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RCApp.exe error


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#1 unitedingivinghope

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Posted 06 February 2009 - 11:27 AM

I'm new to this website and would like some help with how to fix the error I keep getting. I been getting the error RCApp.exe and it says it has encountered a problem and needs to close. It doesn't seem to affect anything but I would like to have the problem resolved so I don't keep getting that error.

Thanks for the help, it's greatly appreciated.

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#2 dc3

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Posted 06 February 2009 - 01:28 PM

Do you have Norton Password Manager installed on this computer? If you do try the following.

Download ATF Cleaner and clear your temporary files and browser files. Go to Start> Run and type in msconfig, find the reference to the RCApp, go to it and remove it.

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#3 unitedingivinghope

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Posted 06 February 2009 - 02:45 PM

I have Norton Antivirus. I typed in misconfig and looked under services and startup and I don't see RCApp.exe?

#4 hamluis

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Posted 06 February 2009 - 04:30 PM

FWIW: Check the default location of the file in question at http://www.programchecker.com/file/34014.aspx

And...always remember that:

1. Startup references to removed files may remain even if the file is removed/uninstalled.

2. Malware will/can duplicate/simulate any given file used by a familiar program, with the file location being key in determining whether it's malware or not.

If I wanted to locate a startup reference or what it seems that you are looking for, I would use Autoruns and take a look at the Logon and the Services tabs.

Louis

Edited by hamluis, 06 February 2009 - 04:32 PM.





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