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msiexec.exe suspicious problem


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#1 cyagl643

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Posted 06 February 2009 - 08:26 PM

Ok so I think that I have an msiexec.exe spyware because I've never seen this thing run before on startup until recently and it is slowing my computer down at times. I looked it up everywhere and there are a lot of conflicting accounts of this .exe file. Some say it is needed for to computer, some say it is a virus so I am not so sure. I searched it on my computer and it is located in these folders:
C:\WINDOWS\$MSI31Uninstall_KB893803v2$
C:\WINDOWS\system32
C:\WINDOWS\SoftwareDistribution\Download\cf8ec753e88561d2ddb53e183dc05c3e

As well as these other files MSIEXEC.EXE-2F8A8CAE.pf, and MsiExec.exe.8cb23528.ini.inuse located:
C:\WINDOWS\Prefetch and C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\ApplicationHistory
Respectively.

I tried Adaware, Malware, Bitdefender and none of them detect this as a threat as well as Spybot. So if you guys could help me out I would appreciate it a lot thanks!

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#2 garmanma

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Posted 07 February 2009 - 10:14 AM

msiexec.exe
http://www.bleepingcomputer.com/startups/MSIEXEC-8186.html
If you are using Spybot's Teatimer function, disable it for now
------------------------------------

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
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#3 cyagl643

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Posted 07 February 2009 - 11:24 AM

ok I tried what you said and it didn't detect any malware or spyware so I don't know what to do next. I still think this thing is a problem though.

#4 garmanma

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Posted 07 February 2009 - 05:52 PM

Yes You're infected. Did you read the link at the top of my post?
------------------------------------

ATF
Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

------------------------------------

Now SAS,may need an hour
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#5 cyagl643

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Posted 08 February 2009 - 10:32 AM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/08/2009 at 10:18 AM

Application Version : 4.25.1012

Core Rules Database Version : 3746
Trace Rules Database Version: 1714

Scan type : Complete Scan
Total Scan Time : 00:58:45

Memory items scanned : 218
Memory threats detected : 0
Registry items scanned : 5733
Registry threats detected : 0
File items scanned : 73483
File threats detected : 30

Adware.Tracking Cookie
.bfast.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\p4bl1x2w.slt\cookies.txt ]
.2o7.net [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.atwola.com [ C:\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.bfast.com [ C:\Documents and Settings\cyagl643\Application Data\Mozilla\Profiles\default\p4bl1x2w.slt\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\cyagl643\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\cyagl643\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\cyagl643\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\cyagl643\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.atwola.com [ C:\Documents and Settings\cyagl643\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.servedby.advertising.com [ C:\Documents and Settings\cyagl643\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.2o7.net [ C:\Documents and Settings\cyagl643\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.bfast.com [ C:\Documents and Settings\Default User\Application Data\Mozilla\Profiles\default\p4bl1x2w.slt\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\Default User\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.doubleclick.net [ C:\Documents and Settings\Default User\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Default User\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.advertising.com [ C:\Documents and Settings\Default User\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.atwola.com [ C:\Documents and Settings\Default User\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.servedby.advertising.com [ C:\Documents and Settings\Default User\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.2o7.net [ C:\Documents and Settings\Default User\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.bfast.com [ C:\RECYCLER\S-1-5-21-18599525-1300136586-1812792193-1030\Dc6\Mozilla\Profiles\default\p4bl1x2w.slt\cookies.txt ]
.bfast.com [ C:\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Profiles\default\p4bl1x2w.slt\cookies.txt ]
.doubleclick.net [ C:\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.doubleclick.net [ C:\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.advertising.com [ C:\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.advertising.com [ C:\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.atwola.com [ C:\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.servedby.advertising.com [ C:\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]
.2o7.net [ C:\WINDOWS\system32\config\systemprofile\Application Data\Mozilla\Profiles\default-1\f8qaqruv.slt\cookies.txt ]

#6 garmanma

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Posted 08 February 2009 - 01:35 PM

Please download Dr.Web CureIt, the free version & save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All.
  • When complete, click Select All, then choose Cure > Move incurable.
    (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • Now put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and UNcheck "Heuristic analysis" under the "Scanning" tab, then click Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • When the scan is complete, a message will be displayed at the bottom indicating if any viruses were found.
  • Click "Yes to all" if asked to cure or move the file(s) and select "Move incurable".
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#7 cyagl643

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Posted 09 February 2009 - 05:43 PM

for Dr. Web cure it since it is an antivirus program should I uninstall my already existing antivirus program Bitdefender?

#8 garmanma

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Posted 09 February 2009 - 06:45 PM

No, this is an on-demand scanner. This is different than running 2 real-time AV programs
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#9 cyagl643

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Posted 09 February 2009 - 09:21 PM

Yeah I realized that.... haha. Ok so here's the report for the Drweb service:

livesrv.exe;c:\program files\common files\bitdefender\bitdefender update service;Probably DLOADER.Trojan;Incurable.Moved.;
RegUBP2b-cyagl643.reg;C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy\Snapshots2;Trojan.StartPage.1505;Deleted.;
A0005158.EXE;C:\System Volume Information\_restore{BF4D3E3A-A9CB-4D7C-BC12-7E6C6028C599}\RP32;Program.PsExec.170;Incurable.Moved.;
A0022161.reg;C:\System Volume Information\_restore{BF4D3E3A-A9CB-4D7C-BC12-7E6C6028C599}\RP77;Trojan.StartPage.1505;Deleted.;
A0025157.reg;C:\System Volume Information\_restore{BF4D3E3A-A9CB-4D7C-BC12-7E6C6028C599}\RP85;Trojan.StartPage.1505;Deleted.;

#10 garmanma

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Posted 10 February 2009 - 03:20 PM

I'm going to assume that

livesrv.exe;c:\program files\common files\bitdefender\bitdefender update service;Probably DLOADER.Trojan;Incurable.Moved.;

is in bitdefender's quarantine folder. The others are restore points which we'll take care of in a bit.

How is it running now?
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
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#11 cyagl643

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Posted 10 February 2009 - 04:03 PM

no it's in Dr. Web's quarantine folder. And I think it is running smoother definitely but that's probably because the updates are off on the bitdefender. But I noticed before I did these scans that for some reason on firefox I can't change my homepage and the setting to choose where I can save a file. I mean I can change it but everytime I reboot it, it resets to the old settings. And also I was wondering if I can get your honest opinion, what is a really good Antivirus program I can use that doesn't take up too much memory? Because Bitdefender atleast for my laptop takes a lot of the memory especially when it updates, which it updates a lot.

#12 cyagl643

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Posted 13 February 2009 - 11:53 PM

Alright I figured out why my computer was going slower still and it was due to Mcaffee Epolicy orchestrator that was still installed that I got rid of since I don't use Mcaffee. Anyway so what should I do with the live updates for Bitdefender and that other file it picked up and put in the quarantine?

#13 garmanma

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Posted 14 February 2009 - 03:50 PM

Depending on how you removed McAfee from the computer there may still be remnants on there causing some conflicts. Run their removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=TS100507
As long as your computer runs OK for a week or so, you can then delete the 2 files in quarantine.
If Bitdefender continues not to update because of the file in quarantine, you will have to uninstall it and download it again.
You can also create a new restore point:


Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
Do not send me PMs with problems that should be posted in the forums. Keep it in the forums, so everyone benefits
Become a BleepingComputer fan: Facebook and Twitter

#14 cyagl643

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Posted 14 February 2009 - 05:06 PM

Thanks alot man you have really been a big help!

#15 alliekansas

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Posted 23 February 2009 - 07:58 PM

I too want to thank you. I did the same and my computer is running so much better. I ended up registering for this site after finding this great advice. I have a feeling I am going to be learning so much here.

Thanks again




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