCHER.EXE"
Thu 16 Sep 2004 53,760 ...HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\MNYINSTA.DLL"
Thu 16 Sep 2004 94,208 ...HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\RMVSUITE.EXE"
Thu 16 Sep 2004 35,328 ...HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\SETUPLNG.DLL"
Thu 16 Sep 2004 20,480 ...HR --- "C:\Program Files\Microsoft Works Suite 2005\Setup\UNREGWTR.EXE"
Wed 13 Feb 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Wed 13 Feb 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv02.tmp"
Sat 29 Nov 2008 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv03.tmp"
Wed 11 Aug 2004 234 A.SH. --- "C:\Documents and Settings\Cheryl Dinse\Start Menu\Programs\prf21.tmp"
Mon 12 Feb 2007 3,096,576 A..H. --- "C:\Documents and Settings\Matt Dinse\Application Data\U3\temp\Launchpad Removal.exe"
Sat 5 Jul 2008 8 A..H. --- "C:\Documents and Settings\Cheryl Dinse\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp"
Sat 5 Jul 2008 8 A..H. --- "C:\Documents and Settings\Cheryl Dinse\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp"
Sat 5 Jul 2008 8 A..H. --- "C:\Documents and Settings\Cheryl Dinse\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp"
Thu 10 Jul 2008 8 A..H. --- "C:\Documents and Settings\Cheryl Dinse\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp"
Thu 3 Jul 2008 8 A..H. --- "C:\Documents and Settings\Matt Dinse\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u1\lock.tmp"
Thu 3 Jul 2008 8 A..H. --- "C:\Documents and Settings\Matt Dinse\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u2\lock.tmp"
Wed 7 Jan 2009 8 A..H. --- "C:\Documents and Settings\Matt Dinse\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u3\lock.tmp"
Wed 7 Jan 2009 8 A..H. --- "C:\Documents and Settings\Matt Dinse\Application Data\Gtek\GTUpdate\AUpdate\Channels\ch_u4\lock.tmp"

Finished!

#6 rigel

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Posted 04 March 2009 - 01:05 PM

Welcome back :thumbsup: SDFix helped us. Let's continue by running this procedure.

Please download ATF Cleaner by Atribune & save it to your desktop.
alternate download link DO NOT use yet.

Please download and install SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the
    definitions before scanning by selecting "Check for Updates". (If you encounter
    any problems while downloading the updates, manually download them from
    here and
    unzip into the program's folder.
    )
  • Under the "Configuration and Preferences", click the Preferences... button.
  • Click the "General and Startup" tab, and under
    Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner
    Options
    , make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose:
    Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp"

ATF-Cleaner must be "Run as an Administrator".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#7 teiresias

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Posted 04 March 2009 - 09:47 PM

Ran ATF Cleaner and SUPERAntiSpyware; here's the log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/04/2009 at 05:02 PM

Application Version : 4.25.1014

Core Rules Database Version : 3784
Trace Rules Database Version: 1741

Scan type : Complete Scan
Total Scan Time : 01:43:07

Memory items scanned : 228
Memory threats detected : 0
Registry items scanned : 6326
Registry threats detected : 0
File items scanned : 32510
File threats detected : 23

Adware.Tracking Cookie
.insightexpressai.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.insightexpressai.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.kontera.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.kontera.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.kontera.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.revsci.net [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.tacoda.net [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.track.bestbuy.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.track.bestbuy.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
.track.bestbuy.com [ C:\Documents and Settings\Eric\Application Data\Mozilla\Firefox\Profiles\zds7fhdn.default\cookies.txt ]
C:\Documents and Settings\Paul Dinse\Cookies\paul dinse@ads.as4x.tmcs.ticketmaster[1].txt
C:\Documents and Settings\Paul Dinse\Cookies\paul dinse@www.accountonline[1].txt
C:\Documents and Settings\Paul Dinse\Cookies\paul dinse@admarketplace[1].txt
C:\Documents and Settings\Paul Dinse\Cookies\paul dinse@ads.as4x.tmcs[1].txt
C:\Documents and Settings\Paul Dinse\Cookies\paul dinse@nextag[2].txt

#8 rigel

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Posted 04 March 2009 - 10:26 PM

Let's continue with an online scan.

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn them back on after you are finished.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#9 teiresias

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Posted 05 March 2009 - 05:38 PM

Did so;

# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3911 (20090305)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=6b6ce243ef3f2843975590776ba75e35
# end=finished
# remove_checked=true
# unwanted_checked=true
# utc_time=2009-03-05 10:02:05
# local_time=2009-03-05 05:02:05 (-0500, Eastern Standard Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=931161
# found=6
# scan_time=11488
C:\Documents and Settings\Matt Dinse\My Documents\Chimaera477\DistantPlanetsSetup.exe Win32/Adware.NavExcel application (deleted) 00000000000000000000000000000000
C:\Documents and Settings\Matt Dinse\My Documents\Chimaera477\DistantPlanetsSetup.exe »ZIP »qq20030521.exe Win32/Adware.NavExcel application (error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Matt Dinse\My Documents\Chimaera477\DistantPlanetsSetup.exe »ZIP »qq20030521.exe »CAB »v2.0.3.cab Win32/Adware.NavExcel application (error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Matt Dinse\My Documents\Chimaera477\DistantPlanetsSetup.exe »ZIP »qq20030521.exe »CAB »v2.0.3.cab »CAB »NHUninstaller.exe Win32/Adware.NavExcel application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Matt Dinse\My Documents\Chimaera477\DistantPlanetsSetup.exe »ZIP »qq20030521.exe »CAB »v2.0.3.cab »CAB »NHUpdater.exe Win32/Adware.NavExcel application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000
C:\Documents and Settings\Matt Dinse\My Documents\Chimaera477\DistantPlanetsSetup.exe »ZIP »qq20030521.exe »CAB »v2.0.3.cab »CAB »NHelper.dll Win32/Adware.NavExcel application (error while cleaning - operation unavailable for this type of object - error while deleting - operation unavailable for this type of object - was a part of the deleted object) 00000000000000000000000000000000

:thumbsup:

#10 rigel

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Posted 05 March 2009 - 07:15 PM

Welcome back teiresias

Please rerun Superantispyware and update and rerun malwarebytes. Post their logs... Thanks :thumbsup:

"In a world where you can be anything, be yourself." ~ unknown

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#11 teiresias

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Posted 20 March 2009 - 11:16 AM

I ran the a-squared Web Malware Scanner 4.0 as well as the Panda ActiveScan; the former found 5 'traces' in the registry under the name of a program I don't even have installed, as well as 12 cookies. The latter found a bunch of tracking cookies that I was unable to disinfect; other scanners don't notice them and I don't have access to the user account they're hidden under; other scanners didn't detect them.

However, I just ran the SpySweeper Free Scan and it said that one .htm file (a saved webpage) is infected with the Mal/Badscr-C virus; I uploaded it to VirusTotal and Jotti's Malware Scan and both said it was clean for all the scanners except Sophos, which detected Mal/Badscr-C as well.

I don't want to lose this saved webpage but I realize if it's actually infected I'll have to do something - but what can I do if none of the scanners I'm running detect it?




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