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Google redirecting to ad4.doubleclicker.net cleanup

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#1 stealthspark


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Posted 06 February 2009 - 09:57 AM

I'm using Windows XP.

I noticed my google results were occasionally redirecting to ad4.douleclicker.net sites. I googled the problem and found myself on the Kapersky boards.

A moderator told me to post a avz_sysinfo.zip file, which I did. He gave me a custom Kapersky script to remove C:\WINDOWS\System32\Drivers\a3eqvdx0.SYS. I deleted the file and the problem vanished. My google results are no longer redirected.

Link to my Kapersky thread: http://forum.kaspersky.com/index.php?showtopic=103014

Ever since I removed the malicious driver, windows says it found new hardware after booting. Should I just delete the unknown driver using the Device Manager?

He then told me to post a Combofix.exe log. I tried twice, first waiting an hour and then waiting 16 hours, and can confirm Combofix won't continue once the dialog box says Restarting Windows... Please wait. To get my computer back, both times I had to resort to a manual reset, which throughly messed up my time settings.

So I posted the problem I had with Combofix on the Windows XP board here. A BC Advisor informed me there is no solution to my Combofix problem and that I need to address the original problem without using Combofix. He said since the Kapersky moderator told me to run Combofix, there are probably still malicious files that need to be cleaned up.

What steps should I take in order to further clean my system?

Link to my Combofix problem thread: http://www.bleepingcomputer.com/forums/t/200995/combofix-wont-restart-computer/

Thank you for your time.

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#2 garmanma


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Posted 06 February 2009 - 05:17 PM

Tell the HJT team member that you already ran Combofix

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. An expert will analyze your log and reply with instructions advising you what to fix. After doing this, we would appreciate if you post a link to your log back here so we know that your getting help from the HJT Team.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

If after 5 days you still have received no response, then post a link to your log in the thread titled "Post in this thread when you haven't received an answer in five days.".
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#3 boopme


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Posted 06 February 2009 - 06:49 PM

As you are already being helped at the Kaspersky forum,I am closing this topic. If you need it reopened PM any moderator,thanks.
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