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Computer Shuts off when I run Virus Scan, Hijack This Log


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#1 NarahBhavati

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Posted 08 February 2009 - 07:17 AM

My computer shuts off when I run a virus scan. It is unquestionably INFECTED! (NO!!!!!!!!!!!)

Can someone please link me to a tutorial to get rid of this awful bug???

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:22:14 PM, on 2/4/2009

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal



Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

C:\WINDOWS\system32\acs.exe

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\LEXPPS.EXE

C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

c:\WINDOWS\system32\ZuneBusEnum.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\Canon\CAL\CALMAIN.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Skype\Phone\Skype.exe

C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

C:\Program Files\D-Link\AirPlus G Wireless Adapter Utility\AirPlus.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Skype\Plugin Manager\skypePM.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\AIM6\anotify.exe

C:\Documents and Settings\Connor Hayden\Desktop\HiJackThis\HijackThis.exe



R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.holycross.edu/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: (no name) - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - (no file)

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - (no file)

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll

O2 - BHO: GoogleAFE - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll

O2 - BHO: Ask Toolbar BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll

O3 - Toolbar: Ask Toolbar - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\AskSBar\bar\1.bin\ASKSBAR.DLL

O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless

O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP

O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: D-Link AirPlus G Wireless Utility.lnk = ?

O4 - Global Startup: D-Link REG Utility.lnk = ?

O4 - Global Startup: Digital Line Detect.lnk = ?

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\WINDOWS\system32\shdocvw.dll

O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL

O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe

O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe

O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: WLANKEEPER - Intel® Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe



--

End of file - 9540 bytes


Grazie mille!

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#2 NarahBhavati

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Posted 08 February 2009 - 10:58 AM

Can anyone point me to a useful tutorial to get rid of this bug that I've got? I'm new to this security business. I was thinking I could run some sort of a scan in safe mode. Would that help?

Any help at all is massively appreciated!

#3 NarahBhavati

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Posted 09 February 2009 - 03:25 AM

Hey guys, I need analysis on this log. I'm pretty unquestionably infected with something. I would appreciate greatly a link to some sort of tutorial or just a diagnosis.


I've attached the logfile and hope to receive a little push in the right direction.
:thumbup2:

Attached Files


Edited by Orange Blossom, 10 February 2009 - 08:51 PM.
Merged topics. ~ OB


#4 NarahBhavati

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Posted 09 February 2009 - 06:26 PM

Anyone want to help out?

EDIT: Ah, just read that I'm not supposed to bump....sorry guys. When you get the chance.

Edited by NarahBhavati, 09 February 2009 - 06:27 PM.


#5 KoanYorel

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Posted 20 February 2009 - 11:25 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
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...some do, some don't; some will, some won't (WR)

#6 NarahBhavati

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Posted 21 February 2009 - 11:12 AM

Thank you, I figured it out, the problem was the "URL search hook" I uninstalled it by booting in safe mode removing the relevant processes (anything with URLsearchhook in the title) using hijackthis and thereupon deleted the folder in my C;/ drive.

Thanks for the welcome, and sorry about the confusion about double-posting and whatnot! :thumbup2:

#7 KoanYorel

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Posted 21 February 2009 - 11:17 AM

Thank you for informing us. Good luck.

This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

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