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trojan horse crypt.BTI


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2 replies to this topic

#1 polson4dals

polson4dals

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  • Local time:09:16 PM

Posted 07 February 2009 - 10:51 PM

my AVG is finding this in windows\system32.gaopdxbmikpwll.dll, however, it wont remove or heal it. Also, I downloaded superantispyware but the computer will shut down before scan is finished....will even do this while running in safeboot. here is my log...


DDS (Ver_09-02-01.01) - NTFSx86
Run by Acer at 22:44:56.96 on Sat 02/07/2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.1790.900 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated)
AV: Norton Internet Security *On-access scanning enabled* (Outdated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
C:\Windows\system32\taskeng.exe
C:\Acer\Empowering Technology\eNet\eNet Service.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Acer\Mobility Center\MobilityService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Acer Arcade Deluxe\Play Movie\PMVService.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Users\Acer\AppData\Local\Temp\RtkBtMnt.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Adobe\Adobe Photoshop Lightroom 1.4\apdproxy.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Picaboo\Picaboo\PicabooMain.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser.exe
C:\Program Files\MSN\Toolbar\3.0.0983.0\msntask.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Users\Acer\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
uSEARCH PAGE = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mStart Page = hxxp://en.us.acer.yahoo.com
mDefault_Page_URL = hxxp://en.us.acer.yahoo.com
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {1e8a6170-7264-4d0f-beae-d42a53123c75} - c:\program files\common files\symantec shared\coshared\browser\1.0\NppBho.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: ShowBarObj Class: {83a2f9b1-01a2-4aa5-87d1-45b6b8505e96} - c:\windows\system32\ActiveToolBand.dll
BHO: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0983.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Acer eDataSecurity Management: {5cbe3b7c-1e47-477e-a7dd-396db0476e29} - c:\windows\system32\eDStoolbar.dll
TB: Show Norton Toolbar: {90222687-f593-4738-b738-fbee9c7b26df} - c:\program files\common files\symantec shared\coshared\browser\1.0\UIBHO.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0983.0\msneshellx.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: AVG Security Toolbar: {a057a204-bacc-4d26-9990-79a187e2698e} - c:\progra~1\avg\avg8\AVGTOO~1.DLL
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [MalwareBot] c:\program files\malwarebot\MalwareBot.exe -boot
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [eDataSecurity Loader] c:\acer\empowering technology\edatasecurity\eDSloader.exe
mRun: [eAudio] "c:\acer\empowering technology\eaudio\eAudio.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton internet security\osCheck.exe"
mRun: [Acer Tour]
mRun: [SetPanel] c:\acer\apanel\APanel.cmd
mRun: [LManager] c:\progra~1\launch~1\LManager.exe
mRun: [PlayMovie] "c:\program files\acer arcade deluxe\play movie\PMVService.exe"
mRun: [Acer Product Registration] "c:\program files\acer registration\ACE1.exe" /startup
mRun: [Acer Assist Launcher] c:\program files\acer assist\launcher.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [eRecoveryService]
mRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
mRun: [PLFSet] rundll32.exe c:\windows\PLFSet.dll,PLFDefSetting
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [Skytel] Skytel.exe
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Photo Downloader] "c:\program files\adobe\adobe photoshop lightroom 1.4\apdproxy.exe"
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
dRun: [Acer Tour Reminder] c:\acer\acertour\Reminder.exe
StartupFolder: c:\users\acer\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\users\acer\appdata\roaming\micros~1\windows\startm~1\programs\startup\picaboo.lnk - c:\program files\picaboo\picaboo\PicabooMain.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
Trusted Zone: turbotax.com
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {74E4A24D-5224-4F05-8A41-99445E0FC22B} - hxxp://aolsvc.aol.com/onlinegames/free-trial-mind-medley/gamehouseplayer.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} - hxxp://aolsvc.aol.com/onlinegames/free-trial-yahtzee/zylomplayer.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_11-windows-i586.cab
TCP: NameServer = 85.255.113.141,85.255.112.145
TCP: {06BF1744-9144-48C7-8B25-1013D9CC2663} = 85.255.113.141,85.255.112.145
TCP: {13CDFF80-1126-4C42-BFDA-CF21C68B1754} = 85.255.113.141,85.255.112.145
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
AppInit_DLLs: avgrsstx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-1-23 97928]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\idsdefs\20081118.001\IDSvix86.sys [2008-11-18 270384]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2009-1-15 8944]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2009-1-15 55024]
R2 {49DE1C67-83F8-4102-99E0-C16DCC7EEC796};{49DE1C67-83F8-4102-99E0-C16DCC7EEC796};c:\program files\acer arcade deluxe\play movie\000.fcl [2007-11-26 13560]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-1-23 875288]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-1-23 231704]
R3 AvgWfpX;AVG Free8 Firewall Driver x86;c:\windows\system32\drivers\avgwfpx.sys [2009-1-23 69128]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2007-8-7 32256]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2008-11-18 99376]
R3 SYMNDISV;SYMNDISV;c:\windows\system32\drivers\symndisv.sys [2006-11-20 37008]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2009-1-15 7408]

=============== Created Last 30 ================

2009-02-07 21:36 <DIR> --d----- c:\program files\Trend Micro
2009-02-07 21:18 <DIR> --d----- c:\users\acer\appdata\roaming\MalwareBot
2009-02-07 19:45 <DIR> --d----- c:\programdata\SUPERAntiSpyware.com
2009-02-07 19:45 <DIR> --d----- c:\progra~2\SUPERAntiSpyware.com
2009-02-07 19:44 <DIR> --d----- c:\users\acer\appdata\roaming\SUPERAntiSpyware.com
2009-02-07 19:44 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-02-07 19:44 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-02-07 16:49 <DIR> --d----- c:\programdata\FLEXnet
2009-02-07 16:43 <DIR> --d----- c:\programdata\ALM
2009-02-07 16:43 <DIR> --d----- c:\progra~2\ALM
2009-02-07 16:42 <DIR> --d----- c:\program files\Bonjour
2009-02-07 16:35 <DIR> --d----- c:\program files\common files\Macrovision Shared
2009-02-05 15:57 <DIR> --d----- c:\users\acer\appdata\roaming\aAvgApi
2009-02-01 19:01 332,744,454 a------- c:\windows\MEMORY.DMP
2009-01-24 22:09 410,984 a------- c:\windows\system32\deploytk.dll
2009-01-24 02:04 <DIR> --d-h--- C:\$AVG8.VAULT$
2009-01-23 21:43 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-01-23 21:43 69,128 a------- c:\windows\system32\drivers\avgwfpx.sys
2009-01-23 21:43 97,928 a------- c:\windows\system32\drivers\avgldx86.sys
2009-01-23 21:43 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-01-23 21:43 <DIR> --d----- c:\programdata\avg8
2009-01-23 21:43 <DIR> --d----- c:\program files\AVG
2009-01-23 21:43 <DIR> --d----- c:\progra~2\avg8
2009-01-14 20:13 <DIR> --dshr-- C:\resycled
2009-01-14 20:13 <DIR> --d----- c:\program files\totalvid
2009-01-13 21:10 <DIR> --d----- c:\program files\VideoLAN
2009-01-13 19:13 <DIR> --d----- c:\programdata\PC Drivers HeadQuarters
2009-01-13 19:13 <DIR> --d----- c:\progra~2\PC Drivers HeadQuarters
2009-01-13 16:20 <DIR> --d----- c:\program files\uTorrent
2009-01-13 16:20 <DIR> --d----- c:\users\acer\appdata\roaming\uTorrent
2009-01-13 14:57 288,768 a------- c:\windows\system32\drivers\srv.sys

==================== Find3M ====================

2009-01-30 21:59 66,160 a------- c:\users\acer\appdata\roaming\nvModes.dat
2008-11-17 21:13 174 a--sh--- c:\program files\desktop.ini
2008-11-17 21:11 143,360 a------- c:\windows\inf\infstrng.dat
2008-11-17 21:11 86,016 a------- c:\windows\inf\infstor.dat
2008-11-17 21:11 51,200 a------- c:\windows\inf\infpub.dat
2008-11-17 21:01 665,600 a------- c:\windows\inf\drvindex.dat
2008-11-17 20:46 101,888 a------- c:\windows\system32\ifxcardm.dll
2008-11-17 20:46 82,432 a------- c:\windows\system32\axaltocm.dll
2008-10-15 10:05 724,984 a------- c:\users\acer\gotomypc_437.exe
2008-10-09 22:37 56 a---h--- c:\programdata\ezsidmv.dat
2008-10-09 22:37 56 a---h--- c:\progra~2\ezsidmv.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 07:42 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 07:42 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 04:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 04:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat

============= FINISH: 22:45:34.66 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-02-01.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/27/2007 2:13:12 AM
System Uptime: 2/7/2009 9:04:17 PM (1 hours ago)

Motherboard: Acer | | Fuquene
Processor: AMD Turion™ 64 X2 Mobile Technology TL-58 | Socket A | 1900/200mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 79 GiB total, 45.704 GiB free.
D: is FIXED (NTFS) - 60 GiB total, 51.317 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP114: 2/7/2009 9:54:26 PM - Windows Backup

==== Installed Programs ======================

µTorrent
2007 Microsoft Office Suite Service Pack 1 (SP1)
Acer Arcade Deluxe
Acer Assist
Acer Crystal Eye Webcam
Acer eAudio Management
Acer eDataSecurity Management
Acer eLock Management
Acer Empowering Technology
Acer eNet Management
Acer ePower Management
Acer ePresentation Management
Acer eSettings Management
Acer GridVista
Acer Mobility Center Plug-In
Acer Registration
Acer ScreenSaver
Acer Tour
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color - Photoshop Specific
Adobe Color Common Settings
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 ActiveX
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Illustrator CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Photoshop CS3
Adobe Reader 8.1.3
Adobe Setup
Adobe Stock Photos CS3
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS3
ALPS Touch Pad Driver
AnswerWorks 4.0 Runtime - English
AppCore
Atheros for Acer Driver v7.3.1.42_Foxconn Installation Program
AV
AVG Free 8.0
Canon RAW Codec
ccCommon
Google Earth
Google Toolbar for Internet Explorer
Google Updater
HDAUDIO Soft Data Fax Modem with SmartCP
HijackThis 2.0.2
Java™ 6 Update 11
Java™ 6 Update 5
Java™ 6 Update 7
Launch Manager
Lightroom
LightScribe 1.4.142.1
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Magic ISO Maker v5.5 (build 0273)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
MSN Toolbar
MSRedist
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
Norton AntiVirus
Norton Confidential Browser Component
Norton Confidential Web Protection Component
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
NTI Backup NOW! 4.7
NTI CD & DVD-Maker
NVIDIA Drivers
PDF Settings
Picaboo 2.0.406
PowerProducer 3.72
Realtek High Definition Audio Driver
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Skype™ 3.8
SPBBC 32bit
SUPERAntiSpyware Free Edition
Symantec Real Time Storage Protection Component
SymNet
totalvid
TurboTax Deluxe 2007
Update for Office 2007 (KB946691)
VLC media player 0.9.8a
Yahoo! Toolbar

==== Event Viewer Messages From Past Week ========

1/31/2009 2:00:11 AM, Error: Service Control Manager [7031] - The AVG Free8 WatchDog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.
2/1/2009 4:29:49 PM, Error: Microsoft-Windows-ResourcePublication [1002] - Element Provider\Microsoft.Base.Publication/Publication/Computer failed to publish. Ensure that both PKEY_PUBSVCS_METADATA and PKEY_PUBSVCS_TYPE are set properly on the function instance and there were no errors adding the function instance.
2/1/2009 4:29:56 PM, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
2/1/2009 11:04:07 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.0.3 for the Network Card with network address 001C268A9D96 has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).
2/6/2009 8:01:39 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 198.18.101.92 for the Network Card with network address 001C268A9D96 has been denied by the DHCP server 192.168.1.254 (The DHCP Server sent a DHCPNACK message).
2/7/2009 7:54:02 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
2/7/2009 7:54:09 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
2/7/2009 7:54:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
2/7/2009 7:54:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
2/7/2009 7:54:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
2/7/2009 7:54:44 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
2/7/2009 7:54:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error: The dependency service or group failed to start.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
2/7/2009 7:54:46 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AvgLdx86 AvgMfx86 DfsC eeCtrl NetBIOS netbt nsiproxy PSched RasAcd rdbss SASDIFSV SASKUTIL Smb SPBBCDrv spldr SRTSPX SYMTDI tdx Wanarpv6
2/7/2009 8:02:39 PM, Error: Microsoft-Windows-Dhcp-Client [1002] - The IP address lease 192.168.1.69 for the Network Card with network address 001C268A9D96 has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent a DHCPNACK message).
2/7/2009 8:08:06 PM, Error: EventLog [6008] - The previous system shutdown at 8:06:18 PM on 2/7/2009 was unexpected.
2/7/2009 8:59:29 PM, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{06BF1744-9144-48C7-8B25-1013D9CC2663} because another computer on the network has the same name. The server could not start.
2/7/2009 9:04:53 PM, Error: EventLog [6008] - The previous system shutdown at 9:03:44 PM on 2/7/2009 was unexpected.

==== End Of File ===========================
Thank you!

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#2 KoanYorel

KoanYorel

    Bleepin' Conundrum


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  • Local time:10:16 PM

Posted 19 February 2009 - 01:30 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


  • Staff Emeritus
  • 19,461 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:10:16 PM

Posted 23 February 2009 - 11:54 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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