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XP will not load after power outage

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#1 groegler


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Posted 05 February 2009 - 03:29 PM

Dell 2550 with XP Home SP3.
Worked fine until power outage. Now it will boot past splash screen, but gives error message offering several options: SAFE, SAFE with COMMAND, LAST WORKING...etc. None actually loads WINDOWS. The best option is SAFE with COMMAND, but that only loads dozens of .sys files and then stalls.

Can read BIOS, changed boot sequence to boot from CD

CD player works, and when XP INSTALL disc runs, I get "WINDOWS SETUP", and at the bottom of the bluescreen, I see dozens of WINDOWS files loading, but this too locks up and nothing happens.

Stumbled upon a DELL diagnostic option and ran all the tests( took about an hour) and I got one error message:

Error Code 3B00:0788
Bootstrap checksum: expected 009Fh
returned 001Ah

Since I have no idea what that means, I am hoping someone here does.



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#2 hamluis



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Posted 05 February 2009 - 05:10 PM

Hi :thumbsup:.

In my limited experience...checksum errors are generated only when my CMOS battery is running down and needs to be replaced. But generally they indicate a problem in the BIOS, IMO. But that's on PCs, not servers.

The Dell Poweredge 2550 is a server, which (IMO) makes it unlike a PC.

I would not necessarily assume a CMOS battery is bad, I would suspect the BIOS itself may be adversely impacted by the power outage.

Have you tried resetting default settings? Are the CMOS settings accurate in the BIOS?


#3 Albert Frankenstein

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Posted 06 February 2009 - 08:19 AM

Test the ram.
If there are two pieces of RAM you could always remove one and see if this issue persists. If it does, swap the pieces and try again. This would identify which piece of RAM is defective, if any.

If you care to test the memory:

Microsoft Memory Diagnostic

Currently home chillin' with the fam and my two dogs!

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