Posted 07 February 2009 - 12:26 PM
Computer: Dell Latitude D/600
Operating system: Windows XP Pro
I don't use this laptop on the internet very much, nor was I using the internet when this problem came up.
I was using this laptop to download some surveillance video from my security camera DVR. There was a lot of video to capture (20 minutes worth) but the download seemed to be successful. I turned off the laptop.
The next startup was where my problem began. It started fine, however told me that "ashDisp.exe" (avast) could not be intitalized to which I just click off the splash screen. But then I notice my wallpaper was gone and my screen was now blue, however with all the desktop items still there. Everything else seemed normal and I tranfered the video on to a flash/jumpjack device and did a disk cleanup after dumping most of the video in the trash of the laptop.
So I am done now and I try to turn off the computer, it will not do it. I try to restart, it will not do it. I then did a system restore and the laptop would not advance to the next screen for "system restore". So, that function is out. I can turn off the laptop by using the on/off button.
I have also noticed this. I was trying to retrieve some detailed information about my laptop (for you) and it would not open system information from the normal of - start, programs, accessories, system tools, system information. Also there are other things such as when I opened the control panel and went to add/remove programs, it would not advance to that option. So I would not be surprised if there is a lot more wrong with this laptop.
Does anyone have an idea I might try? This has been a pretty reliable computer but suddenly this problem pops up.
thanks in advance,