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New > Shortcut doesn't work


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#1 captaininternet

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Posted 06 February 2009 - 10:52 AM

When I right click in a folder or on my desktop and click New > Shortcut, nothing happens. It's an odd icon (not the default one.) I think it may be a virus. How can I restore it to default setting? I tried downloading a .reg file from a clean system, and that doesn't help.

I should also add, that the item is not missing, it's there. (I guess the New > Shortcut item being missing, is common.) Mine's there, just doesn't do anything.

========Update=========

I fixed this, but the icon is still not the default. Any idea how to update it?

Edited by captaininternet, 06 February 2009 - 11:05 AM.


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#2 boopme

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Posted 06 February 2009 - 06:45 PM

We could use knowing the Opeerating System and the application the icon is for.
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#3 captaininternet

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Posted 07 February 2009 - 09:56 AM

Vista Home Premium 32 bit.

It's a windows application. Part of the OS I guess. When I right click in a folder and goto the "New" option.

#4 boopme

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Posted 07 February 2009 - 09:15 PM

Hello again ,this may work.

You may want to save your current theme before doing this. In case it doesn't work you can go back to what you have. Use the Save As button available in the dialog box that you open with these instructions.

Right-click in any empty area on the desk-top and select Personalise.
In the new window that appears,select Theme
In the dialog box,select Windows Vista from the drop-down menu box.
Click on Apply and then OK.
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#5 captaininternet

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Posted 08 February 2009 - 11:03 AM

Now it works (having done nothing at all.) Thanks for the help anyway.

#6 boopme

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Posted 08 February 2009 - 12:28 PM

That was the secret BC wonder fix.. :huh:

Glad it's working.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok"
  • Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" Tab.
  • Click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista Users can refer to these links: Create a New Restore Point and Disk Cleanup.
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