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probable virus infection


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2 replies to this topic

#1 gauravkhare

gauravkhare

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  • 1 posts
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  • Local time:11:41 PM

Posted 05 February 2009 - 01:03 PM

i think my system has been hit by a virus. it is not letting my antivirus (AVG free) upgrade, nor it is letting anyother antivirus installation. Windows is not updating as well. Msssage shows " cannot stablish connection with the remote computer" although my net is connected.

DDS results are

DS (Ver_09-01-07.01) - NTFSx86
Run by hp at 23:14:18.08 on 05-02-2009
Internet Explorer: 7.0.6001.18000
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.91.1033.18.1013.163 [GMT 5.5:30]

AV: AVG Anti-Virus Free *On-access scanning disabled* (Outdated)
AV: Norton Internet Security *On-access scanning disabled* (Outdated)
FW: Norton Internet Security *disabled*

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\PROGRA~1\HEWLET~1\Shared\HPQTOA~1.EXE
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclMSBTSrv.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\hp\Desktop\dds.com
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = about:blank
uSearch Page = hxxp://in.rediff.com/index.html
uSearch Bar = hxxp://in.rediff.com/index.html
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_IN&c=71&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_IN&c=71&bd=Pavilion&pf=laptop
uURLSearchHooks: H - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: {1e8a6170-7264-4d0f-beae-d42a53123c75} - c:\program files\common files\symantec shared\coshared\browser\1.0\NppBho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: XBTBPos00 Class: {bbbe1c1a-89f7-4af6-abd1-f8fbcfa47408} - c:\progra~1\rediff~2\2.0\REDIFF~1.DLL
TB: Show Norton Toolbar: {90222687-f593-4738-b738-fbee9c7b26df} - c:\program files\common files\symantec shared\coshared\browser\1.0\UIBHO.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: {12F02779-6D88-4958-8AD3-83C12D86ADC7} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup
uRun: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "c:\program files\common files\nero\lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [CollaborationHost] c:\windows\system32\p2phost.exe -s
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\ISUSPM.exe" -scheduler
uRun: [Msn Messsenger] c:\windows\system32\regsvr.exe
uRun: [PC Suite Tray] "c:\program files\nokia\nokia pc suite 7\PCSuite.exe" -onlytray
uRun: [wrpouypbg] rundll32.exe "c:\users\hp\appdata\roaming\qhukgn.dll",jaiozxdk
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [osCheck] "c:\program files\norton internet security\osCheck.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
mRun: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0\bin\jusched.exe"
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [SynTPStart] c:\program files\synaptics\syntp\SynTPStart.exe
mRun: [NBKeyScan] "c:\program files\nero\nero8\nero backitup\NBKeyScan.exe"
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\progra~1\yahoo!\messen~1\YPager.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
TCP: {4FC8B715-21D2-4320-9642-8B066CB933DD} = 218.248.255.146 218.248.255.139
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\hp\appdata\roaming\mozilla\firefox\profiles\dpp3tmh4.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.startup.homepage - about:blank
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\mozilla firefox\components\iamfamous.dll
FF - plugin: c:\program files\google\google updater\2.4.1441.4352\npCIDetect13.dll
FF - plugin: c:\program files\google\picasa3\npPicasa2.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.2.133.33\npGoogleOneClick7.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava11.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava12.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava13.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava14.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjava32.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\java\jre1.6.0\bin\npoji610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-4 325128]
R1 IDSvix86;Symantec Intrusion Prevention Driver;c:\progra~2\symantec\defini~1\symcdata\idsdefs\20080208.001\IDSvix86.sys [2008-2-9 180272]
R3 NETw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
R4 avg8wd;AVG8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-2-5 298264]
S4 gupdate1c971b4f5671010;Google Update Service (gupdate1c971b4f5671010);c:\program files\google\update\GoogleUpdate.exe [2009-1-8 119280]

=============== Created Last 30 ================

2009-02-05 22:28 10,520 a------- c:\windows\system32\avgrsstx.dll
2009-02-05 00:00 210,462,346 a------- c:\windows\MEMORY.DMP
2009-02-04 21:21 325,128 a------- c:\windows\system32\drivers\avgldx86.sys
2009-02-04 21:21 <DIR> --d----- c:\windows\system32\drivers\Avg
2009-02-04 21:10 <DIR> --d----- c:\programdata\Kaspersky Lab Setup Files
2009-02-04 21:10 <DIR> --d----- c:\progra~2\Kaspersky Lab Setup Files
2009-02-04 21:03 <DIR> --d----- c:\programdata\Avg8
2009-02-04 21:03 <DIR> --d----- c:\progra~2\Avg8
2009-02-02 08:54 <DIR> --d----- C:\GOLF
2009-02-02 08:18 325 ---shr-- C:\autorun.inf
2009-01-31 15:26 <DIR> --d----- C:\rohit
2009-01-27 20:22 0 a---h--- c:\windows\system32\drivers\Msft_User_PCCSWpdDriver_01_05_00.Wdf
2009-01-27 20:22 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01007.Wdf
2009-01-27 19:17 <DIR> --d----- c:\programdata\PC Suite
2009-01-27 19:09 <DIR> --d----- c:\program files\common files\PCSuite
2009-01-27 19:09 <DIR> --d----- c:\program files\common files\Nokia
2009-01-27 19:09 18,816 a------- c:\windows\system32\drivers\pccsmcfd.sys
2009-01-27 19:09 <DIR> --d----- c:\program files\PC Connectivity Solution
2009-01-27 19:08 <DIR> --d----- c:\program files\Nokia
2009-01-27 18:48 <DIR> --d----- c:\programdata\Installations
2009-01-27 18:45 0 a---h--- c:\windows\system32\drivers\Msft_Kernel_ccdcmb_01005.Wdf
2009-01-27 18:39 0 a---h--- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_00_00.Wdf
2009-01-25 18:13 <DIR> --d----- c:\program files\VideoLAN
2009-01-25 10:50 <DIR> --d----- c:\program files\Oxford
2009-01-25 10:28 <DIR> --d----- c:\users\hp\appdata\roaming\DriverCure
2009-01-25 10:27 <DIR> --d----- c:\programdata\DriverCure
2009-01-25 10:27 <DIR> --d----- c:\progra~2\DriverCure
2009-01-25 10:27 <DIR> --d----- c:\programdata\Downloaded Installations
2009-01-25 10:27 <DIR> --d----- c:\progra~2\Downloaded Installations
2009-01-25 04:03 <DIR> --d----- c:\program files\DNA
2009-01-25 04:03 <DIR> --d----- c:\program files\BitTorrent
2009-01-23 11:41 1,202,176 a--shr-- c:\users\hp\appdata\roaming\regsvr.exe
2009-01-23 11:41 <DIR> --d----- c:\users\hp\appdata\roaming\support
2009-01-16 15:27 288,768 a------- c:\windows\system32\drivers\srv.sys
2009-01-09 23:54 56 a---h--- c:\programdata\ezsidmv.dat
2009-01-09 23:54 56 a---h--- c:\progra~2\ezsidmv.dat
2009-01-08 22:52 32 a------- c:\programdata\ezsid.dat
2009-01-08 22:52 32 a------- c:\progra~2\ezsid.dat
2009-01-08 22:42 <DIR> --d----- c:\program files\Skype
2009-01-08 22:41 <DIR> --d----- c:\programdata\Skype

==================== Find3M ====================

2009-02-04 21:15 143,360 a------- c:\windows\inf\infstrng.dat
2009-02-04 21:15 86,016 a------- c:\windows\inf\infstor.dat
2009-02-04 21:15 51,200 a------- c:\windows\inf\infpub.dat
2009-01-06 04:03 3,751,995 a------- c:\windows\system32\GPhotos.scr
2009-01-05 07:54 123,952 a------- c:\windows\system32\drivers\SYMEVENT.SYS
2009-01-05 07:54 10,671 a------- c:\windows\system32\drivers\SYMEVENT.CAT
2009-01-05 07:54 805 a------- c:\windows\system32\drivers\SYMEVENT.INF
2008-08-13 13:48 174 a--sh--- c:\program files\desktop.ini
2008-08-13 13:32 665,600 a------- c:\windows\inf\drvindex.dat
2007-06-09 16:32 91,632 a------- c:\users\hp\appdata\roaming\GDIPFONTCACHEV1.DAT
2007-06-01 15:44 0 a------- c:\users\hp\appdata\roaming\wklnhst.dat
2006-11-02 18:12 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 18:12 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 18:12 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 18:12 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 14:50 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 14:50 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 14:50 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 14:50 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2007-06-05 23:50 22 a--sh--- c:\windows\sminst\HPCD.sys
2008-05-14 16:10 2,828 a--sh--- c:\windows\system32\KGyGaAvL.sys

============= FINISH: 23:16:51.71 ===============


attach file reads:

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-01-07.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 09-05-2007 10:37:25
System Uptime: 02-05-2009 22:30:37 (-2063 hours ago)

Motherboard: Wistron | | 30B2
Processor: Genuine Intel® CPU T2250 @ 1.73GHz | U1 | 1067/667mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 106 GiB total, 47.731 GiB free.
D: is FIXED (NTFS) - 6 GiB total, 1.237 GiB free.
E: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Flash Player 10 ActiveX
Adobe Photoshop CS
Adobe Reader 8.1.3
Adobe Shockwave Player
Apple Software Update
AVG Free 8.0
Compatibility Pack for the 2007 Office system
Conexant HD Audio
CutePDF Writer 2.7
Google Chrome
Google Earth
Google Update
Google Updater
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard Asset Agent for Health Check
HP Update
HUAWEI Mobile Connect
Indeo® software
Intel® Graphics Media Accelerator Driver
Intel® Network Connections Drivers
LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Microsoft XML Parser
Mozilla Firefox (3.0.5)
MSVC80_x86
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
neroxml
Nokia Connectivity Cable Driver
Nokia PC Suite
PC Connectivity Solution
Picasa 3
QuickTime
RealPlayer
Rhapsody Player Engine
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Skype™ 3.8
Synaptics Pointing Device Driver
Update for Microsoft Office 2007 Help for Common Features (KB957244)
Update for Microsoft Office Access 2007 Help (KB957241)
Update for Microsoft Office Excel 2007 Help (KB957242)
Update for Microsoft Office InfoPath 2007 Help (KB957243)
Update for Microsoft Office OneNote 2007 Help (KB957245)
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Microsoft Office Outlook 2007 Help (KB957246)
Update for Microsoft Office PowerPoint 2007 Help (KB957247)
Update for Microsoft Office Publisher 2007 Help (KB957249)
Update for Microsoft Office Word 2007 Help (KB957252)
Update for Microsoft Script Editor Help (KB957253)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb959141)
VCRedistSetup
VLC media player 0.9.4
Windows Driver Package - Nokia Modem (10/27/2008 3.9)
Windows Driver Package - Nokia Modem (10/27/2008 7.01.0.1)
Windows Driver Package - Nokia pccsmcfd (08/22/2008 7.0.0.0)
WordWeb
Yahoo! Messenger

==== Event Viewer Messages From Past Week ========

29-01-2009 23:32:52, Error: Microsoft-Windows-DistributedCOM [10000] - Unable to start a DCOM Server: {FFF2D28F-E4EE-44D9-8104-8E71556757F6}. The error: "740" Happened while starting this command: C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe -Embedding
30-01-2009 05:49:58, Error: RasMan [20062] - Internal Error: Disconnect operation on PPPoE2-0 completed with an error. PPPoE2-0
04-02-2009 21:06:56, Error: Service Control Manager [7000] - The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
04-02-2009 21:11:52, Error: Service Control Manager [7000] - The Kaspersky Lab Driver service failed to start due to the following error: The system cannot find message text for message number 0xKaspersky Lab Driver in the message file for The system cannot find message text for message number 0x%1 in the message file for %2..
04-02-2009 23:38:05, Error: cdrom [11] - The driver detected a controller error on \Device\CdRom0.
05-02-2009 00:00:12, Error: EventLog [6008] - The previous system shutdown at 23:58:14 on 04-02-2009 was unexpected.
05-02-2009 00:08:12, Error: Service Control Manager [7031] - The AVG8 WatchDog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

==== End Of File ===========================


please help.

i dont want to format .

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#2 KoanYorel

KoanYorel

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Posted 18 February 2009 - 12:09 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)

#3 KoanYorel

KoanYorel

    Bleepin' Conundrum


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  • Gender:Male
  • Location:65 miles due East of the &quot;Logic Free Zone&quot;, in Md, USA
  • Local time:02:11 PM

Posted 22 February 2009 - 11:24 AM

Due to the lack of feedback This Topic is closed.

Should you need it reopened, please contact a Forum Moderator. Include the address of this thread in your request.

If you have a new issue, please start a New Topic.

This applies only to the original poster. Everyone else please begin a New Topic.

R,
K
The only easy day was yesterday.

...some do, some don't; some will, some won't (WR)




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