I am currently experiencing a problem with my son's computer that at startup it goes through the bios but when windows tries to start it gives me a pop up for log in instead of the normal user selection. Then an error that says "userinit.exe has encountered a problem and has to close" pops up after I put in the log in info. After I click the send problem to Microsoft, I get the background but no start menu and another pop up comes up that says "DrWatson postmortem debugger has encountered a problem and has to close." After I send this error to MS the error cycle starts again with no way to access windows. I have tried to reload the OS from the WINDOWS XP HOME disk and it will not access the disk even. When it asks me to press any key to boot from CD it acts like it doesn't see the keystroke. Any help with this?
Edited by Arkahm, 07 February 2009 - 11:44 AM.