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Possible Hijack, network seems slow


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7 replies to this topic

#1 Henrick

Henrick

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Posted 06 February 2009 - 01:38 AM

Hi. I was recomended to this forum for some possible assistance in interpretting HijackThis logs. I have an average understanding of computers, however I am relatively new in using HijackThis. I've bought a SONY VAIO FZ series roughly a year ago and have been getting some slow internet speeds recently.
I live on a college campus and hooked up on LAN, and there is always a possible threat of being compromised since the network is shared with many people.

If possible, I would like to request some assistance in determining if I have any infections that may be slowing down my internet. My speed should be roughly 10 Mb/sec however speedtest.net shows that I get roughly 2Mb/sec even 1 Mb/sec during the nights. (I am also paying 70 bucks a semester since this was the "gold package" with the best speed) Yeah I know...RIPOFF!!

I also have several questions regarding the log. First off, I notice there are items that say (no file). Are these safe to remove to optimize speeds?
Secondly I noticed that an O13 represents a - Hijack of default URL prefixes. It seems theres something called Gopher Prefix? Could this be bad?
Thirdly, if theres nothing wrong with my computer could my network just be evil? I'll probably have to complain to customer service, but hell you know how much good that usually does.

I appreciate any help I could get.
Thank you in Advance,
Henrick


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:20:29 AM, on 2/6/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [VAIO Center Access Bar] "c:\program files\sony\VAIO Center Access Bar\VCAB.exe" 1
O4 - HKLM\..\Run: [VAIO Help and Support Demo] "C:\Program Files\Sony\VAIO Help and Support Demo\LaunchVHSD.exe"
O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NvSvc] "RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: AOL DDI.lnk = C:\DDI\AOLICON.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Nexon\Mabinogi\npkcmsvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12058 bytes

Edited by Henrick, 06 February 2009 - 01:40 AM.


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#2 suebaby41

suebaby41

    W.A.M. (Women Against Malware)


  • Malware Response Team
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  • Gender:Female
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  • Local time:03:03 PM

Posted 19 February 2009 - 07:53 AM

Welcome to the BleepingComputer Forums.

Since it has been a few days since you scanned your computer with HijackThis, we will need a new HijackThis log. If you have not already downloaded Random's System Information Tool (RSIT), please download Random's System Information Tool (RSIT) by random/random which includes a HijackThis log and save it to your desktop. If you have RSIT already on your computer, please run it again.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Please post the contents of log.txt.
Thank you for your patience.

Please see Preparation Guide for use before posting about your potential Malware problem.

If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

Please post your HijackThis log as a reply to this thread and not as an attachment. I am always leery of opening attachments so I always request that HijackThis logs are to be posted as a reply to the thread. I do not think that you are attaching anything scary but others may do so.

While we are working on your HijackThis log, please:
  • Reply to this thread; do not start another!
  • Do not make any changes on your computer during the cleaning process or download/add programs on your computer unless instructed to do so.
  • Do not run any other tool until instructed to do so!
  • Let me know if any of the links do not work or if any of the tools do not work.
  • Tell me about problems or symptoms that occur during the fix.
  • Do not run any other programs or open any other windows while doing a fix.
  • Ask any questions that you have regarding the fix(es), the infection(s), the performance of your computer, etc.
Thanks.
You don't stop laughing when you get old; you get old when you stop laughing.
A Member of U-N-I-T-E (Unified Network of Instructors and Trained Eliminators)
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No reply within 5 days will result in your topic being closed. If you need more time, please let me know by posting in this topic so that your topic will not be closed.

#3 Henrick

Henrick
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Posted 22 February 2009 - 11:19 PM

Hi, thank you for your assistance. I have downloaded RSIT as requested and here is the log.

Also, just an update on my situation: I've ran Malwarebutes and it came up clean. However my internet is still having slowdown issues. I have notice that there are multiple scvhost.exe running which may be a concern. My Computer has been freezing more often. Also my HijackThisLog shows a LocalHost, what might that be?

Logfile of random's system information tool 1.05 (written by random/random)
Run by Henry at 2009-02-22 23:10:51
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 172 GB (62%) free of 277 GB
Total RAM: 3070 MB (70% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:11:12 PM, on 2/22/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Users\Henry\Desktop\RSIT.exe
C:\Program Files\Trend Micro\HijackThis\Henry.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Apoint] "C:\Program Files\Apoint\Apoint.exe"
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [VAIO Center Access Bar] "c:\program files\sony\VAIO Center Access Bar\VCAB.exe" 1
O4 - HKLM\..\Run: [VAIO Help and Support Demo] "C:\Program Files\Sony\VAIO Help and Support Demo\LaunchVHSD.exe"
O4 - HKLM\..\Run: [VWLASU] "C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NvSvc] "RUNDLL32.EXE" C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: AOL DDI.lnk = C:\DDI\AOLICON.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: npkcmsvc - INCA Internet Co., Ltd. - C:\Nexon\Mabinogi\npkcmsvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ProtexisLicensing - Unknown owner - C:\Windows\system32\PSIService.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 11908 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-22 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java™ Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2009-02-12 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2007-09-20 328752]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2009-02-12 34816]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"Apoint"=C:\Program Files\Apoint\Apoint.exe [2007-06-09 118784]
"ISBMgr.exe"=C:\Program Files\Sony\ISB Utility\ISBMgr.exe [2007-09-19 311296]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2009-02-12 136600]
"VAIO Center Access Bar"=c:\program files\sony\VAIO Center Access Bar\VCAB.exe [2007-09-06 53248]
"VAIO Help and Support Demo"=C:\Program Files\Sony\VAIO Help and Support Demo\LaunchVHSD.exe [2007-08-27 290816]
"VWLASU"=C:\Program Files\Sony\VAIO PC Wireless LAN Wizard\AutoLaunchWLASU.exe [2007-10-12 45056]
"Symantec PIF AlertEng"=C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
"NvSvc"=C:\Windows\system32\nvsvc.dll [2007-10-29 86016]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2007-10-29 8429568]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2007-10-29 81920]
"LogitechCommunicationsManager"=C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe [2007-10-25 563984]
"LogitechQuickCamRibbon"=C:\Program Files\Logitech\QuickCam\Quickcam.exe [2007-10-25 2178832]
"QuickTime Task"=C:\Program Files\QuickTime\QTTask.exe [2008-11-04 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-11-20 290088]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]
"ZoneAlarm Client"=C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe [2008-11-13 981904]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Aim6"= []
"DAEMON Tools Lite"=C:\Program Files\DAEMON Tools Lite\daemon.exe [2008-08-08 490952]

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
AOL DDI.lnk - C:\DDI\AOLICON.exe
Bluetooth.lnk - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\VESWinlogon]
C:\Windows\system32\VESWinlogon.dll [2007-08-14 98304]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\vsmon]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{000acf2d-9c11-11dd-a285-001a80a3a830}]
shell\AutoRun\command - G:\Autorun.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{40b471f1-c1a3-11dd-8baf-001a80a3a830}]
shell\AutoRun\command - I:\LaunchU3.exe -a


======List of files/folders created in the last 1 months======

2009-02-22 23:10:51 ----D---- C:\rsit
2009-02-20 13:41:52 ----D---- C:\Program Files\Perfect World Entertainment
2009-02-12 17:54:30 ----A---- C:\Windows\system32\javaws.exe
2009-02-12 17:54:30 ----A---- C:\Windows\system32\javaw.exe
2009-02-12 17:54:30 ----A---- C:\Windows\system32\java.exe
2009-02-12 17:54:30 ----A---- C:\Windows\system32\deploytk.dll
2009-02-12 11:14:49 ----D---- C:\ACL Data
2009-02-11 16:40:08 ----A---- C:\Windows\system32\mshtml.dll
2009-02-11 16:40:07 ----A---- C:\Windows\system32\ieframe.dll
2009-02-11 16:40:06 ----A---- C:\Windows\system32\wininet.dll
2009-02-11 16:40:06 ----A---- C:\Windows\system32\urlmon.dll
2009-02-11 16:40:06 ----A---- C:\Windows\system32\mstime.dll
2009-02-11 16:40:06 ----A---- C:\Windows\system32\msfeeds.dll
2009-02-11 16:40:05 ----A---- C:\Windows\system32\jsproxy.dll
2009-02-11 16:40:05 ----A---- C:\Windows\system32\iertutil.dll
2009-02-11 16:40:02 ----A---- C:\Windows\system32\EncDec.dll
2009-02-11 16:40:00 ----A---- C:\Windows\system32\psisdecd.dll
2009-02-06 03:03:04 ----D---- C:\Users\Henry\AppData\Roaming\Malwarebytes
2009-02-06 03:02:59 ----D---- C:\ProgramData\Malwarebytes
2009-02-06 03:02:59 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-02-06 01:03:17 ----D---- C:\Program Files\Trend Micro
2009-02-06 01:03:11 ----D---- C:\New Folder
2009-02-05 18:32:00 ----D---- C:\Users\Henry\AppData\Roaming\Move Networks
2009-01-30 18:45:18 ----A---- C:\Windows\system32\infocardapi.dll
2009-01-30 18:45:17 ----A---- C:\Windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-01-30 18:45:15 ----A---- C:\Windows\system32\PresentationHostProxy.dll
2009-01-30 18:45:15 ----A---- C:\Windows\system32\icardres.dll
2009-01-30 18:45:15 ----A---- C:\Windows\system32\icardagt.exe
2009-01-30 18:45:14 ----A---- C:\Windows\system32\PresentationNative_v0300.dll
2009-01-30 18:45:12 ----A---- C:\Windows\system32\PresentationHost.exe
2009-01-30 18:37:20 ----A---- C:\Windows\system32\dfshim.dll
2009-01-30 18:37:17 ----A---- C:\Windows\system32\mscoree.dll
2009-01-30 18:37:15 ----A---- C:\Windows\system32\netfxperf.dll
2009-01-30 18:36:58 ----A---- C:\Windows\system32\mscorier.dll
2009-01-30 18:36:48 ----A---- C:\Windows\system32\mscories.dll
2009-01-23 00:51:55 ----A---- C:\Windows\system32\tcpipcfg.dll
2009-01-23 00:51:55 ----A---- C:\Windows\system32\netiougc.exe
2009-01-23 00:51:08 ----A---- C:\Windows\system32\zpeng25.dll

======List of files/folders modified in the last 1 months======

2009-02-22 23:11:04 ----D---- C:\Windows\Prefetch
2009-02-22 23:10:55 ----D---- C:\Windows\Temp
2009-02-22 22:53:20 ----D---- C:\Windows\Internet Logs
2009-02-22 22:34:45 ----D---- C:\Program Files\Warcraft III
2009-02-22 11:43:04 ----D---- C:\Windows\System32
2009-02-22 11:43:04 ----D---- C:\Windows\inf
2009-02-22 11:43:04 ----A---- C:\Windows\system32\PerfStringBackup.INI
2009-02-20 21:34:57 ----D---- C:\Windows\system32\drivers
2009-02-20 15:35:45 ----SHD---- C:\System Volume Information
2009-02-20 13:41:52 ----RD---- C:\Program Files
2009-02-20 13:37:13 ----D---- C:\Users\Henry\AppData\Roaming\GetRightToGo
2009-02-17 14:52:56 ----AD---- C:\ProgramData\TEMP
2009-02-17 14:52:48 ----D---- C:\Program Files\SpywareBlaster
2009-02-16 20:04:34 ----D---- C:\Windows\system32\catroot2
2009-02-12 17:54:33 ----SHD---- C:\Windows\Installer
2009-02-12 17:54:09 ----D---- C:\Program Files\Java
2009-02-12 11:14:41 ----RSD---- C:\Windows\Fonts
2009-02-11 16:58:18 ----D---- C:\Windows\winsxs
2009-02-11 16:41:57 ----D---- C:\Windows\Microsoft.NET
2009-02-11 16:41:28 ----D---- C:\Windows\system32\catroot
2009-02-11 16:41:14 ----D---- C:\Windows\ehome
2009-02-11 16:40:51 ----D---- C:\Program Files\Windows Mail
2009-02-06 03:02:59 ----HD---- C:\ProgramData
2009-02-06 00:41:24 ----SD---- C:\Users\Henry\AppData\Roaming\Microsoft
2009-02-06 00:41:24 ----D---- C:\Windows
2009-02-03 18:21:12 ----A---- C:\Windows\system32\mrt.exe
2009-01-31 22:17:56 ----HD---- C:\Program Files\InstallShield Installation Information
2009-01-30 23:49:39 ----RSD---- C:\Windows\assembly
2009-01-30 19:12:18 ----D---- C:\Windows\rescache
2009-01-30 18:52:25 ----D---- C:\Windows\system32\XPSViewer
2009-01-30 18:52:25 ----D---- C:\Windows\system32\wbem
2009-01-30 18:52:25 ----D---- C:\Windows\system32\en-US
2009-01-30 14:40:49 ----D---- C:\Nexon
2009-01-30 02:03:20 ----D---- C:\Windows\Downloaded Installations
2009-01-30 01:07:29 ----D---- C:\Program Files\Common Files
2009-01-30 01:06:45 ----D---- C:\Users\Henry\AppData\Roaming\Corel
2009-01-23 00:54:34 ----D---- C:\Windows\system32\ZoneLabs
2009-01-23 00:53:03 ----D---- C:\Windows\system32\migration

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 DMICall;Sony DMI Call service; C:\Windows\system32\DRIVERS\DMICall.sys [2007-09-19 10216]
R1 Vsdatant;Zone Alarm Firewall Driver; C:\Windows\system32\DRIVERS\vsdatant.sys [2008-11-13 293776]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2007-10-04 12672]
R2 npkcrypt;npkcrypt; \??\C:\Nexon\Mabinogi\npkcrypt.sys [2007-06-26 35600]
R2 regi;regi; C:\Windows\system32\drivers\regi.sys [2007-04-17 11032]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-04 8192]
R3 ApfiltrService;Alps Pointing-device Filter Driver; C:\Windows\system32\DRIVERS\Apfiltr.sys [2007-06-09 140800]
R3 CmBatt;Microsoft ACPI Control Method Battery Driver; C:\Windows\system32\DRIVERS\CmBatt.sys [2008-01-19 14208]
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2008-04-17 15464]
R3 HSF_DPV;HSF_DPV; C:\Windows\system32\DRIVERS\HSX_DPV.sys [2007-10-04 985600]
R3 HSXHWAZL;HSXHWAZL; C:\Windows\system32\DRIVERS\HSXHWAZL.sys [2007-10-04 207360]
R3 LVPr2Mon;Logitech LVPr2Mon Driver; C:\Windows\system32\DRIVERS\LVPr2Mon.sys [2007-10-11 25624]
R3 LVUSBSta;Logitech USB Monitor Filter; C:\Windows\system32\drivers\LVUSBSta.sys [2008-07-26 41752]
R3 NETw4v32;Intel® Wireless WiFi Link Adapter Driver for Windows Vista 32 Bit; C:\Windows\system32\DRIVERS\NETw4v32.sys [2007-09-26 2251776]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2007-10-29 7115072]
R3 R5U870FLx86;R5U870 UVC Lower Filter ; C:\Windows\System32\Drivers\R5U870FLx86.sys [2007-10-29 75008]
R3 R5U870FUx86;R5U870 UVC Upper Filter ; C:\Windows\System32\Drivers\R5U870FUx86.sys [2007-10-29 43904]
R3 SFEP;Sony Firmware Extension Parser; C:\Windows\system32\DRIVERS\SFEP.sys [2007-08-28 9344]
R3 STHDA;IDT High Definition Audio CODEC; C:\Windows\system32\drivers\stwrt.sys [2007-10-26 330240]
R3 ti21sony;ti21sony; C:\Windows\system32\drivers\ti21sony.sys [2007-06-05 812544]
R3 usbvideo;R5U870 (UVC) ; C:\Windows\System32\Drivers\usbvideo.sys [2008-01-19 134016]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2007-10-04 659968]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-19 83328]
R3 yukonwlh;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller; C:\Windows\system32\DRIVERS\yk60x86.sys [2007-10-04 246784]
S3 acns9r0i;acns9r0i; C:\Windows\system32\drivers\acns9r0i.sys []
S3 BthEnum;Bluetooth Enumerator Service; C:\Windows\system32\DRIVERS\BthEnum.sys [2008-01-19 19456]
S3 BthPan;Bluetooth Device (Personal Area Network); C:\Windows\system32\DRIVERS\bthpan.sys [2008-01-19 92160]
S3 BTHPORT;Bluetooth Port Driver; C:\Windows\System32\Drivers\BTHport.sys [2008-04-28 220160]
S3 BTHUSB;Bluetooth Radio USB Driver; C:\Windows\System32\Drivers\BTHUSB.sys [2008-04-28 29184]
S3 btwaudio;Bluetooth Audio Device Service; C:\Windows\system32\drivers\btwaudio.sys [2007-10-09 81448]
S3 btwavdt;Bluetooth AVDT; C:\Windows\system32\drivers\btwavdt.sys [2007-10-09 99880]
S3 btwl2cap;Bluetooth L2CAP Service; C:\Windows\system32\DRIVERS\btwl2cap.sys [2007-10-09 28464]
S3 btwrchid;btwrchid; C:\Windows\system32\DRIVERS\btwrchid.sys [2007-10-09 17448]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-19 5632]
S3 EagleNT;EagleNT; \??\C:\Windows\system32\drivers\EagleNT.sys []
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 HSFHWAZL;HSFHWAZL; C:\Windows\system32\DRIVERS\VSTAZL3.SYS [2006-11-02 200704]
S3 LVcKap;Logitech AEC Driver; C:\Windows\system32\DRIVERS\LVcKap.sys [2007-10-19 2109976]
S3 LVMVDrv;Logitech Machine Vision Engine Loader; C:\Windows\system32\DRIVERS\LVMVDrv.sys [2007-10-11 2142488]
S3 lvpopflt;Logitech POP Suppression Filter; C:\Windows\system32\DRIVERS\lvpopflt.sys [2007-10-11 1920920]
S3 LVRS;Logitech RightSound Filter Driver; C:\Windows\system32\DRIVERS\lvrs.sys [2008-07-26 627864]
S3 LVUVC;QuickCam Communicate Deluxe(UVC); C:\Windows\system32\DRIVERS\lvuvc.sys [2008-07-26 4658584]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-19 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-19 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-19 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-19 6016]
S3 npkcusb;npkcusb; \??\C:\Nexon\Mabinogi\npkcusb.sys [2007-04-20 24272]
S3 RFCOMM;Bluetooth Device (RFCOMM Protocol TDI); C:\Windows\system32\DRIVERS\rfcomm.sys [2008-01-19 49664]
S3 usbaudio;USB Audio Driver (WDM); C:\Windows\system32\drivers\usbaudio.sys [2008-01-19 73088]
S3 WimFltr;WimFltr; C:\Windows\system32\DRIVERS\wimfltr.sys [2007-05-26 128104]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-09-04 611664]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2008-11-07 132424]
R2 BthServ;@%SystemRoot%\System32\bthserv.dll,-101; C:\Windows\system32\svchost.exe [2008-01-19 21504]
R2 IviRegMgr;IviRegMgr; C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe [2007-01-04 112152]
R2 LiveUpdate Notice Service;LiveUpdate Notice Service; C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
R2 LVCOMSer;LVCOMSer; C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe [2007-10-19 186904]
R2 LVPrcSrv;Process Monitor; C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe [2007-10-19 141848]
R2 npkcmsvc;npkcmsvc; C:\Nexon\Mabinogi\npkcmsvc.exe [2007-08-02 80528]
R2 ProtexisLicensing;ProtexisLicensing; C:\Windows\system32\PSIService.exe [2007-06-05 177704]
R2 QBCFMonitorService;QBCFMonitorService; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2007-09-05 20480]
R2 STacSV;SigmaTel Audio Service; C:\Windows\system32\stacsv.exe [2007-10-26 102400]
R2 VAIO Event Service;VAIO Event Service; C:\Program Files\Sony\VAIO Event Service\VESMgr.exe [2007-08-14 182392]
R2 Viewpoint Manager Service;Viewpoint Manager Service; C:\Program Files\Viewpoint\Common\ViewpointService.exe [2007-01-04 24652]
R2 vsmon;TrueVector Internet Monitor; C:\Windows\System32\ZoneLabs\vsmon.exe [2008-11-13 2405776]
R2 VzCdbSvc;VAIO Entertainment Database Service; C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe [2007-08-28 192512]
R2 VzFw;VAIO Entertainment File Import Service; C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe [2007-08-28 131072]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-04 386560]
R3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-11-20 536872]
R3 Vcsw;VAIO Entertainment UPnP Client Adapter; C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe [2007-06-28 274432]
S2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe /h ccCommon []
S2 LiveUpdate Notice Ex;LiveUpdate Notice Service Ex; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe /h ccCommon []
S2 LVSrvLauncher;LVSrvLauncher; C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe [2007-10-19 141848]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe [2005-11-14 69632]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2007-09-12 2999664]
S3 MSCSPTISRV;MSCSPTISRV; C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe [2006-12-14 45056]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 PACSPTISVR;PACSPTISVR; C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe [2006-12-14 57344]
S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2007-05-24 61440]
S3 SPTISRV;Sony SPTI Service; C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe [2006-12-14 69632]
S3 Steam Client Service;Steam Client Service; C:\Program Files\Common Files\Steam\SteamService.exe [2008-09-18 92656]
S3 usnjsvc;Messenger Sharing Folders USN Journal Reader service; C:\Program Files\Windows Live\Messenger\usnsvc.exe [2007-10-18 98328]
S3 usprserv;User Privilege Service; C:\Windows\System32\svchost.exe [2008-01-19 21504]
S3 VAIO Entertainment TV Device Arbitration Service;VAIO Entertainment TV Device Arbitration Service; C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe [2007-06-28 73728]
S3 VAIOMediaPlatform-IntegratedServer-AppServer;VAIO Media Integrated Server; C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe [2007-09-23 2818048]
S3 VAIOMediaPlatform-IntegratedServer-HTTP;VAIO Media Integrated Server (HTTP); C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe [2007-08-09 397312]
S3 VAIOMediaPlatform-IntegratedServer-UPnP;VAIO Media Integrated Server (UPnP); C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe [2007-08-09 1089536]
S3 VAIOMediaPlatform-Mobile-Gateway;VAIO Media Gateway Server; C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe [2007-08-09 499712]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection; C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe [2007-01-10 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP); C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe [2007-08-09 397312]
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP); C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe [2007-08-09 1089536]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager; C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2007-09-29 292128]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface; C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe [2007-09-20 79136]
S3 WLSetupSvc;Windows Live Setup Service; C:\Program Files\Windows Live\installer\WLSetupSvc.exe [2007-10-25 266240]

-----------------EOF-----------------

Edited by Henrick, 22 February 2009 - 11:22 PM.


#4 suebaby41

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Posted 28 February 2009 - 09:03 PM

I also have several questions regarding the log. First off, I notice there are items that say (no file). Are these safe to remove to optimize speeds?

Please do not remove any items that say "no file" unless instructed to do so. The files may be there and HijackThis may not see them.

Secondly I noticed that an O13 represents a - Hijack of default URL prefixes. It seems theres something called Gopher Prefix? Could this be bad?

That is a normal entry for Vista.

Thirdly, if theres nothing wrong with my computer could my network just be evil? I'll probably have to complain to customer service, but hell you know how much good that usually does.
Also, just an update on my situation: I've ran Malwarebutes and it came up clean. However my internet is still having slowdown issues. I have notice that there are multiple scvhost.exe running which may be a concern. My Computer has been freezing more often. Also my HijackThisLog shows a LocalHost, what might that be?

Local host is a normal entry for Vista.

Step 1

You may want to print this page. Make sure to work through the fixes in the order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.


Step 2

Ensure that you have the latest version of Java Runtime Environment which is currently Java Runtime Environment Version 6 Update 11 (jre-6u11. If you do not have the latest version, follow the instructions below.

Remove the older versions of Java Runtime Environment. Older versions have vulnerabilities that malware can use to infect your system.
  • Close any programs you may have running, ESPECIALLY your web browser
  • Click Start > Control Panel.
  • Click Add/Remove Programs.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove all versions of Java.
  • Reboot your computer after all Java components are removed.
Download the latest version.
  • Click java.com download page.
  • Under

    Java Downloads for All Operating Systems
    Recommended Version 6 Update 11

    scroll down to Windows and click on Windows XP/Vista/2000/2003 Offline.
  • NOTE: This page offers files for different platforms - please be sure to download the proper file(s) for your platform.
  • The File Download dialog box appears. Choose the folder location. (Save the file to a known location on your computer, for example, to your desktop).
  • Click Save.
  • If you have previously downloaded this version of JRE, you may be prompted:

    File jre-6ux-windows-i586.exe already exists. Do you want to replace it?

  • Click Yes to replace.
  • Verify that the:

    Name of the file is jre-6u11-windows-i586.exe
    Size is approximately 13.8 MB

  • Close all applications including the browser.
  • Double-click on the saved file icon to start the installation process.
    The installer unpacks the files needed for the installation, which takes less than a minute. After unpacking the installation files, a welcome screen is displayed, the installer presents an option to view the license agreement. Choose Accept the license agreement to continue the installation process
  • Note: Sun Microsystems has partnered with companies that offer various products. The installer may present you with option to install these programs when you install JRE. Make your selections by clicking on the check box next to programs that interest you.
  • Click on Next to continue the installation.
  • The installer displays a Custom Setup screen that allows you to choose program features to set up. We recommend that you keep the default settings unless you are an advanced user who wants more precise control over the components that will be installed.
  • After ensuring that the desired program features are selected, click the Next button to continue with the installation.
  • To test that the JRE is installed, enabled and working properly on your computer, run this test applet from our web site: verify Java has been installed correctly..

Ensure that you have the latest version of Adobe® Reader®. If you do not have the latest version, you may want to download the latest version, Adobe® Reader® 9.

Step 3

In normal mode, run an online antivirus check from at least two and preferably three of the following sites
BitDefender
Computer Associates Online Virus Scan
Panda's ActiveScan
Trend Micro Housecall
Windows Live Safety Center Free Online Scan
This scanner from Trend does not require an Active X to run.
  • Detects and removes malware ( viruses, worms, trojans, etc. )
  • Detects and removes grayware and spyware
  • Restores damage caused by malware to your system.
  • Notifies about vulnerabilities in installed programs and connected network services.
  • Multi-platform support for: Windows, Linux, Solaris.
  • Easy-to-use with the Microsoft Internet Explorer and Mozilla Firefox.
When you have completed the scans, if you get a report of files that can’t be cleaned / deleted, make a note of the file location of anything that cannot be deleted so you can delete it yourself. Please post that list in your next reply.

Step 4

Please download Spybot-S&D©® and install Spybot-S&D©® .
  • Be sure to UNCHECK TeaTimer when presented with the option to install. You can enable it after you are clean.
  • Run Spybot-S&D©® , go to the Menu Bar at the top choose Mode and make certain that "Default mode" has a check mark beside it.
  • Click the button "Search for Updates".
  • If any updates are found, install them by placing a check mark next to each one and clicking "Download Updates".
  • If you encounter any error messages while downloading the updates, manually download them from here.
  • Click on "Immunize". When it detects what has or has not been blocked, block all remaining items by clicking the green plus sign next to immunize at the top.
  • Click the button "Check for Problems".
  • When Spybot-S&D©® is complete, it will be showing RED entries, bold BLACK entries and GREEN entries in the window.
  • Make certain there is a check mark beside all of the RED entries ONLY.
  • Choose "Fix Selected Problems" and allow Spybot-S&D©® to fix the RED entries.
  • REBOOT to complete the scan and clear memory.
Note: After Windows loads, Spybot-S&D©® may run again to clean some files that it could not clean during the prior session. Follow the same procedure.

Step 5

I recommend using Spyware Blaster.
  • Please download SpywareBlaster and save it to your desktop.
  • Double click on it to install the program.
  • Follow the prompts and choose the default locations when installing the program.
  • When the program is installed, it will place an icon on your desktop.
  • Double click on the SpywareBlaster icon and you will be presented with a brief tutorial. On the first page of this tutorial, you will see some of the SpywareBlaster features
  • Click on the Next button to proceed to the second page of the tutorial.
  • If you want to purchase the software, then you should select Automatic Updating. If you do not plan on purchasing the software, then you should select the option for Manual Updating. Press the Next button.
  • At the next screen, click Finish.
  • At the next screen, Protection Status, click Enable All Protection.
  • Click Download Latest Protection Updates. This will ensure that SpywareBlaster has the latest definitions so that it can protect your browser more efficiently. You should update SpywareBlaster regularly, as much as every few days, in order to provide the best protection. Each time you update, be sure to click Enable All Protection.
Step 6
  • Please download SUPERAntiSpyware (SAS) - SUPERAntiSpyware Free Version For Home Users
  • Install it and double-click the icon on your desktop to run it.
  • It will ask if you want to update the program definitions, click Yes.
  • Under Configuration and Preferences, click the Preferences button.
  • Click the Scanning Control tab.
  • Under Scanner Options, make sure the following are checked:
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
    • Please leave the others unchecked.
  • Click the Close button to leave the control center screen.
  • On the main screen, under Scan for Harmful Software, click Scan your computer.
  • On the left, check C:\Fixed Drive.
  • On the right, under Complete Scan, choose Perform Complete Scan.
  • Click Next to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a summary box will appear. Click OK.
  • Make sure everything in the white box has a check next to it, then click Next.
  • It will quarantine what it found and if it asks if you want to reboot, click Yes.
  • To retrieve the removal information, please do the following:
    • After reboot, double-click the SUPERAntispyware icon on your desktop.
    • Click Preferences. Click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • It will open in your default text editor (such as Notepad/Wordpad).
    • Please highlight everything in the notepad, then right-click and choose Copy.
    • Click Close and Close again to exit the program.
  • Please post that information with a new HijackThis log.
Step 7

Note: On Vista, “Windows Temp” is disabled. To empty “Windows Temp”, ATF-Cleaner must be “Run as an Administrator”.
  • Please download the ATF-Cleaner by Atribune.
  • Double-click ATF-Cleaner.exe to run the program.
  • Check the boxes to the left of:
    • Windows Temp
    • Current User Temp
    • All Users Temp
    • Temporary Internet Files
    • Prefetch (Windows XP) only
    • Java Cache
  • The rest are optional - if you want to remove them all, check Select All.
  • Click the Empty Selected button.
  • When you get the Done Cleaning message, click OK.
  • Follow the same steps for Firefox or Opera. You have the option of checking No if you want to save your passwords.
  • Click Exit on the Main menu to close the program.
Do not run it yet.

Step 8
  • According to your Internet connection, please disconnect from the Internet. Close ALL browser windows (including this one).
    • Physically remove the cable for your broadband Internet service “Always On” Connection from your computer.
    • Turn your modem off.
    • Disconnect your modem cable from your computer.
  • Turn the device off for Hand-held wireless connections.
  • Exit all processes and items in your System tray.
Step 9

During the process of removing malware from your computer, there are times you may need to use specialized fix tools. Certain embedded files that are part of these specialized fix tools may be detected by your antivirus or anti-malware scanner as a RiskTool, Hacking tool, Potentially unwanted tool, a virus or a Trojan when that is not the case.
These tools have been carefully created and tested by security experts so if your antivirus or anti-malware program flags them as malware, then it is a False Positive. Antivirus scanners cannot distinguish between good and malicious use of such programs; therefore, they may alert you or even automatically remove them. In these cases, the removal of these files can have unpredictable results and unintentional results.
To avoid any problems while using a specialized fix tool, it is very important that you temporarily disable your antivirus and/or anti-malware programs before using the specialized fix tool.
When your system has been cleaned, it is important that you enable your security programs to avoid reinfection.
Please disable the following program(s):

Windows Defender
  • Click Start > Programs > Windows Defender or launch from the system tray icon.
  • Click on Tools
  • Click on General Settings
  • Scroll down to Real-time protection options
  • Uncheck Turn on Real-time protection (recommended)
  • Click Save
  • Go to Start > Control Panel > Security > Windows Defender, at the bottom of the Window Defender's page, uncheck under Administrator Options, use Windows Defender and then Save.
  • Exit the program.
Note: After all of the fixes are complete, it is very important that you enable Real-time Protection again.

SUPERAntiSpyware

We need to disable SUPERAntiSpyware as it may interfere with the fixes that we need to make.
  • Right click on the icon in your System Tray.
  • Click Exit
  • Make sure that the program, SUPERAntiSpyware itself, is also closed/not running.
Now we will address the HijackThis fixes.

Step 10

Please run HijackThis and click Scan. Place checks next to the following entries (make sure not to miss any):

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe


Close all browsers and other windows except for HijackThis, and click Fix Checked to have HijackThis fix the entries you checked.


Step 11

Optional Fixes is the name that we use for fixes for unnecessary programs that load during startup and run in the background. These programs are not required to start automatically as you can start them manually if you need them. You would be removing the program from your startup but you would not be removing the program itself.

Your computer may be sluggish due to the many programs loading during startup and running in the background that are not necessary. Windows has a facility for starting programs at startup time. Some of these programs are required for your computer and the applications installed on it to run correctly. A good example of such a program is a virus-checking application that must always run, constantly checking for and isolating or removing files with viruses. Other such programs are not strictly required, or are optional. In some cases, you can gain significant performance enhancements by disabling the automatic startup of these programs. In many cases, the functionality offered by the programs is still available by starting the programs manually by, for example, starting the program from the Windows Start->Programs menu. Media players and instant messaging programs often fall into this category. In fact, it is common for many modern software applications, when installed, to add programs at startup that add items to the system tray or shortcut (context) menus in Windows Explorer to provide quick access to the features and functions of these applications. While they may be useful, they do increase boot time and consume system resources. It is advised that you disable these programs so that they do not take up necessary resources or slow the boot time.

Other than ScanRegistry, SystemTray, StateMgr, antivirus program entries, and firewall program entries, very few others need to load and run.

Read the articles below to see if it applies to your computer problem with being slow to respond.
Slow Computer/browser? Check Here First; It May Not Be Malware
What to do if your Computer is running slowly
Help! My computer is slow!
50 Tips for a Super Fast PC
4 Ways to Speed Up Your Computer's Performance
It's not always malware: How to fix the top 10 Internet Explorer issues

If you decide that you want to stop the Optional Fixes in your startup, let me know and I will give you a list with instructions. You would be removing the program from your startup but you would not be removing the program itself.

Step 12

Let’s run ATF-Cleaner to ensure no malware is hiding in temporary folders and for general computer cleanup to free space on your computer.

Step 13

Please run HijackThis in Normal Mode and post a new HijackThis log so I can make sure that all the malware was deleted according to plan.

Please post:
  • the list of file names and locations for any files that cannot be cleaned / deleted that were reported after you completed the online scans.
  • the log from SUPERAntiSpyware
  • a new HijackThis log
Please advise me of any problems you still have.
You don't stop laughing when you get old; you get old when you stop laughing.
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#5 Henrick

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Posted 05 March 2009 - 07:25 PM

Hi, I apologize for not replying sooner.

I have been very busy with my personal life and I havent had much time to run the scans.

I have completed several steps such as updating java, adobe reader, downloading SUPERAntiSpyware.
However, I have not run the scan yet.

I will be completing the final steps by this weekend. Please allow me more time as I am very busy lately.

Thanks,
Henrick

#6 suebaby41

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Posted 06 March 2009 - 04:04 PM

Thank you for letting me know. I will keep your topic open.
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#7 suebaby41

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Posted 18 March 2009 - 10:09 AM

Do you still need more time?
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#8 suebaby41

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Posted 24 March 2009 - 06:40 PM

This subject is now closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
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