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Laptop freezes after about 1 minute


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#1 frank500

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Posted 07 February 2009 - 04:47 PM

Ok problem sorted now ,I think my avast av was clashing with some nod av that was already on the laptop but wasn't showing in the sys tray.Thanks for looking at the problem ,it can be closed now.
Cheers

Hi all,
Just got a new laptop and didn't put av software on it before doing a bit of surfing....Anyway I think I've picked something up .The laptop boots fine in normal mode but after about a minute it just freezes up and is totally unresponsive.In safe mode all is ok.
Hope you can help,heres the log file.Thanks in anticipation.

DDS (Ver_09-02-01.01) - NTFSx86 NETWORK
Run by Administrator at 20:27:29.20 on 07/02/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.708 [GMT 0:00]

AV: avast! antivirus 4.8.1296 [VPS 090115-0] *On-access scanning enabled* (Outdated)
AV: ESET NOD32 Antivirus 3.0 *On-access scanning enabled* (Outdated)

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Administrator\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.msn.com
uSearch Page = hxxp://www.google.com
mSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.msn.com
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\3.1.807.1746\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: NoExplorer - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AsusTray] c:\program files\eeepc\acpi\AsTray.exe
mRun: [AsusACPIServer] c:\program files\eeepc\acpi\AsAcpiSvr.exe
mRun: [AsusEPCMonitor] c:\program files\eeepc\acpi\AsEPCMon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_03\bin\jusched.exe"
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\superh~1.lnk - c:\program files\asus\eeepc\super hybrid engine\SuperHybridEngine.exe
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R1 epfwtdir;epfwtdir;c:\windows\system32\drivers\epfwtdir.sys [2008-3-13 33800]
R3 AsusACPI;ASUS ACPI Driver;c:\windows\system32\drivers\ASUSACPI.SYS [2008-6-27 11264]
R3 L1e;Miniport Driver for Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller;c:\windows\system32\drivers\l1e51x86.sys [2008-6-27 36864]
R3 RT80x86;Ralink 802.11n Wireless Driver;c:\windows\system32\drivers\rt2860.sys [2008-6-27 625024]
S1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-2-6 111184]
S2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-2-6 20560]
S2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast4\ashServ.exe [2009-2-6 155160]
S2 ekrn;Eset Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2008-3-13 472320]
S3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast4\ashMaiSv.exe [2009-2-6 254040]
S3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast4\ashWebSv.exe [2009-2-6 352920]
S3 Ktp;Elantech Smart-Pad;c:\windows\system32\drivers\ETD.sys [2008-5-21 25088]

=============== Created Last 30 ================

2009-02-07 20:01 <DIR> --d----- c:\program files\Trend Micro
2009-02-06 21:48 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-06 19:41 <DIR> --d----- c:\documents and settings\administrator\.housecall6.6
2009-02-06 19:34 <DIR> --d----- c:\program files\XoftSpySE
2009-02-06 17:49 <DIR> --d----- c:\documents and settings\administrator\Bluetooth Software
2009-02-06 17:49 <DIR> --d----- c:\documents and settings\Administrator
2009-02-06 16:01 268 a---h--- C:\sqmdata08.sqm
2009-02-06 16:01 244 a---h--- C:\sqmnoopt08.sqm
2009-02-06 15:58 268 a---h--- C:\sqmdata07.sqm
2009-02-06 15:58 244 a---h--- C:\sqmnoopt07.sqm
2009-02-06 13:35 268,648 a------- c:\windows\system32\mucltui.dll
2009-02-06 13:35 208,744 a------- c:\windows\system32\muweb.dll
2009-02-06 13:35 27,496 a------- c:\windows\system32\mucltui.dll.mui
2009-02-06 13:27 2,189,184 -c------ c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-06 13:27 2,145,280 -c------ c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-06 13:27 2,023,936 -c------ c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-06 13:27 2,066,048 -c------ c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-06 13:26 455,296 -c------ c:\windows\system32\dllcache\mrxsmb.sys
2009-02-06 13:23 <DIR> --d----- c:\windows\system32\PreInstall
2009-02-06 13:18 268 a---h--- C:\sqmdata06.sqm
2009-02-06 13:18 244 a---h--- C:\sqmnoopt06.sqm
2009-02-06 13:17 <DIR> --d----- c:\program files\Thoosje Vista Sidebar
2009-02-06 13:11 22,752 a------- c:\windows\system32\spupdsvc.exe
2009-02-06 13:03 459,264 -c------ c:\windows\system32\dllcache\msfeeds.dll
2009-02-06 13:03 52,224 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2009-02-06 13:03 267,776 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-02-06 13:03 383,488 -c------ c:\windows\system32\dllcache\ieapfltr.dll
2009-02-06 13:03 63,488 -c------ c:\windows\system32\dllcache\icardie.dll
2009-02-06 13:03 13,824 -c------ c:\windows\system32\dllcache\ieudinit.exe
2009-02-06 13:03 2,455,488 -c------ c:\windows\system32\dllcache\ieapfltr.dat
2009-02-06 13:03 991,232 -c------ c:\windows\system32\dllcache\ieframe.dll.mui
2009-02-06 13:03 6,066,176 -c------ c:\windows\system32\dllcache\ieframe.dll
2009-02-06 10:21 268 a---h--- C:\sqmdata05.sqm
2009-02-06 10:21 244 a---h--- C:\sqmnoopt05.sqm
2009-02-06 10:14 244 a---h--- C:\sqmnoopt04.sqm
2009-02-06 10:14 232 a---h--- C:\sqmdata04.sqm
2009-02-06 10:08 244 a---h--- C:\sqmnoopt03.sqm
2009-02-06 10:08 232 a---h--- C:\sqmdata03.sqm
2009-02-06 10:07 244 a---h--- C:\sqmnoopt02.sqm
2009-02-06 10:07 232 a---h--- C:\sqmdata02.sqm
2009-02-06 10:03 <DIR> --d----- c:\program files\Desktop Sidebar
2009-01-12 13:04 <DIR> --d----- c:\program files\common files\EPSON
2009-01-12 13:03 61,598 a------- c:\windows\system32\EBPMON2.DLL
2009-01-12 13:03 57,344 a------- c:\windows\system32\ECBTEG.DLL
2009-01-12 13:03 34,304 a------- c:\windows\system32\EBPCHP.DLL
2009-01-12 13:03 145 a------- c:\windows\system32\EBPPORT.DAT

==================== Find3M ====================

2008-12-15 16:21 76,487 a------- c:\windows\pchealth\helpctr\offlinecache\index.dat
2008-12-11 10:57 333,952 a------- c:\windows\system32\drivers\srv.sys
2008-05-07 23:34 15,523,560 a------- c:\program files\U1 Setup.exe

============= FINISH: 20:27:51.48 ===============

Attached Files


Edited by frank500, 08 February 2009 - 06:48 AM.


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#2 KoanYorel

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Posted 19 February 2009 - 01:09 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

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Posted 23 February 2009 - 11:01 AM

Whoosh. I missed your edit of the first post.

Thanks for informing us. This thread is closed.

Good Luck.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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