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Can't get rid of all the problem viruses and error boxes

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2 replies to this topic

#1 lininejo13


  • Members
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  • Local time:08:48 PM

Posted 06 February 2009 - 09:40 PM

Right now my computer is running in safe mode. Not sure if that makes a difference. I am running windows XP. Really major problems. I'm not sure how many viruses I may have. I keep getting more and more boxes. I have tried running most of my applications such as spybot, maleware, vundofix, and some others. None has helped. Even tried to recover. The major box is Generic Host process for win32 service. Some of the others are svchost.exe - discupdatemgr.exe - savedump.exe-ccApp-C++, and some others. Can this computer be saved?

DDS (Ver_09-02-01.01) - NTFSx86 NETWORK
Run by Administrator at 21:19:12.20 on Fri 02/06/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.958.642 [GMT -5:00]

AV: Norton Internet Security *On-access scanning enabled* (Outdated)
FW: Norton Internet Security *disabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Internet Explorer\iexplore.exe
c:\Program Files\Common Files\Symantec Shared\Security Center\SymSCUI.exe
C:\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\Content.IE5\UNS18Z0T\dds[1].scr

============== Pseudo HJT Report ===============

mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
mSearchAssistant = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q106&bd=pavilion&pf=desktop
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [AlwaysReady Power Message APP] ARPWRMSG.EXE
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [DISCover] c:\program files\disc\DISCover.exe
mRun: [DiscUpdateManager] c:\program files\disc\DiscUpdateMgr.exe
mRun: [<NO NAME>]
mRun: [PCDrProfiler]
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [URLLSTCK.exe] c:\program files\norton internet security\UrlLstCk.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~2.lnk - c:\windows\installer\{9944aa9e-362d-11d3-81ab-00c04fb932ba}\1960F8A9.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mvpmed~1.lnk - c:\program files\smartdisk\mvp\MediaMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mvpsys~1.lnk - c:\program files\smartdisk\mvp\MMSysTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\update~1.lnk - c:\program files\updates from hp\9972322\program\Updates from HP.exe
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_05\bin\npjpi150_05.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
Trusted Zone: trymedia.com
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
Notify: AtiExtEvent - Ati2evxx.dll

============= SERVICES / DRIVERS ===============

R0 dsnjpzca;dsnjpzca;c:\windows\system32\drivers\dsnjpzca.sys [2009-2-6 33920]
S1 ethgxjnj;ethgxjnj;c:\windows\system32\drivers\ethgxjnj.sys [2009-2-5 137536]
S1 SAVRTPEL;SAVRTPEL;c:\program files\norton internet security\norton antivirus\Savrtpel.sys [2005-2-4 53896]
S2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2005-3-4 185968]
S2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\ccProxy.exe [2005-3-4 239216]
S2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2005-3-4 161392]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 116736]
S2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton internet security\norton antivirus\navapsvc.exe [2005-3-24 127088]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\ccPwdSvc.exe [2005-3-4 83568]
S3 dagwdqxi;dagwdqxi;\??\c:\windows\system32\drivers\dagwdqxi.sys --> c:\windows\system32\drivers\dagwdqxi.sys [?]
S3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20051003.006\NAVENG.Sys [2005-11-12 77816]
S3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20051003.006\NavEx15.Sys [2005-11-12 665816]
S3 SAVRT;SAVRT;c:\program files\norton internet security\norton antivirus\savrt.sys [2005-2-4 324232]
S3 SAVScan;SAVScan;c:\program files\norton internet security\norton antivirus\SAVScan.exe [2005-2-17 198368]

=============== Created Last 30 ================

2009-02-06 21:17 2,568 a------- c:\windows\system32\PerfStringBackup.TMP
2009-02-06 20:36 <DIR> --d----- c:\program files\Trend Micro
2009-02-06 20:29 25,856 a------- c:\windows\system32\drivers\usbprint.sys
2009-02-06 20:29 15,104 a------- c:\windows\system32\drivers\usbscan.sys
2009-02-06 20:29 31,616 a------- c:\windows\system32\drivers\usbccgp.sys
2009-02-06 19:31 <DIR> --d----- C:\VundoFix Backups
2009-02-06 19:16 <DIR> --d----- c:\program files\Uniblue
2009-02-06 19:15 <DIR> -cd-h--- c:\docume~1\alluse~1\applic~1\{92E7A367-8E12-4830-AA70-29C32E331A81}
2009-02-06 19:06 <DIR> --d----- c:\windows\system32\CatRoot_bak
2009-02-06 12:36 40,448 -------- c:\windows\kb913800.exe
2009-02-06 06:59 <DIR> --d----- c:\windows\system32\LogFiles
2009-02-06 06:55 33,920 a------- c:\windows\system32\drivers\dsnjpzca.sys
2009-02-06 06:53 61,440 a------- c:\windows\system32\drivers\mtrenzay.sys
2009-02-06 00:38 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-06 00:38 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-05 21:43 2,180,352 -------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-05 21:43 2,136,064 -------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-05 21:43 2,057,728 -------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-05 21:43 2,015,744 -------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-05 21:40 272,128 -------- c:\windows\system32\drivers\bthport.sys
2009-02-05 21:40 272,128 -------- c:\windows\system32\dllcache\bthport.sys
2009-02-05 21:22 <DIR> --d----- c:\windows\system32\PreInstall
2009-02-05 21:21 12,160 a------- c:\windows\system32\drivers\mouhid.sys
2009-02-05 21:21 9,600 a------- c:\windows\system32\drivers\hidusb.sys
2009-02-05 21:15 94,208 a------- c:\windows\DUMP6ec7.tmp
2009-02-05 21:15 94,208 a------- c:\windows\DUMP606f.tmp
2009-02-05 21:15 90,112 a------- c:\windows\DUMP74a3.tmp
2009-02-05 21:14 137,536 a------- c:\windows\system32\drivers\ethgxjnj.sys
2009-02-05 19:50 <DIR> --dshr-- c:\windows\system32\dllcache
2009-02-05 18:38 53,248 a------- c:\windows\system32\drivers\ndisio.sys
2009-02-05 18:38 66,560 ----h--- c:\windows\system32\secupdat.dat
2009-02-05 18:36 <DIR> --dshr-- C:\cmdcons
2009-02-05 18:36 <DIR> --d----- c:\windows\setupupd
2009-02-05 18:31 1,860 a--shr-- c:\windows\system32\drivers\103C_HP_CPC_EL466AA-ABA a1330n_YC_0Pavi_QCNH548_E61NAemMPC1_48_IAmberine M_SASUSTek Computer INC._V1.03_B3.13_T051115_WXP2_L409_M959_J250_7AMD_8Athlon 64_92.39_#060216_N10EC8139_Z14F12F20_G10025954.MRK
2009-02-05 18:26 <DIR> --d----- c:\windows\system32\SoftwareDistribution
2009-02-05 16:21 <DIR> --d----- c:\program files\File Recover
2009-02-05 11:50 15 a------- c:\windows\_id.dat
2009-02-05 11:49 128 a------- c:\windows\adobe.bat
2009-02-05 01:28 94,208 a------- c:\windows\DUMP8b09.tmp
2009-02-05 01:28 94,208 a------- c:\windows\DUMP6d21.tmp

==================== Find3M ====================

2008-12-11 06:57 333,184 a------- c:\windows\system32\drivers\srv.sys
2008-12-11 06:57 333,184 a------- c:\windows\system32\dllcache\srv.sys
2008-11-04 22:14 17,410 a------- c:\program files\common files\uharyra.bat
2008-11-04 22:14 13,549 a------- c:\docume~1\alluse~1\applic~1\udoki.scr
2008-11-04 22:14 19,464 a------- c:\docume~1\alluse~1\applic~1\axim.vbs
2008-11-04 22:14 19,318 a------- c:\docume~1\alluse~1\applic~1\byqobavyxi.scr
2008-11-04 22:14 17,895 a------- c:\program files\common files\syxo.ban
2008-11-04 22:14 16,001 a------- c:\program files\common files\ubyru.reg
2008-11-04 22:14 14,866 a------- c:\docume~1\alluse~1\applic~1\folequ.pif

============= FINISH: 21:19:39.75 ===============

Attached Files

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#2 suebaby41


    W.A.M. (Women Against Malware)

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  • Location:South Carolina, USA
  • Local time:09:48 PM

Posted 19 February 2009 - 09:24 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 suebaby41


    W.A.M. (Women Against Malware)

  • Malware Response Team
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  • Location:South Carolina, USA
  • Local time:09:48 PM

Posted 01 March 2009 - 06:57 AM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
Malware Removal University Masters Graduate

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Join The Fight Against Malware
No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

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