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I'm infected, but I don't know what with or how to sort it?!


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10 replies to this topic

#1 SarahShinodaDelson

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Posted 07 February 2009 - 03:04 PM

I'll try to make this is simple yet detailed as possible - but I apologise, now... I'm not immensly computer literate.
I have included images to help explain the problem(s).

I'm not sure if it is important to know, but I am using Windows XP.

My computer wasn't very well protected so, today, I was advised to download Avast anti-virus.
I downloaded it and ran a scan.
The scan picked up two or three problems and I asked on a different community what it meant and how to deal with it. The few answers I got were vague and uninformative.
The scan found this problem:
Posted Image
(I was advised to delete them, so I have done this, since).
I also got this, twice:
Posted Image
Posted Image
The first time it came up, I did restart the computer and allow for a 'boot time scan', but it came up a second time...my friend clicked 'return' on the keyboard, so I'm assuming she told it to 'Ignore' the problem.


I was linked (from the other community) to another thread on this board and suggested I download MalwareBytes Anti-Malware software.
I did this and followed the instructions given in the thread.
This is the post I followed.

I ran another scan with my Avast and it detected the following problems that were moved to the 'Chest':
Posted Image


I also ran the MalwareBytes Anti-Malware software, and here is a copy of the log:
Malwarebytes' Anti-Malware 1.33
Database version: 1736
Windows 5.1.2600 Service Pack 2

07/02/2009 19:35:02
mbam-log-2009-02-07 (19-35-02).txt

Scan type: Quick Scan
Objects scanned: 68271
Time elapsed: 11 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\videoplay (Trojan.DNSChanger) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\zango (Adware.180Solutions) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\resycled (Trojan.DNSChanger) -> Quarantined and deleted successfully.

Files Infected:
(No malicious items detected)


Please can anyone tell me how/what to do and what this problem is?!

Thank you in advance.

Edited by SarahShinodaDelson, 07 February 2009 - 03:32 PM.

*I need an interesting signature to stop people looking at this ugly thing...*


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#2 garmanma

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Posted 07 February 2009 - 08:32 PM

Please update mbam and select FULL Scan
Run the scan, Remove selected and reboot
Post the log for review
Mark
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why won't my laptop work?

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#3 SarahShinodaDelson

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Posted 08 February 2009 - 08:56 AM

Hi, thanks for getting back to me.

My latest MalwareBytes Anti-Malware scan log is as follows (apparently nothing was found):
Malwarebytes' Anti-Malware 1.33
Database version: 1738
Windows 5.1.2600 Service Pack 2

08/02/2009 13:47:46
mbam-log-2009-02-08 (13-47-46).txt

Scan type: Full Scan (C:\|)
Objects scanned: 119609
Time elapsed: 59 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)


Does this mean all the things I have in quarantine from yesterday are to remain there?
Also, while I was running this scan, my Avast Anti-Virus told me of a trojan horse.
What does this mean? Has my MBAM missed it or is Avast giving me a false positive (I put it in the chest...what do I do)?

Sorry for the questions, I just want to be sure I'm getting it all right.

*I need an interesting signature to stop people looking at this ugly thing...*


#4 DaChew

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Posted 08 February 2009 - 09:22 AM

my Avast Anti-Virus told me of a trojan horse.


where was it located and what was it called, it might have been the file that was ignored before
Chewy

No. Try not. Do... or do not. There is no try.

#5 SarahShinodaDelson

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Posted 08 February 2009 - 09:37 AM

I have a picture, it's easier to explain.

The file Avast detected, today, is the top one:
Posted Image

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#6 DaChew

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Posted 08 February 2009 - 09:53 AM

That file in system restore has been there for a while

The temp files may indicate a problem

Let's add another tool to your arsenal, ATFCleaner

http://www.bleepingcomputer.com/forums/ind...t&p=1120792

Run it and then MBAM, make sure you update MBAM, run the quick scan only
Chewy

No. Try not. Do... or do not. There is no try.

#7 SarahShinodaDelson

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Posted 08 February 2009 - 10:24 AM

I did that.

My log is as follows (again, nothing was found):
Malwarebytes' Anti-Malware 1.33
Database version: 1738
Windows 5.1.2600 Service Pack 2

08/02/2009 15:24:01
mbam-log-2009-02-08 (15-24-01).txt

Scan type: Quick Scan
Objects scanned: 53283
Time elapsed: 5 minute(s), 52 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)


What does this mean, with regards to my Avast detecting the trojan?

*I need an interesting signature to stop people looking at this ugly thing...*


#8 DaChew

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Posted 08 February 2009 - 12:07 PM

Avast is just picking up an infection in your system restore, with no other signs of remaining infection you should flush out your restore points

http://www.bleepingcomputer.com/forums/ind...mp;#entry943994
Chewy

No. Try not. Do... or do not. There is no try.

#9 SarahShinodaDelson

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Posted 08 February 2009 - 12:16 PM

Okay, I've done that.

So, does that mean my computer is now safe, again? (Or as 'safe' as any computer can be)

And, in future, if Avast finds a problem, do I simply put it in the chest, run MBAM then do a system restore, or something?

*I need an interesting signature to stop people looking at this ugly thing...*


#10 ShadowMeph

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Posted 08 February 2009 - 12:32 PM

I know that Avast does sometimes detect False positives so if Avast finds something your best bet is to use google and look up what that is

#11 SarahShinodaDelson

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Posted 08 February 2009 - 12:34 PM

Brilliant, I'll do that in future.

Thank you all so much for your help.
Hopefully I shouldn't have to post in here again...at least, not for a looooong time.

Thanks, again.

*I need an interesting signature to stop people looking at this ugly thing...*





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