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Can't open recovered JPegs


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#1 ratdem

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Posted 05 February 2009 - 03:42 PM

My sister accidentely deleted her photos folder on her laptop, and asked me if I could retrieve the photos, because she didn't have them backed up anywhere, and doesn't have any hard copies. I ran Restoration and found and saved all of the JPeg files on her hard drive, but I can't get any imaging software to open them. Window's photo viewer tells me that it doesn't recognize the file format, though they are all .jpg extensions.

Does anyone have any idea of a way to open or convert these files? It's no huge problem if they're lost, but she says that a few of the photos are important to her and she'd hate to lose them. The laptop was running Windows Vista Standard, and my PC is running Vista Home Premium, it it makes any difference.
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#2 Jacee

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Posted 05 February 2009 - 05:16 PM

Try reseting the file extension:
http://www.mydigitallife.info/2008/06/22/r...k-folder-drive/

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#3 ratdem

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Posted 06 February 2009 - 01:07 AM

Thanks for the suggestion, but that didn't do it. I don't think that the file extension is the problem, as they're reading as JPegs, and none of the pics on my system are reading wrong. I'm afraid that the problem is that the files are just too corrupted to read. The only thing that I can't figure out that could be a clue is that when I try to open one of the picture with Windows Picture Viewer, it give me a message saying that it either doesn't support the format, or that I need to download the lastest updates for the viewer, which is something I see no option to do.

If anyone else has an idea, I'm open to suggestions, otherwise, I guess I'll have to tell my sister that her pics are toast.
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#4 usasma

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Posted 06 February 2009 - 06:56 PM

Just a hunch, but try renaming one of them to .jpeg (rather than .jpg) and see what happens.
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