I uninstalled and reinstalled mcafee three or four times and got a scan that said I had Generic!Artemis and that it was quarantined (this after I had used their platinum virus removal service).
Since then in removing mcafee I have noticed that some of the files were locked by a user and could not be removed. Also when I boot up McAfee indicated that I am not protected. The same registry key for the spam blocker is corrupted every time. This is still occurfing
I am sure there are remnents of that user stilll on my computer and I don't know how to get rid of them.
The trojan, I'm not so sure about. I've heard it's hard to get rid of.
Is there another way to see who the users are on the computer besides going to "Users" in the control panel? How can I get rid of this user's files? And how can I be sure that the trojan has been quarantined?
I would attach two screen shots but they are word documents and I don't know how to attach or upload those.
Edited by Chris Huff, 08 February 2009 - 12:21 PM.